"Justin explained every step and what to expect. He was available by phone and text to answer any questions we had. We really appreciated his patience! He always made us feel important and as if we were his only client. We strongly recommend Justin for first-time buyers/sellers as well as those with past experience."

"I can’t recommend Justin enough. He is exactly what you are looking for in a real estate agent."

"Justin Cates really made the experience of selling and buying our home as easy as possible. He had the experience and knowledge to adequately make the most profit for us for the home we sold and answered any questions we had at various times of the day. (He was readily available.) He also helped us with the the purchase of the home to avoids extra cost in the possibility of having 2 mortgages as well transitioning from one home to another with ease. My family feels we were in good hands with Justin and would defiantly us him again in the future if required. -thank you"

"We worked with Justin Cates on getting our first home. He made the home buying experience as smooth as possible. My husband and I had a lot of questions coming in, looking to buy our first home. Those many questions were always met by such grace and wisdom. He never pressured us into buying quick with a crazy offer just to make some easy money. He was very responsive and always available, scheduling viewings on short notice. We fully trusted Justin as he navigated us through the crazy 2021 housing market. From showing us dozens of homes, to writing up multiple offers, to helping us not give up! He was such a blessing to our family and we are so pleased with our new home. We highly recommend Justin!"

"Justin Cates is hands down THE BEST real estate agent my wife and I have ever had the pleasure of working with, and we don't say that lightly. We had already interacted with some pretty good realtors in the time leading up to meeting Justin, but Justin surpassed all expectations and went above and beyond in serving us as his customers. Justin showed us in both word and deed that he truly cared about our family and our home-buying process. His real estate wisdom and professional insight, coupled with his genuine concern for ensuring we were appropriately weighing all the factors in our decision making process, helped us fully trust Justin knowing that he had nothing but our best interests in mind. After our very first meeting we instantly knew that if we retained Justin as our realtor we would be in very capable hands. From the very beginning and all the way through closing day and beyond, Justin never dropped the ball and was always available to answer any questions we had. He was also a highly effective middle-man when it came to dealing with a For-Sale-By-Owner purchase, helping to smooth out the entire negotiation and closing process. Add to all of this Justin's humble, patient, approachable, and very friendly demeanor and you have yourself a winning combination. In these times when you need clear, honest guidance navigating the housing market as a buyer, we can honestly say Justin was truly a blessing from God for our home-buying process. We love our new home, and we absolutely loved working with Justin. We will be forever grateful. THANK YOU Justin!!"

"Justin’s strong communication skills and clear marketing plan gave us confidence that selecting him to represent us was the right choice. He provided us with support through every step of the process and was always available to answer any questions we had. Within just a few days we secured an offer over the asking price and were able to close within a month. Thank you Justin!"

"Justin Cates was highly recommend by our neighbor, I am so glad we decide to call. Justin is the kind of person who goes above and beyond, he is professional, polite, knowledgeable, and gets the work done. Justin made the process simple and easy for us to understand as we had many questions. We appreciate his expertise in all he did for us, his insights were extremely valuable. He made our experience in selling our home that much easier as it was a bitter sweet transition. We were so happy with the outcome sale of our home, we continued to work with Justin to find us our dream home, his hard work and integrity is what kept us with him. His dedication and hard work goes a long way, word of mouth is what led us to him and word of mouth is going to lead him to others. We highly recommend Justin Cates not only to our friends and family, but to anybody who is looking for a realtor that gets the job done, Justin is the realtor you need! Thank you so much to Justin Cates and New Beginnings Realty."

"Justin was amazing throughout the entire process. A true professional to his craft. Anyone purchasing or selling a home would be lucky to have Justin by their side during the process. Justin exceeded all expectations during the entire home buying process. Not only was Justin patient, knowledgeable, and kind; he made the home buying process smooth during a difficult time that included a global pandemic and supply shortages. The entire staff was professional and extremely helpful. Could not have asked for better treatment. Again, I can’t say enough about my experience with Justin and New beginnings realty. I feel extremely blessed to have had them both by my side during the entire process. Gratitude is an understatement for how I feel about Justin and New Beginnings."

"He's great knowledgeable and very helpful. He went above and beyond! Always patient."

"Justin is very passionate about serving his client to the best of his abilities. I noticed in his posts of other homes that he always went above and beyond for his client. Justin has sent the bar high for any future experiences I have with realtors. He really went above and beyond for us. One of the things I really valued about Justin is the way he presented his plan for selling our home. Justin had a lot of confidence in his plan which in turn made me feel at easy with everything he had us do to get top dollar for our property. Justin really has a passion for what he does and it shows in every aspect of his work. I have recommended Justin to anyone I know that is look to buy or sell a home in El Paso,TX. Justin had all the qualities you look for in a realtor. He is very knowledgeable and very quick to answer any questions that we had. We are a military family and have dealt with realtors across the US. We have NEVER came across anyone that has exceeded Justin’s service. Seriously he is the BEST! Give the man all the raises! He deserves them! Justin thank you again for helping us sell our home! You made the whole process smooth! Even through covid and us being in another state, you really made the whole process so easy! God Bless!"

Justin was very helpful. Knowledgeable, patient, friendly, and trustworthy. Everything that you need in a realtor he was.

We have been working with Justin for over a year now (due to the pandemic) and although it has been an up and down year, he has been patient with us (and our frustrations). Justin listened to every concern, question, complaint, and anything in between while dealing with building a house and going through a pandemic. He is friendly, understanding, a good buffer, and an excellent realtor. If we were to buy (again) or sell (our current house) I would definitely reach out to Justin. A plus plus!