Helen's profile

Helen's reviews

  5  
Helen has 121 reviewsacross 32 different locations, showing 12.
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Helen's qualities as told by our client reviews: supportive, responsive, detail-oriented, dedicated, reliable, great negotiation, local expert.
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Seller review
Exceeded my greatest expectations!
over 4 years ago
Exceeded my greatest expectations!

Helen sold my Saratoga house in 2017, she is super professional and easy to work with and was able to get top value for my property 200K+ higher than the closest house sold. From start to finish, Helen prepared my house in the best position to sell. Helen knows the Saratoga community and all bay area schools well. We had a nonstop parade of buyers visited our open house and received multiple offers, Helen negotiated a price that well exceeded my greatest expectations! I highly recommend her to all friends who need a best realtor in the bay area.

Seller review
Most talented and professional listing specialist we ever find in the evergreen San Jose
over 4 years ago
Most talented and professional listing specialist we ever find in the evergreen San Jose

We are very lucky to find Helen as our house selling agent. She is the most talented and professional listing specialist we ever find in the evergreen San Jose area; she has a deep local market knowledge and experience. Recently Helen sold our evergreen 95148 house within 5 days $200,000+ over the asking price at record high, far exceeding what we expected. We made the right decision to choose Helen. Not only is she an experienced specialist in Evergreen, reliable, honest, always putting her clients’ interests at 1st but also, she can speak Chinese, is super responsive, diligent, and detail-orientated. She works and goes beyond her duty by helping us prepare the house and getting it ready to sell. She is very patient to guide us every step, including e-signatures. She is an expert on how to market our house to hot home, provided handymen and the stage for our home to attract over 60+ potential buyers to our two days open houses and finally 12+ offers to get us top dollar. Helen made the process of selling our house a truly smooth process. We strongly recommend Helen to anyone need the best realtor who care about you, having the ability with full commitment to get your top dollar and a joyful house selling process without anything worried

Buyer review
Helen always had our best interests in mind. Highly recommend
over 4 years ago
Helen always had our best interests in mind. Highly recommend

Helen was amazing to work with! She made our buying a home in 2020 such smooth process, thanks Helen recommendation on a good location good school townhouse and effort to negotiate below the listing price now this townhouse price increased more than we can afford just one year later. Helen was extremely professional and helpful throughout the whole process. She really cared about my family and always had our best interests in mind. Highly recommend.

Seller review
Sold our house in 5 days at a price both exceeded our expectations & community's highest $/sf
over 4 years ago
Sold our house in 5 days at a price both exceeded our expectations & community's highest $/sf

Helen is the most talented listing agent we ever find; she just sold our house in 5 days at a price that both exceeded our expectations and our community's highest $/sf. The entire process from listing to close of escrow less than 2 weeks enabled us to sell at top dollar with a minimum of stress and left both buyers and us feeling happy, win- win deal. We highly recommend Helen for her extremely insightful local market knowledge and experience, second-to-none marketing skills, and extraordinary negotiation competency. She went far beyond the duty by helping us tremendously through the process of getting the house ready from remodeling, staging, cleaning, listing, close escrow to our move. Helen helped us to buy this house 2 years ago, always professional, courteous, patient, and diligent in being our agent since then. We wouldn't hesitate to recommend her for anyone who wants success in real estate transactions. She is a sure win for you

Seller review
Would like to work with Helen again
over 4 years ago
Would like to work with Helen again

Helen did a great job to advertise my property so that there was a lot of buyers want to go check out the property. The 3D viewing online she provided is awesome. Especially helpful during the COVID pandemic period. She also helped me negotiated a good price with the buyer. I'd like to work with her again if I get the chance.

Seller review
Sold in 5 days at the highest price in the community
over 4 years ago
Sold in 5 days at the highest price in the community

We have carried out 15 transactions of buying or selling properties over the years and known how to find a truly great realtor. If you want to make the stressful process of buying or selling a home much easier and joyful, we would highly recommend Helen He for all your real estate needs. She just helped us get our single-family home sold in 5 days at the highest price in the community, which exceeds our expectations. Helen also goes beyond her role as realtor: As we are out of the town, Helen helps us take care of plants, find the contractor to remodel the bathrooms, sell our unused furniture and items, find gardners, etc. She is very knowledgeable and experienced about the real estate market, and knows what factors that are driving home sales. She is committed to the client's success. For example, she hired 3 photographers to make sure the house photos are perfect to present the house at its best to show the full value of the house. She has a social network of stagers, contractors, photographers, inspectors… Even though she has a lot of clients, Helen always makes us feel like we were the only one. She is quick to respond to our questions, very professional, nice and honest. It has been such a pleasure to work with Helen in getting our home from its ready to sell at top dollars!!!

Buyer review
Highly recommend her for both first-time and experienced home-buyers
over 4 years ago
Highly recommend her for both first-time and experienced home-buyers

I worked with Helen He and she is excellent! I wanted to purchase a specific home 2 years ago and asked for her advice, she is an excellent source of information for first-time home-buyers such that I didn't need to consult any books or online articles throughout the home-buying process. She is also friendly, and not aggressive or pushy. She helped us get a good price on the home so I purchased it. It turned out to be an awesome choice. Also, she was quick and experienced with the whole purchase process, and so we closed the deal in about two weeks. When we inspected the home, she carefully pointed out each problem and potential problem, many of which we weren't aware of as first-time home buyers. Helen is very responsible and easy-to-get hold of. We had about 30 phone calls throughout the process and each time she picked up immediately. I would highly recommend her for both first-time and experienced home-buyers.

