Serena's profile

Serena's reviews

  5  
Serena has 29 reviewsacross 1 different locations, showing 12.
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Serena's qualities as told by our client reviews: local expert, well-prepared, responsive.
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Buyer review
Exceptional service
3 months ago
Exceptional service

Above and beyond exceptional service.

Buyer review
Serena went above and beyond for us.
3 months ago
Serena went above and beyond for us.

Serena hit all of the marks for what an exceptional realtor is. Having moved many, many, times over fifty years, she was the most personable, professional, responsive, and commited to our needs under some very difficult circumstances.

Seller review
Serena made selling easy!
3 months ago
Serena made selling easy!

Serena was professional and friendly! She explained thoroughly all my questions as a first time seller. She was always available by phone, text, email and responded in a timely manner! I would highly recommend her to anyone looking for a Realtor! Thank you Serena!

Seller review
I met Serena at an open house in the area
5 months ago
I met Serena at an open house in the area

I met Serena at an open house in the area. I instantly enjoyed meeting her. Once I decided to have her represent me in selling my home, I was confident I made the right choice. She was ALWAYS responsive to my calls, concerns and questions. She is very experienced broker, having lived and sold four former residences with a broker.She explained the process and made it as stress free for me as possible. She accommodated my relocation by planning a closing that fit my needs and joined me at the title company to assist in that process. There is not doubt that I made the right choice in Serena to represent me.

Seller review
Fully acknowlegealble
5 months ago
Fully acknowlegealble

My husband&I have Serena three times Nothing is too much trouble for Serena during our search for homes and selling our homes. She was always available to us and goes over and above what is expected. Even 6 years later when we needed some closing documents Serena was able to come up with copies for us. She is very special and consider her a friend.

Seller review
Excellent Customer Service & Communicator
6 months ago
Excellent Customer Service & Communicator

She provided information all along the way with the HOA and title company. She was responsive and a delight to work with

Seller review
Serena did an excellent job selling our home
7 months ago
Serena did an excellent job selling our home

Serena did an excellent job selling our home. Our communication was frequent and informative. Always available to answer any questions and explain the process. She handled everything to close the sale. I highly recommend hiring Serena Johnson as your realtor to buy or sell your property.

Seller review
Serena was an absolute pleasure to work with throughout the entire process
7 months ago
Serena was an absolute pleasure to work with throughout the entire process

Serena was an absolute pleasure to work with throughout the entire process. She was consistently available whenever I needed to reach her, responded promptly to questions and updates, and maintained excellent communication at every step. With her seasoned experience, she navigated challenges confidently and professionally. Serena stayed highly engaged, proactively connecting with both buyers and brokers, building strong relationships, and ensuring everyone felt informed and supported. Her dedication and positive attitude made the experience smooth and enjoyable.

Buyer review
Where do we start?  We have sat at a closing table nearly 3 dozen times in the last ~30 years
9 months ago
Where do we start? We have sat at a closing table nearly 3 dozen times in the last ~30 years

Where do we start? We have sat at a closing table nearly 3 dozen times in the last ~30 years. We have worked with many agents (some of which never got us to a closing table). Serena is in our top 2! She's attentive, responsive, communicative, and takes the burden off of the (in our case) buyer. She explains things in a detailed fashion. She follows up regularly and frequently. She handled the process side of things very well, explaining each step of the way, and kept this stress off of us so that we could continue with our day to day throughout. She worked with the seller agent, title company, inspectors, etc. While this transaction wasn't plagued by issues, there were some hurdles and difficult parties - she pulled it all together and in the end we closed ahead of schedule!

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