Phong Lam is very responsive, he is always available whenever we have questions during the purchasing, or whenever we would like to see a property. And he is super responsible. He actually thinks in the way as we think. Besides, he is very effective at negotiating. I will definitely recommend Phong Lam to my friends who are interested in buying or selling a property.
Phong was patience and knowledgeable. We have several setbacks in our lives that kept us from putting our house on the market, but Phong was understanding and patience. I couldn't ask for a better realtor than Phong. We was so impressed with Phong, that we asked him to represent us as a buyer agent too. Century 21 Advantage Gold staffs made the whole process of selling our house a breeze. We were kept up to date. All our questions and concerns were quickly explained and answered. What an awesome team.
Phong is one of the most personable, conscientious, friendly, knowledgeable people I've ever encountered. He was awesome throughout the entire process of finding a house, the bidding of a few houses and getting us to settlement smoothly.
To me, Phong is not simply a realtor, but also a friend whom I truly trust and always go to for all my home purchases. His consistent professionalism, knowledge and experience have kept my mind at ease throughout every steps of the purchasing process because I know that my business is in his good hands. Phong is excellent on dealing with sellers, monitoring paper works to ensure a smooth closing, and paying close attention to my needs and concerns. I am satisfied with his service and sincerely happy to have him as my realtor and my friend. I wish him further success in his career and look forward to future business with him.
Phong is very easy to work with. Friendly, patient, polite, understanding, knowledgeable & always available regardless of day, night, weekends or holidays! He is always readily available to help me out, especially submitting offers on investment properties when time is of the essence! Phong is extremely organized and actually got some of my offers accepted because he was able to get all the necessary paperwork submitted correctly in one shot! On another positive note, he even helped me win some bids when I was up against multiple offers round due to some agents who had dealt with him before that was able to get my bid more advantage over some other bidders offers! This has been almost over 5+ transactions that I had with Phong since I have started working with him in the past few years and our business relationship will continue for many years to come! I referred many of my friends over to him too! I highly recommend Phong Lam to any buyers or investors out there who is looking for an outstanding agent that stands out from the crowd! He is a great asset to the Century 21 company!
Phong Lam is a great realtor who really cares about his clients and their needs. He is patient, not pushy, listens and responds to requests if not within the hour, by end of the day. I would definitely recommend him to others who need a realtor who is looking out for your best interests and will work hard for you.
Phong is the ideal agent and should be an example to all other agents serving the Philadelphia area. Quick to reply to all communications. Knowledgeable of the market as well as the process to buying and selling. Offer many advice to buyers to safe guide their best interest. Always on time to appointments and very accommodating. Very organized and well on top of things with daily status update to client. Very client focused and tremendous work-ethnic to accomplish the expected end result of client. Will definitely do more business with Phong Lam and Century 21 in the near future.
Phong was very easy to work with and extremely accommodating. He was very approachable and always called back. He was very attentive to all our needs during this process and settlement could not have gone smoother. we love the house and are very pleased.
I am very honored to have phonge Lam as my real estate agent, he has treated me like his own family, he helped me processing all need to get this foreclosure house which was impossible to get but he made it happened. I am very impressed with his help that he provided me with his time, patients and kindness. He makes comfortable to answer all questions at any time politely I am very strongly recommend all my friends and family to him
