Helen's profile

Helen's reviews

  5  
Helen has 125 reviewsacross 33 different locations, showing 12.
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Helen's qualities as told by our client reviews: supportive, responsive, detail-oriented, dedicated, reliable, great negotiation, local expert.
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Buyer review
Highly recommend her for both first-time and experienced home-buyers
about 7 years ago
Highly recommend her for both first-time and experienced home-buyers

I worked with Helen He to purchase a specific home in 2016 and asked for her advice, she is an excellent source of information for first-time home-buyers such that I didn't need to consult any books or online articles throughout the home-buying process. She is also friendly, and not aggressive or pushy. She helped us get a good price on the home so I purchased it. It turned out to be an awesome choice. Also, she was quick and experienced with the whole purchase process, and so we closed the deal in about two weeks. When we inspected the home, she carefully pointed out each problem and potential problem, many of which we weren't aware of as first-time home buyers. Helen is very responsible and easy-to-get hold of. We had about 30 phone calls throughout the process and each time she picked up immediately. I would highly recommend her for both first-time and experienced home-buyers.

Buyer review
Excellent communication and negotiation skills
about 7 years ago
Excellent communication and negotiation skills

We just purchased our home last week and were fortunate to have Helen represent us. She is diligent, patient, resourceful! Being first time home buyers, she made us feel at ease, and worked with us through every step of the process. Helen always had our very best interest in mind. She took the time to understand our requirements, and found us a single family house with good school and neighborhood at off market . Further More, Helen has excellent communication and negotiation skills to make this a good deal and lower than our budget. she negotiated a best home warranty terms for us. At final walkthrough, Seller lost control of his tenants leaving a lot of junk around the houses, Helen negotiated with listing agent to clean the stuffs with hours for us to timely close of the escrow.

Seller review
Helen was our realtor to sell our house, she priced it right which exceeded my expectation
about 7 years ago
Helen was our realtor to sell our house, she priced it right which exceeded my expectation

Helen was our realtor to sell our house, she priced it right which exceeded my expectation. She also puts her heart on her job and trying everything to make sure the house sold. Helen is not only professional, detail-oriented but also extremely knowledgeable on many areas. I am so impressed that she even takes her time to educate her clients on every step. She has a high level of experience and I am very pleased with her and would highly recommend her.

Buyer review
Professional, knowledgeable, detail-oriented, friendly, and helpful
about 7 years ago
Professional, knowledgeable, detail-oriented, friendly, and helpful

Ms. Helen He helped my family purchased our house in Santa Clara in October 2019. Helen is professional, knowledgeable, detail-oriented, friendly, and helpful. She knows the Silicon Valley house market well. Helen had provided excellent services to us. She had made the buying process of our new house so much easier than we thought. Helen is very responsive to phone calls, emails, and text messages. From the very beginning to the close of escrow, Helen had been there to help us. We greatly appreciate Helen's sincere effort, excellent service, and help.

Buyer review
Helen is absolutely amazing and gets my highest recommendation
about 7 years ago
Helen is absolutely amazing and gets my highest recommendation

Helen is absolutely amazing and gets my highest recommendation. She worked tirelessly and seemingly around the clock to help me through the process of evaluating and buying a new house, and has been incredibly responsive throughout the entire process. Helen worked hard to help me understand the process and to keep things on schedule. She is also a lovely person to work and speak with. Even beyond the buying process, Helen has considerately offered recommendations on contractors and provided suggestions on how to save money. Absolutely the best!

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