This was our very first house and she was very knowledgeable about everything. Not only did she know about what's IN the house, but she also knew about what it's made of and how it is better or worse than something else. She would also suggest how to improve certain areas and go so far as to recommend someone she trusts. When the time came to close on the house, she was very helpful with answering any questions we had, and we felt like she was with us the whole way. I would definitely suggest Pam for anyone looking to buy or sell a home.

From the very beginning Pam not only showed great interest in our unique situation but gave much needed advice, always kept us informed of any new developments and promptly returned our (sometimes wearisome) calls. Her forthright and honest approach instilled complete trust that we were in good hands. Pam will probably never know how very much we appreciate all she did to expedite the contract, sale and closing. If we could rate her any higher we certainly would! Charles & Kay Wilson

Asking Pam to be my agent was the best decision! I could tell from our first conversation that she was extremely professional, customer-centric, knowledgeable, and motivated. She very specifically detailed how she sells houses. There was no fluff involved, she just told me her process. And wow, what a process it turned out to be. Within two weeks of giving Pam my house to sell, we had it under contract. The experience was completely stress-free and I stayed well-informed of everything that was happening. From showings, to buyer feedback, to the initial offer, counter-offer, negotiation, and closing, Pam handled it all. I can't recommend Pam enough. If you are looking for a serious, honest and just plain good person to help you sell your house, call Pam today!

Pam listed and sold our house in just 2 months. She was always available to answer any questions or concerns that we had. She has all the knowledge and expertise required to do an excellent job. She made it go as easy and simply as possible. Would highly recommend her to sell my house again.

Pam was an excellent agent who had a way of making me feel as though I was her most important client. She was extremely responsive, and she did all she could to help me sell my home. We ended up selling above list, and everyone involved walked away happy. I would definitely recommend Pam to others.

Pam Files has sold two properties for me, and I wouldn't consider using any other agent after my experience with her. Each property presented unique challenges in marketing them, and in both cases, the selling price was the listed price or more. She is adept both at marketing properties for sale and at getting contracts to a successful closing. I feel very fortunate to have worked with her.

Pam is amazing! I had a short window to both find a home and move my family to Alabama from Utah for a new job. I have never moved out of state and Pam immediately helped my wife and I feel at peace. Her knowledge of the areas we looked in and what to find in a home was perfect. She listened to what we needed and after the house was found her real talent shined through. She now had to do the work without us physically there and represented us in many instances to meet all deadlines so that we could close on time and not interrupt the movers scheduled to bring our home goods. Pam understood the worry and stress we would feel and had constant communication throughout. This experience was made light because of her knowledge, patience, and professionalism. She is passionate about what she does. Pam Files is so amazing we have continued to utilize her with others moving to the area knowing how smooth she enables it to be.

I enjoyed working with Pam on finding my new home in Gardendale. She was very responsive to my calls and patient with me through the entire process. She understood my goals and budget and didn't try to push me beyond what I had established. She encouraged me to make an offer even if we thought it may be too low without making me feel as if I was asking her to do something that was useless and a waste of her time. In the end it did pay off and I got a fabulous home and feel like I have made a new friend in my new town.

I think it is impossible to put the precise words on how much I appreciate and value the time, effort, and support that Pam has provided me throughout my search(es). I have been working with Pam off and on for at least 7 years that included an effort to sell a home and search for a home. The most impressive quality of Pam's professional work was her genuine care and concern to meet my search efforts; more importantly, those efforts were not determined by the ability of a greater commission she would receive. My search range during those 7 years included considerations of purchasing a $500k and greater home, a land purchase of $100k, various homes in the $250-$350K home, and to eventually reconsider it all and purchase a townhome for $85k that meet my need and circumstance in the interim. Throughout all, her commitment and communication was always the same. Therefore, it is without hesitation or any reservation that I highly recommend Pam for anyone who is in consideration to sell or purchase home or property. Her thorough efforts were prompt and she always provided alternatives to simply consider that I may not have done on my own. If and when I am back in the market for even contemplation purposes, I will call upon Pam in the beginning and will not consider anyone else who can or will genuinely provide me the sense of care and concern for my needs.

Pam was thorough Pam was responsive even late at night and even while she was on vacation Pam knew the process like the back of her hand. She walked me through step by step which saved my sanity as a first time home buyer. We are in a house that makes us happy because of Pam.