JAN's profile

JAN's reviews

  5  
JAN has 51 reviewsacross 22 different locations, showing 12.
almost 5 years ago
My Agent and Friend

Jan and I worked for a year before we sold my house. I was recently divorced, financially wiped out, extremely depressed, and stuck with a house that needed a ton of work, just to be able to sell it for enough to get out from under my loan. I had tried to sell it before, and barely got any viewings, and I didn’t get an offer. A friend of mine sent Jan my way, and she began the impossible task of getting my house sold. She went above and beyond in every possible way. I worked day and night, for months, to remodel the home, and Jan guided every change made. She picked the colors, designed the bathrooms and the kitchen that were completely remodeled, the wall paint, and the new exterior colors. She even helped me with the landscaping. At one point she drove me up to Chattanooga, to a home supply store and spent the day with me there trying to find any bargains we could. Beyond all of the help she gave me with the home, she became and still remains, my friend. She became someone I could talk to when I was feeling overwhelmed by all the work I was doing in my home, or when I was feeling angry about the state of my life. She encouraged me, and she gave me hope. Jan worked with me for just under a year before she even asked me to sign any paperwork. It wasn’t until we put the house on the market, that I even saw a contract. Everything, and it was no small amount of work, up until that point, had been done on good faith alone. She patiently waited through my missed deadlines, and a constantly expanding scope of work, without complaint, or even the security of a contract guaranteeing the sale was hers. Jan took my home, for which I couldn’t get $285,000, and turned it into a $400,000 sale, with an investment of less than $40,000. I could not ask for a better outcome. The bottom line is, Jan gets results. Period. I will forever be grateful for Jan, and I could not recommend her more. Go with Jan to get results beyond your wildest expectations.

about 5 years ago
Was very helpful in keeping us in the loop and with the required paperwork

Was very helpful in keeping us in the loop and with the required paperwork. The best. Jan was helpful in filling out the paperwork to list the house for sale. Jan also helped us with how to show the house, doing all the paperwork from listing to closing and getting us a good price for our home. Jan helped us to fill out paperwork needed by closing attorney and helped us to close remotely, because we were going to be out of town during the closing. Jan went above. and beyond and we are thankful that we used the services of her and her colleagues.

over 5 years ago
BEST agent ever!

Jan is the best agent in the business! Not only does she have extensive knowledge of the industry she is 200% committed to her client whether you are buying or selling. She's not afraid to ruffle some feathers if it is warranted in order to make sure her client is taken care of. She makes this process as stress free as she can to keep her client from sleepless nights. Jan knows the WHOLE business, not just the kind of agent that likes to show houses but doesn't know the legal or intricacies of real estate. For most layman, the process of buying/selling is very daunting and unfamiliar. Jan takes care of all that and explains things in a way you can understand. There is never a "dumb question" that she isn't willing to answer. She is very down to earth and friendly. I feel like we have found not just an agent for life but also a wonderful friend!

over 5 years ago
My New House

Jan was super helpful in helping me through buying my first home.

over 5 years ago
AMAZING!!!!

I was told by everybody that I know that the home-buying process was long and stressful. I can say it was the exact opposite for me thanks to Jan. I would send her a list of houses and she was there on point and had him set up for us to look at them all. It was a very pleasant experience. Thank you Jan you are absolutely amazing! I could not have asked for a better agent!

almost 6 years ago
Absolutely Incredible

My husband and I were first time home buyers going into a strong seller's market. Jan spent nearly two hours with us before we ever even stepped foot in a house and went over the entire home buying process answering any questions we had. With her 20+ years of knowledge and experience, she went above and beyond to make sure we felt completely comfortable and confident. When we went on home tours, she took the time to talk about the pros and cons of every house, point out potential flaws we were possibly missing, and walk us through things we could do long term to the house should we be interested. We never felt pressured, and we walked out of every home knowing if it was right for us or not. The thing I feel that needs to be noted most of all is throughout our entire process; we NEVER got her voicemail when we called. When you're going through something as stressful as buying a house, your realtor is someone you want available. Jan made sure we never had to wait on her for answers to questions or updates. When we first met Jan, she said to us, “when this is all over, we’re going to be friends.” She was not wrong. We loved working with her and plan to use her and recommend her services from now on. If I could rate our experience with Jan over five stars, I would in a heartbeat. We love her!

almost 6 years ago
She is amazing and right there to help

She is amazing and right there to help. She has become a good friend with the sell of my home. A true professional and knowledgeable through the whole sale. I will be hireing her again in the future .

about 6 years ago
Jan is a real "people person" who knows how to make the house selling and buying business easy and f

Jan is a real "people person" who knows how to make the house selling and buying business easy and fun. She is very responsive, reliable and was with us every step for the sale and purchase of our homes. She gave great advise, clearly knowing the industry well, but never gave her opinion, leaving us feeling there was no judgment with regard to decisions we made or pressure to decide in one way or the other. We never felt pressured to make a decision we were not ready to make and she was very patient. Fantastic experiences!

over 6 years ago
Jan was amazing!! My boyfriend and I are first...

Jan was amazing!! My boyfriend and I are first time home buyers, and Jan made our process easy/ stress free. We are so thankful for Jan and her hard work, communication skills, and care she shows for her clients. Could not have asked for a better experience.

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