Joan and her team, specifically Ashley Flanagan, did everything in their power to take care of us at every step. We did not always make it easy for them to sell our house but they continued to work day after day to ensure that our house was sold as quickly as possible.
Joan from Joan Pratt Group is outstanding to work with. She listens to your goals, helps define objectives to achieving them and makes pertinent suggestions along the way. She and her team handle all the marketing, listing details, remind you of all the little things and take care of anything needed to keep the process moving forward. She has lots of resources needed to support the sale of larger value rural properties, she understands this market takes a unique approach and works with you to align her efforts to ensure the success of your sale. We highly recommend working with Joan. She and her team are fantastic, very approachable and a pleasure to work with. Give them a chance to earn your business, you won't regret it!
Joan was very knowledgeable about the current market and was very helpful in helping us sell our home. The home sold in one day due to excellent marketing and preparation to put the home on the market. Once the home sold, she helped us with the process of finding and purchasing our new home. Joan has helped us purchase and sell three homes and every experience has been very positive!
Everyone at Joan Pratt's office was friendly, efficient, and very good at their jobs.
Joan and her team helped us tremendously through the home buying process. I was out of state during the process and she ensured I was up to date the whole time. She really takes care of her clients and puts in the extra effort to ensure they know that their business is meaningful. She makes the whole process, including the move stress free and it was very much appreciated.
Joan and her team were very professional and did a great job finding the perfect condo for myself and family. The team did great showing multiple condo's from in person to texting to emails and everyhting went smooth from beginning to closing.
Joan and her team were exceptional! Selling a house is always a stressful and challenging experience, but from the beginning, Joan and her team provided us with peace of mind and made the overall experience as positive and painless as possible. Utilizing her knowledge and expertise, Joan was able to successfully navigate the sale of our house during what some believed to be a very unstable and unfriendly sellers market. In fact she was able to negotiate the sale of our house for over asking price! You can’t go wrong with Joan and her team. We couldn’t be happier.
All I can say is Joan is fantastic, she truly cares and goes to bat for her clients. Her knowledge, experience and empathy made our experience one of a kind.
Joan partnered with me to sell my home of 17 years. She brought in her team of experts, they were able to help my home show its best. She had her decorator help (at her expense) She had her handyman help with some repairs, her office team was fabulous at keeping me I formed and walking me thru the process.
I was handed the lovely job of being the estate executor responsible to sell a property that was in very poor shape. I’m a single mom, work two jobs, and literally had NO time to deal with all the things needed to put the house into a state where it was sellable. My first realtor was a mess, and I came to Joan overwhelmed, anxious, and completely ignorant on what to do. The prior owner had destroyed all account records associated with the house, so all details had to be “sleuthed” out. I didn’t have the time or energy to deal with this daunting mess. Joan and her group took me in, (and probably wish they hadn’t!) and took care of me from start to finish. They took on the whole project, and all it’s innumerable problems, and dealt with them head on, taking an enormous weight off my shoulders. They went waaay above and beyond what they needed to do. I am SOOO GRATEFUL for them, and the amazing work they did. I would not only highly recommend them, I would say you would be less than intelligent to go with any other realtor!!! Thank you so much Joan, Ashley, Amanda and Sherri for everything!! 🥰
"Joan Pratt was a completely different kind of realtor experience. She jumped at every opportunity to help us. We had a short timeline to deal with and Joan made the process so easy and painless. We were looking for someone that knew the area well and Joan did not disappoint. She took the time to take us around and show us some of the special things about Castle Rock and even made a point to make our kids feel special throughout the process. I would recommend Joan Pratt to anyone and cannot say enough about how happy we are that we chose her. Thanks Joan!!"
"We came to meet Joan at one of her multiple open houses she was hosting with her staff. It was impressive to us how professionally staged and run everything was at these open houses. We also had a very good conversation with Joan and this made Debbie and I very comfortable with her open and honest personality. There was great - no pressure follow up to that week end meeting and it happened from there. This is who we wanted to sell our home. Joan had a plan she shared with us from the point we signed the listing. Was how she communicated with other agents and firms that likely made this home easy to view and understand the value. Use of multi media and never delaying a minute to pick up a phone and talk to another agent or even with us. We received updates by e-mail on showings and follow up notes from the other agent that we could see what was good and bad with a showing. If agent didn't do a write up Joan and her staff would track it down. We were always in the know. We took a vacation and felt totally comfortable leaving our home in her care. Joan had coached her team so they knew the RE/MAX goal. They approached our questions and needs like we were the only client they had. This is another reason why she is so successful with what she does. We were so happy with the performance and eye to detail we knew we wanted Joan and her team to be helping us purchase a new home too."
