starstarstarstarstar over 9 years ago
Que gave me incredible and attentive service before, during, and after my home purchase
Que gave me incredible and attentive service before, during, and after my home purchase. I realized that it’s so much more challenging even after doing intensive online research. I could have not achieved my goal without her help.
From my first consultation with Que, I quickly realized the importance of having an experienced and trustworthy agent by my side. She explained the entire process and what I needed to prepare for. She communicated with the lender and clarified things to make sure that I knew my options. She worked with me side-by-side to make sure that I fully understood matter such as lending, the pros and cons of each type of purchase. She knows the areas very well. She kept me on track with my criteria and on budget.
As I started the home search, I was confident that I would make an informed buying decision with her counsel.
Que was exceptionally good at negotiation. She helped me prepare a comprehensive and competitive offer package, explained about the relationship between price and terms. I was amazed that she could answer questions about practically every topic (inspections, home improvements, local market trends, etc.) related to real estate.
Her use of technology such as Dropbox, digital signature made the review and signing of documents simple and smooth. That is the hallmark of a true professional!
Best of all, Que is a pleasant, sincere, and honest person to interact with. Her work, knowledge, patience, and disposition went beyond my expectations. Not only is Que’s communication outstanding, her soft skills holding the client’s hand through tough negotiation and emotional roller coaster are noteworthy. I appreciate how she listens to my needs, understands the market, and keeps me grounded and realistic with my criteria