Helen's profile

Helen's reviews

  5  
Helen has 121 reviewsacross 32 different locations, showing 12.
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Helen's qualities as told by our client reviews: supportive, responsive, detail-oriented, dedicated, reliable, great negotiation, local expert.
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Buyer review
Helen has my highest recommendation!
almost 5 years ago
Helen has my highest recommendation!

Helen represented me as a buyers' agent for my first home. From start to finish, Helen was professional, personable and is incredibly knowledgeable of the unique Silicon Valley market. Helen was very flexible and accommodating with my busy schedules and my requests to view the properties Helen was able to negotiate the reasonable price under this multiple bid seller’s market for me which truly makes her an exceptional agent. The transaction went very smoothly and without incident and she was very honest, attentive and helpful, even made efforts after close of escrow to ensure my move went smoothly and coached me how to rent one of the rooms in my house to help to cover my expense. She also has many references for contractors for flooring, and home renovations. I could not have asked for a better agent. Helen has my highest recommendation!

Buyer review
Incredibly responsive and professional providing a lot of help to first time buyer
about 5 years ago
Incredibly responsive and professional providing a lot of help to first time buyer

Helen was incredibly responsive and professional and provided a lot of help to me as a first time buyer. She gave me useful advice on all things housing related from evaluating the market, housing inspections and repairs, and even gardening tips for my new backyard. I would highly recommend her as a real estate agent.

Seller review
Worked with Helen for two transactions and our experiences have been nothing but first class
about 6 years ago
Worked with Helen for two transactions and our experiences have been nothing but first class

Helen has been our family realtor for a few years. We've worked with her for two transactions and our experiences have been nothing but first class. Helen sold our Saratoga house in 2018, she was very sincere, hard working and consistent communication from start to finish. She made it possible in short time with all details to get our house listed, from marketing plan to the house preparation, inspection, staging, photography... The staging, the brochure and internet presentation by Helen were the BEST in quality and very impressive, got a great attraction to buyers. Her marketing knowledge and experience allow her to sense the change of the house market, we are happy we sold house at community high at short time in the market. Our Santa Clara home purchase in 2019 was no exception. I am extremely impressed not only by her positive, attentive, but in overall, her knowledge, experience and professionalism, including quick communication about everything along the way, negotiated and closed the escrow smoothly within an amazing 3 days. It was an excellent experience in every way. I am looking for the opportunity to work with Helen next time and would highly recommend Helen to anyone who is looking for a caring and knowledgeable Realtor. If you are thinking about selling or buy your house, absolutely give Helen a call. regards,

Buyer review
Goes above and beyond
about 6 years ago
Goes above and beyond

We purchased our home in Aug. 2019 and were fortunate to have Helen represent us. She is diligent, patient, resourceful! Being first time home buyers, she made us feel at ease, and worked with us through every step of the process. Helen always had our very best interest in mind. She took the time to understand our requirements, and found us a single family house with good school and neighborhood at off market . Further More, Helen has excellent communication and negotiation skills to make this a good deal and lower than our budget. she negotiated a best home warranty terms for us. At final walkthrough, Seller lost control of his tenants leaving a lot of junk around the houses, Helen negotiated with listing agent to clean the stuffs with hours for us to timely close of the escrow. Helen went beyond her responsibilities as a realtor, it was amazing that she helped us for the purchasing loan smoothly getting conditional approval within 7 days even without appraisal needed. She continued to help us even after the deal closed to help and recommend any services we need, such as rental, contractors... Helen’s client service indeed goes above and beyond what is expected. We would highly recommend her to anyone who is looking to buy / sell a property.

Buyer review
Extremely impressed by her positive, attentive, knowledge, experience and professionalism
about 6 years ago
Extremely impressed by her positive, attentive, knowledge, experience and professionalism

Helen has been our family realtor for a few years. We've worked with her for two transactions and our experiences have been nothing but first class. Helen sold our Saratoga house in 2018, she was very sincere, hard working and consistent communication from start to finish. She made it possible in short time with all details to get our house listed, from marketing plan to the house preparation, inspection, staging, photography... The staging, the brochure and internet presentation by Helen were the BEST in quality and very impressive, got a great attraction to buyers. Her marketing knowledge and experience allow her to sense the change of the house market, we are happy we sold house at community high at short time in the market. Our Santa Clara home purchase in 2019 was no exception. I am extremely impressed not only by her positive, attentive, but in overall, her knowledge, experience and professionalism, including quick communication about everything along the way, negotiated and closed the escrow smoothly within an amazing 3 days. It was an excellent experience in every way. I am looking for the opportunity to work with Helen next time and would highly recommend Helen to anyone who is looking for a caring and knowledgeable Realtor. If you are thinking about selling or buy your house, absolutely give Helen a call. regards,

Buyer review
Diligent, patient, resourceful!
almost 7 years ago
Diligent, patient, resourceful!

