Serena's profile

Serena's reviews

  5  
Serena has 30 reviewsacross 2 different locations, showing 12.
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Serena's qualities as told by our client reviews: local expert, well-prepared, responsive.
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Buyer review
Where do we start?  We have sat at a closing table nearly 3 dozen times in the last ~30 years
10 months ago
Where do we start? We have sat at a closing table nearly 3 dozen times in the last ~30 years

Where do we start? We have sat at a closing table nearly 3 dozen times in the last ~30 years. We have worked with many agents (some of which never got us to a closing table). Serena is in our top 2! She's attentive, responsive, communicative, and takes the burden off of the (in our case) buyer. She explains things in a detailed fashion. She follows up regularly and frequently. She handled the process side of things very well, explaining each step of the way, and kept this stress off of us so that we could continue with our day to day throughout. She worked with the seller agent, title company, inspectors, etc. While this transaction wasn't plagued by issues, there were some hurdles and difficult parties - she pulled it all together and in the end we closed ahead of schedule!

Seller review
There are not enough words to describe how great the experience of using Serena turned out to be
11 months ago
There are not enough words to describe how great the experience of using Serena turned out to be

There are not enough words to describe how great the experience of using Serena turned out to be. She went over and above what any realtor has ever done for me in the past. Her knowledge and ability to work in harmony with title companies and Condo Management companies is top notch. In addition she is readily available to answer questions. She is my go-to from now on.

Seller review
Serena did an outstanding job understanding the market and how to price our home correctly according
about 1 year ago
Serena did an outstanding job understanding the market and how to price our home correctly according

Serena did an outstanding job understanding the market and how to price our home correctly according to what the market would bear. We sold in 24 hours. She kept us informed, calmed our anxieties, and we never had a foolish question that she wasn't prepared to give a qualifying answer to. She had our backs ! She knows how to negotiate and she plays hard ball. I'd never use any other realtor ever!

Seller review
Serena Johnson was an absolute pleasure to work with!Her communication was consistent, detailed, and
over 1 year ago
Serena Johnson was an absolute pleasure to work with!Her communication was consistent, detailed, and

Serena Johnson was an absolute pleasure to work with!Her communication was consistent, detailed, and always timely. She kept us informed every step of the way and was always available to answer questions or explain the process. Serena went above and beyond to make everything as easy and stress-free as possible. From coordinating with contractors to working with the title company, she ensured that everything was handled professionally and efficiently.We couldn’t have asked for a better experience—highly recommend!

Seller review
Working with Serena was outstanding! I was referred to her through my boyfriend who contracted with
over 1 year ago
Working with Serena was outstanding! I was referred to her through my boyfriend who contracted with

Working with Serena was outstanding! I was referred to her through my boyfriend who contracted with her 6 years ago when he bought his home in Sun City Center. Serena is honest and straightforward and her integrity is unsurpassed. Her communication was often and detailed. She was always available to explain the process and worked diligently to make the process as easy and stress free as possible. Serena ensured that everything from contractors to title companies were handled in a professional and expedient manner. We highly recommend Serena Johnson as your realtor, you will not be disappointed.

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