Justin's profile

Justin's reviews

  5  
Justin has 113 reviewsacross 16 different locations, showing 12.
about 5 years ago
"Justin was quick to respond, he knew a lot about the area and got a lot of useful information

Justin was quick to respond, he knew a lot about the area and got a lot of useful information for us as we went through the process. I felt like he went above and beyond in his customer service. He made us feel like we were his number one priority, and I know he had other clients during this time; which speaks volumes about his organizational skills, and his customer service-oriented attitude. Whether you're looking to buy or sell, he understands the market and will put your best interest at the forefront of what he is doing.

about 5 years ago
"I truly cannot say enough great things about Justin!

I truly cannot say enough great things about Justin ! I live 130 miles fro El Paso on a ranch . When my Dad passed away ,he left me this house. It is next to impossible for my husband & I to leave & travel anywhere . Justin went above & beyond in getting the house cleaned , having repairs done , keeping me informed of what was happening , sending pictures . When the house was vandalized , he went & bought cameras & mounted them . I can't begin to Thank him enough . He is extremely honest & trustworthy . Awesome person, Thank you Again Justin !!!

over 5 years ago
"Justin is very generous with his time...

Justin is very generous with his time, making sure to go over things with us in as much detail as we needed. Always felt like Justin was in as a partner with us through the entire process, whether we were going to find and close on our home quickly, or if it took some time, he was going to be there with us. We really appreciate that.

over 5 years ago
"Justin helped us buy our new home and sell our old home

Justin helped us buy our new home and sell our old home. From the beginning, Justin was very clear and detailed in his plan of how we should proceed. After communicating our needs and expectations, Justin was able get the ball rolling and found matches for our criteria quickly. When it came to selling our house, Justin communicated his plan and was clear on his expectations of us in order to sell. The hardest part of the whole process for us was packing and unpacking. Justin communicated clearly everything that was happening during the process of the buy and sell. His attention to detail, honesty, and true passion for what he does, along with the passion and investment he puts into his client, is unparalleled. If ever we need to buy or sell again, Justin will be the only person we call!

over 5 years ago
"Justin is awesome at what he does..."

"Justin is awesome at what he does and always does it with a smile! Not only did we have a smooth closing but during these crazy times it was done in a timely manner. He always had us updated and in the loop, my family and I appreciate all he has done to make it an exciting experience."

over 5 years ago
Great Experience

"Thank you Justin Cates for help us on selling our home. Excellent job and great experience on sales process."

almost 6 years ago
Very Professional

"Justin Cates is very professional, he helped us to sell our house super fast His service is excellent I recommend it"

almost 6 years ago
Surpassed All My Expectations

"Justin Cates came highly recommended to me by my sister and he still surpassed all my expectations. Justin is the standard of quality for others to follow. We are out of town buyers (Military) and Justin kept in constant contact with us during the entire process. He is always very welcoming to a phone call, text message, or email to answer any questions. He sent pictures/videos during the construction of our investment property. The attention we received was prompt, personable and professional. Justin made us feel like his #1 priority from the beginning even with all the craziness of a national pandemic going on. You can tell he loves what he does and wants the very best for his clients. He is honest and hardworking. He is extremely knowledgeable and experienced in what is going on with the current housing market in and around El Paso. He gave us complete confidence in his recommendations and expertise. Without any reservation I highly recommend him to anyone who wants to buy/sell or invest. Trust him to do a brilliant job. Thank you Justin, for making this home buying an enjoyable and seamless experience."

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