We just purchased our home last week and were fortunate to have Helen represent us. She is diligent, patient, resourceful! Being first time home buyers, she made us feel at ease, and worked with us through every step of the process. Helen always had our very best interest in mind. She took the time to understand our requirements, and found us a single family house with good school and neighborhood at off market . Further More, Helen has excellent communication and negotiation skills to make this a good deal and lower than our budget. she negotiated a best home warranty terms for us. At final walkthrough, Seller lost control of his tenants leaving a lot of junk around the houses, Helen negotiated with listing agent to clean the stuffs with hours for us to timely close of the escrow. Helen went beyond her responsibilities as a realtor, it was amazing that she helped us for the purchasing loan smoothly getting conditional approval within 7 days even without appraisal needed. She continued to help us even after the deal closed to help and recommend any services we need, such as rental, contractors...

Buyer review
Highly recommend her for both first-time and experienced home-buyers
almost 7 years ago
Highly recommend her for both first-time and experienced home-buyers

I worked with Helen He to purchase a specific home in 2016 and asked for her advice, she is an excellent source of information for first-time home-buyers such that I didn't need to consult any books or online articles throughout the home-buying process. She is also friendly, and not aggressive or pushy. She helped us get a good price on the home so I purchased it. It turned out to be an awesome choice. Also, she was quick and experienced with the whole purchase process, and so we closed the deal in about two weeks. When we inspected the home, she carefully pointed out each problem and potential problem, many of which we weren't aware of as first-time home buyers. Helen is very responsible and easy-to-get hold of. We had about 30 phone calls throughout the process and each time she picked up immediately. I would highly recommend her for both first-time and experienced home-buyers.

Buyer review
Excellent communication and negotiation skills
almost 7 years ago
Excellent communication and negotiation skills

We just purchased our home last week and were fortunate to have Helen represent us. She is diligent, patient, resourceful! Being first time home buyers, she made us feel at ease, and worked with us through every step of the process. Helen always had our very best interest in mind. She took the time to understand our requirements, and found us a single family house with good school and neighborhood at off market . Further More, Helen has excellent communication and negotiation skills to make this a good deal and lower than our budget. she negotiated a best home warranty terms for us. At final walkthrough, Seller lost control of his tenants leaving a lot of junk around the houses, Helen negotiated with listing agent to clean the stuffs with hours for us to timely close of the escrow.

Buyer review
Professional, knowledgeable, detail-oriented, friendly, and helpful
almost 7 years ago
Professional, knowledgeable, detail-oriented, friendly, and helpful

Ms. Helen He helped my family purchased our house in Santa Clara in October 2019. Helen is professional, knowledgeable, detail-oriented, friendly, and helpful. She knows the Silicon Valley house market well. Helen had provided excellent services to us. She had made the buying process of our new house so much easier than we thought. Helen is very responsive to phone calls, emails, and text messages. From the very beginning to the close of escrow, Helen had been there to help us. We greatly appreciate Helen's sincere effort, excellent service, and help.

Buyer review
Helen is absolutely amazing and gets my highest recommendation
almost 7 years ago
Helen is absolutely amazing and gets my highest recommendation

Helen is absolutely amazing and gets my highest recommendation. She worked tirelessly and seemingly around the clock to help me through the process of evaluating and buying a new house, and has been incredibly responsive throughout the entire process. Helen worked hard to help me understand the process and to keep things on schedule. She is also a lovely person to work and speak with. Even beyond the buying process, Helen has considerately offered recommendations on contractors and provided suggestions on how to save money. Absolutely the best!

Buyer review
My family and I highly recommend Helen for your real estate needs
almost 7 years ago
My family and I highly recommend Helen for your real estate needs

My family and I highly recommend Helen for your real estate needs. Helen is professional and personable. She recently helped our family purchase our dream home in Saratoga. She even secured a local lender at a crucial time when our out-of-state lender moved too slowly for California’s market. What a roller coaster ride! We could not have done this without Helen! Despite all obstacles, Helen got the job done. Helen is reliable and accountable. She faces challenges head-on with a fearless and relentless energy, working around-the-clock for her clients. I’m confident if you hire Helen, she will use her creative problem-solving skills, growing knowledge, determination, and tenacity to help you secure your dream home too!

Buyer review
Helen went beyond her responsibilities as a realtor
almost 7 years ago
Helen went beyond her responsibilities as a realtor

We just purchased our home last week and were fortunate to have Helen represent us. She is diligent, patient, resourceful! Being first time home buyers, she made us feel at ease, and worked with us through every step of the process. Helen always had our very best interest in mind. She took the time to understand our requirements, and found us a single family house with good school and neighborhood at off market . Further More, Helen has excellent communication and negotiation skills to make this a good deal and lower than our budget. she negotiated a best home warranty terms for us. At final walkthrough, Seller lost control of his tenants leaving a lot of junk around the houses, Helen negotiated with listing agent to clean the stuffs with hours for us to timely close of the escrow. Helen went beyond her responsibilities as a realtor, it was amazing that she helped us for the purchasing loan smoothly getting conditional approval within 7 days even without appraisal needed. She continued to help us even after the deal closed to help and recommend any services we need, such as rental, contractors...

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