Jen is a great real estate agent for many reasons. She is proactive and learns about your needs and wants in a new home with every showing. She listens to your concerns and gets you the information you need to make informed decisions. She doesn't try to sway your opinion on a property. We wanted to find a house with "good bones" and mostly "move-in" ready, but didn't need to have the most shiny, updated features. She was responsive to that and made sure to help us understand the features of a house when we looked at them. Jen is very patient too, willing to answer all of my questions, multiple times! She made sure to involve all family members when talking to us about the house. It was a joy to have Jen as our agent, especially when house hunting in this "insane" market. She kept us sane and had a great outlook on the situation. I plan on recommending her to friends and co-workers and if we need to sell or buy in the future, I will choose Jen again.

My wife and I worked with Jen Ward between May and July of 2020 to purchase a home in the Lutherville Timonium area of Baltimore County. Jen came to us highly recommended by our friends who also worked with her, and I am certain she exceeded our expectations. Although this was the first time I have purchased a home with a realtor, I have worked with other realtors before, and Jen proved to be the most responsive and supportive. One of the best experiences we had working with Jen was that she was accessible and she did not mind taking us to new listings as soon as they became available. In some cases, she was able to get us to the property the same day that it came on the market. She has a sense of urgency and priorities that make her clients feel heard and important. As a realtor, Jen helped us find our home by working with us and understanding what we were looking for in a house through seeing over a dozen properties together. She not only considered what we told her we were looking for but also our responses to seeing properties to ultimately guide us back to a home that my wife and I previously had dismissed without touring. In the end, she was exactly right about it being a good fit for us, and we could not be any happier about her suggestion to see it. Jen is generally incredibly thoughtful and considerate of your experience as a home buyer, and her years of experience serve her clients well. For instance, without any request from my wife or I, Jen provided us with a copy of the owner's instructions for the keypad lock to our new house so that we could change the combination and feel more secure in our new home. She also continues to check in on us and has made several helpful recommendations with contractors to help us get projects done. We are so happy in our new home that I envision we will not leave for a very long time, but we will most assuredly recommend Jen to anyone we learn is looking to buy or sell a home.

Jen was very helpful from the very beginning of the selling process. She was able to tell me what upgrades would provide a fresh up-to-date look for the house without breaking the budget. She was always available to answer questions and provide insightful information during the selling process. She continues to be available after the sale to help clear-up questions and offer advice with the inevitable late paperwork.

We had a great experience working with Jen. She is very responsive, patient and extremely detailed. She prepares a fantastic excel analysis that helps you price the home well. She is very thorough in her responses and makes sure we are comfortable with every step of the process. She went way out of her way to make us feel comfortable about the home even after the transaction is completed. She does not impose her opinions and presents them in a very objective way and lets us decide. Jen has our highest recommendation.

My husband & I couldn’t be happier and thankful for our wonderful realtor. Jen Ward is very professional, knowledgeable, and takes her time to help her clients find their forever home. Thanks to her, we were able to buy our house in the school district and neighborhood that we love.

Jen Ward is a superb relator and truly went above and beyond! Over the course of the last year she helped us sell two homes and buy our forever home! Our renters moved out two days before our wedding and we were hoping to sell our home quickly as it was vacant but were worried about the timing of preparing the home as we were getting married that weekend and going on a two week honeymoon immediately afterwards. While we were on our honeymoon, Jen coordinated contractors, a cleaning service, a staging company, and photographer to prepare our home. We actually received an alert while sitting on the beach that our listing was active and within 6 days we were under contract! When it came time to sell our second home, she offered great advice and knew how to perfectly price the home so that we were under contract in one day! Jen also helped us negotiate a fair price point and repairs when buying our new home. Jen is not only professional but truly does go above and beyond for her clients! We would highly recommend Jen to anyone looking for a realtor!

Jen was wonderful from the first time we spoke to her until after the closing of our house. She kept us in the loop on everything and always told us exactly what me needed to do and when. She even gave us reminders of all the things we needed to take care of, and companies we needed to contact, leading up to our move. We would highly recommend Jen Ward!

Working with Jen was a pleasure even during the current challenging covid climate. It took our family a little longer to find the right house but she was so helpful, patient and professional along the way. In the end, we found the perfect house for our family. We were recommended Jen from a friend and would absolutely recommend her to anyone we knew.

We have used Jen Ward twice now for buying our homes. I would never use another realtor. She is extremely knowledgeable about every aspect of the home buying process. She is so attentive that she makes you feel like you are her only client. She is also very responsive when you have questions. She truly is the best!

Incredibly helpful and knowledgeable During the entire process of buying our home. Jen has gone above and beyond through this process and will refer her to anyone looking to purchase in the area

Jen just sold a home that myself and three siblings inherited from our mother. Three of the four of us live in California. Thanks to Jen the transaction went seemlessly, despite the distance and complication of four different sellers. She is knowledgeable, responsive, and committed to doing the very best job for her clients. Jen is a complete professional!

My fiancé and I had a wonderful time during our home buying process, and that was all thanks to Jen. She invested a great deal of time in getting to know us deeply, which made us fully trust her. Jen is a very charismatic person and a great listener. Furthermore, she could give us plenty of insider information about the area we were planning on moving to. If I could give more than five stars, I would. I can highly recommend Jen Ward to anybody that is interested in making the home buying process fun, engaging, and full of learning. Thank you, Jen!