Buyer review
Extensive knowledge, rich experience, right skills, nice personality, and professional network
over 4 years ago
Extensive knowledge, rich experience, right skills, nice personality, and professional network

It is my great pleasure to recommend Helen. Helen recently helped my family purchase a new house in San Jose area. We chose Helen as our agent because of her professional knowledge, experience and caring attitude. She found the best property suited our needs and budget, and secured the deal in multi-bid process with lowest price possible. Most important, she demonstrated her commitment to us as her clients - always work for the best interests of her clients. Since we started working with Helen, we realized that we made the right choice. Helen is very knowledgeable. She understands the real estate market trend, also familiar with areas and schools across the bayarea, Helen understood our need and introduced us to the properties in different areas we might be interested in, both on market and off market based on her connections and networks. She analyzed the trends of nearby recent sales and offered invaluable insight into the highly competitive local market, which ultimately helped us beat other offers to purchase the beautiful home of our dreams. Helen also gave us her insight on house inspection that might be a concern. Helen always thinks from the client’s point of view, and negotiates for the client’s best interests and benefits. She is highly responsive, showing us properties on short notice and always available around clock for any information or questions. She responds quickly to calls, emails, and text messages, no matter how late it is, or in the middle of meals. The most amazing part is, Helen's is also versatile, could help us shop for mortgage, and provide information on the current rates and rate trend. Helen’s help and guidance did not stop after close of escrow. Helen helps us settle down. Her connections with local services and contractors could help if you need any repair or remodel. Through the process, we came to appreciate Helen professionalism and efficiency. Helen has a passion for what she does, and truly enjoys connecting with and helping othe

Buyer review
Highly Recommend Helen to Anyone Looking to Buy or Sell a House
over 4 years ago
Highly Recommend Helen to Anyone Looking to Buy or Sell a House

Helen was extremely helpful in assisting me with my first home purchase. Purchasing a home in the Silicon Valley can be extremely daunting, but she made the process smooth and even negotiated the price lower than the listing price, in a multiple offer situation. I am a first-time buyer with no experience at all in the real estate market as well as limited resources. Helen's extensive experience and knowledge allowed me to not only find my dream house, but also assisted with financing and any other points I needed help with. She was always available and highly responsive. I was definitely nervous going through the whole process even though the offer was accepted, but Helen was able to explain each document in detail and handheld me every step of the way. I had some remodeling work done in the house after, and she was helpful enough to get me started. I'd absolutely recommend Helen to anyone who is looking to either sell or buy a house, especially if you are stressed out in this market and want answers to your questions and problems resolved quickly. Thank you, Helen, for helping me along the way and being very professional and attentive. I highly recommend her!

Buyer review
Strongly recommend Helen
over 4 years ago
Strongly recommend Helen

We are very fortunate to work with Helen to purchase our first home in this crazy market. She is super knowledgeable. her professionalism, transparent, and quick response won our trust right from the start. We worked together for a few months. She helped us quickly schedule visits to check out many houses and disclosures, It was challenging to find a house that meets our budgets and requirements. Helen never pushed us. Instead, she has been very patient, super responsive to our questions, and provides us home buying strategies in the seller's market. With her resources and negotiation skills, we got the house that works out in our budget without going through a bidding war. Helen went above and beyond what we expected for a real estate agent, we are impressed with her problem-solving ability. Our first strict lender rejected our loan even though we have underwriter approval that gave us a big surprise and under huge pressure. Helen quickly helped us to get 2nd lender to loan underwriter final approval within 2 weeks, making the impossible possible, eventually, we closed our house as planned. Her knowledge, experience, and attitude are a guarantee for her customers’ real-estate success. She also went above and beyond and took extra steps to recommended remodeling contractors and services after closing. Helen proves she is one of the most trustworthy real estate agents throughout the whole process. We strongly recommend her.

Buyer review
Highly recommend Helen to represent you in your real estate needs
over 4 years ago
Highly recommend Helen to represent you in your real estate needs

We chose Helen as our agent to help with our purchasing after interviewing a few agents, she brought us our Sunnyvale house with a good school district under listing price at this highly competitive market with smoothly close on time. she is the best real estate agent we have ever worked with, extremely professional, prompt in communicating and setting up house walkthroughs, and gave honest feedback about positives and negatives for the houses we viewed, yet never pushed us to bid on houses or offer beyond what we were comfortable with. At the top of all, she always put our best interest first, even after closing Helen referred the contractors and helped us to rent our departure house. We would highly recommend Helen to represent you in your real estate needs.

Buyer review
Great pleasure having Helen helping us buy our dream house
almost 5 years ago
Great pleasure having Helen helping us buy our dream house

It's been a great pleasure having Helen helping us buy our dream house in evergreen. Her professionalism and problem-solving experience are very impressive. We are very happy with the house we bought in this highly competitive seller market, which definitely wouldn't have been possible without her. Strongly recommend Helen for anyone who wants to buy or sell the houses.

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