I like Jen’s clear communications, organization, knowledge, and customer service (personally think it’s not so easy to find in the US). As a first time home buyer, the information packet from Jen was very helpful to understand the house buying process, overall timeline, actions needed, and what to keep in mind after moving in. She came prepared for the open houses, remembered our preferences, and would give recommendations to how we can turn the house to what we want. Towards the end, we are especially thankful for her to be there to followup throughout the back-and-forth communications with the builder, and bring up questions we didn’t think about. It felt like we were working with a friend, not just an agent for our house buying experience. Definitely recommending Jen!

Can’t say enough great things about Jen! She was everything you hope for a realtor to be: incredibly knowledgeable, honest, responsive, and a fighter for her clients. But the thing that has stuck with me about Jen the most has been that while she’s an impressive professional in her field, she’s also an equally impressive person. I’m a person with health issues and she was so understanding and accommodating through the whole process and truly went above and beyond to help us navigate my always shifting needs. To say I’d recommend Jen is a vast understatement. You’d be doing yourself a disservice by choosing anyone else.

Jen worked helped us purchase a home in Baltimore City in a crazy seller's market. She was knowledgeable, responsive, patient, kind, forceful, and was an all-around amazing real estate agent. We would highly recommend Jen to anyone looking to purchase a home.

Jen Ward was our realtor for the purchase and sale of our first home. Being a first time home buyer can be extremely overwhelming, but Jen walked us through every detail of the process. She is extremely organized and responsive; keeping a spreadsheet of our ‘must do’s’ with dates and details as needed. Jen is very knowledgeable of what to look for in a home, but listens closely to her clients to find the perfect fit. We were new to the east coast (and Baltimore area) and she spent a lot of time with us to help narrow down neighborhoods and learn what was important to us. Jen also stepped up to the challenge of taking on new home buyers who are constantly on the road. She kept track of all of our deadlines, provided great recommendations for quick/reliable inspections and repairs, and was by our side through every up and down in the buying and selling process. I’m grateful we had Jen Ward as our realtor, she defines the standard of what every agent should be.

Jen Ward is an exceptional agent. She worked so hard for us and gave us the best advice. No matter what you are selling Jen will be there for you! Loved working with her.

Jen Ward is the total package! From start to finish, we were really impressed with Jen's knowledge, transparency, commitment/dedication, and thoroughness. To describe in greater detail, Jen met with us from the very start (buyer's meeting) to explain every step in the process and how we could prepare ourselves for success. Along the way, Jen sent information to us that was very helpful (such as detailed e-mails that we could use as a checklist). One of my favorite things about Jen (even though there are too many to count) is her ability to explain things in great detail but keep the process as streamlined as possible. Another one of my favorite things is Jen's recommendations. She always had solid recommendations FOR EVERYTHING, and her recommendations were always A++ quality. Buying a home can be stressful, but with Jen on your team, it really feels like an easy process. If you are considering buying/selling a home, we would highly recommend Jen! You will be so glad that you called her. This was our 2nd time working with Jen, and we hope to work with Jen again in the future!! Thank you Jen for being an amazing realtor - we can't thank you enough for everything that you did to make this process easy and successful. We love our new home!!

We cannot put into words how amazing Jen was throughout throughout the entire process; patient, considerate, trustful and most importantly she was an amazing ambassador for two New Yorkers looking to find their place in charm city. Thank you for being soooo AMAZING! Brian & Mike (Henry & Saltine too)

Working with Jen Ward was an absolute dream. I have interacted with many real estate agents in the past and Jen is hands down the best person I have had the pleasure to work with. Not only does Jen go above and beyond in finding a home for her clients, she also pinpoints potential challenges and adjusts before they become a problem. She is always prepared and has a wealth of knowledge she is more than willing to share with her clients. If you are looking to buy in the Baltimore area, go with Jen.

Jen helped us buy our first house years ago, and just now helped us sell that and buy a new one. The experience was excellent, just like last time, and we are very happy! We would definitely look to work with her again the next time we need an agent!

This is our second time working with Jen Ward. She is wonderful! My husband and I felt supported throughout the whole process, especially since things were different this time because of COVID. Jen was there to answer all of our questions and keep us on track! If you ever try to move with two young children you know this is quite a task!! We appreciate Jen so much and recommend her to all of our friends and family.

Jen is amazing! She stuck with us over a 2 year period to get our rental property sold. My husband and I really enjoyed working with her because she is so professional, responsive and truly knows her stuff. She was right on when it came to her knowledge about the Baltimore rental property market and how to best price our listing. We posted on a Tuesday and received 6 offers by Wednesday and had a signed contract by Thursday!!! I would highly recommend Jen Ward to anyone looking to sell or buy in the Baltimore area. She is the BEST!

Jen is a great real estate agent for many reasons. She is proactive and learns about your needs and wants in a new home with every showing. She listens to your concerns and gets you the information you need to make informed decisions. She doesn't try to sway your opinion on a property. We wanted to find a house with "good bones" and mostly "move-in" ready, but didn't need to have the most shiny, updated features. She was responsive to that and made sure to help us understand the features of a house when we looked at them. Jen is very patient too, willing to answer all of my questions, multiple times! She made sure to involve all family members when talking to us about the house. It was a joy to have Jen as our agent, especially when house hunting in this "insane" market. She kept us sane and had a great outlook on the situation. I plan on recommending her to friends and co-workers and if we need to sell or buy in the future, I will choose Jen again.