Eileen Gillen and Brian Gillen's profile

Eileen Gillen and Brian Gillen's reviews

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Eileen Gillen and Brian Gillen has 111 reviewsacross 17 different locations, showing 12.
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Eileen Gillen and Brian Gillen's qualities as told by our client reviews: detail-oriented, friendly, patient, supportive, responsive, clear communication, local expert.
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Buyer review
Could not possibly have asked for more in our home buying experience
about 4 years ago
Could not possibly have asked for more in our home buying experience

Eileen & Brian were quick to understand our needs and then executed to satisfy those needs and do so within our budget. Their deep understanding of local market dynamics and the geographic realities were foremost in our ability to find the right home, in the right location, at the right price. They were both professional and friendly in all aspects of working with us, with other agents, and the sellers of our property. They provided excellent advice and council in all aspects of the purchasing experience. We could not have asked for more and will be happy to refer our friends to the Gillen Group.

Buyer review
Simply the BEST!
about 4 years ago
Simply the BEST!

I am not someone that would normally sit down and write a detailed review but the Gillens are so deserving of praise. My family had a bad week of home searching in the Tampa area. I decided we needed a break from the stress and decided to go to the beach in Sarasota and somehow ended up in Armand Circle. We then walked by Coldwell Banker and my says “there is a guy sitting inside, let’s go talk to him”. I was apprehensive but little did I know at the time that this was one of the best suggestions my wife had ever made. Absolute truth, we walked in and immediately felt like we had a friend in Brian Gillen. It didn’t matter that we didn’t have an appointment, it didn’t matter that we had not even agreed to use him as an agent yet. He sat us down and listened to us, that’s right LISTENED. He knew exactly what questions to ask and narrowed our search to 2 homes. The following day he found us our dream home. He even brought us around the community to show us what it was all about. We didn’t understand why he was being so nice and going above and beyond. We know now that’s just who Brian is. A genuine nice guy. We offered asking price on our dream home but after a long day of ups and downs we did NOT get the house. We had to return to Boston without a happy ending. We continued to communicate with Brian while we were back in Boston. We were once again not feeling confident that we would find the right home for us. Brian as always kept it positive, showing us other homes and talking to us as friends. Saturday morning 9:30am my phone rings and I see Brian’s name. I honestly debated about picking it up because I was so polluted with home searching. I picked up the phone only because of my respect for Brian. He says “ Do you still want the house because the other buyer’s deal fell through”. Needless to say we jump on our second chance for our dream home and WE GOT IT! We are in our dream home and loving it. The Gillens are now our friends and Simply the best

Buyer review
We purchased our Bradenton condo just pre-Covid with The Gillen’s as our agents.
over 4 years ago
We purchased our Bradenton condo just pre-Covid with The Gillen’s as our agents.

Eileen and Brian were not only knowledgeable about real estate in general terms, but they actually took the time to show us all around Longboat Key, Sarasota and Bradenton. We purchased on our very first trip to the Sarasota area—while we were only here on a first time fact finding mission with the hopes of purchasing in the future. We felt this was a huge ask of the Gillen’s to show us homes AND introduce us to a brand new area, but they did so with pure honesty, zero issue with the time we asked of them, and with the most friendly and supportive demeanor we could imagine. In 2 full days of driving around and seeing available condos, we got to know this selfless and kind couple! When we saw “the one”, they leveled with us, spent considerable time explaining Florida RE to us, and with utmost transparency, assured us that we were making a sound decision. The deal was done in one day thanks to their expertise. To this day, we consider the purchase of our Florida home the best decision we have ever made, especially with the timing that was unbeknownst to all of us. We are blessed and grateful to now, 3 years later, call the Gillen’s our true friends. On a side note, when my husband first started looking at condos online, one of Eileen and Brian’s listings was of interest. He hesitated to contact them for fear of being bombarded with pressure and emails and told them so. They were beyond respectful of his wishes. On top of that, they left the ball in his court, offering up their services whenever it was convenient for us. The personal connection started then and simply grew from there. They are not “hard sell” realtors, but realtors who care. They will tell you the reality of a situation while giving you, as a buyer, the crucial time and space needed to make such an important decision as to purchase a home. We are thrilled with their services and would give them a million star review. These are genuine folks who genuinely love what they do. We ❤️ Eileen and Brian!

Buyer review
We recently bought 2 condos on Anna Marie Island.
over 4 years ago
We recently bought 2 condos on Anna Marie Island.

We recently purchased 2 condos on Anna Maria Island. I had the pleasure of working with Brian on both purchased. Brian was extremely professional, knowledgeable about the area, and had every detail covered. Brian guided through each aspect of the transaction…the review of available units, an in-depth market review to make sure we knew where we stood, the offer, and all the millions of details needed leading up to the closing. We loved working with Brian!

Seller review
Eileen and Brian are first rate: knowledgeable, responsive and easy to work with
over 4 years ago
Eileen and Brian are first rate: knowledgeable, responsive and easy to work with

As sellers, it was a great comfort to have Eileen and Brian on our team. They guided us throughout the process and did so with patience, understanding and professionalism. They have a deep knowledge of the Long Boat Key market, which helped us immeasurably in setting a realistic sales price. They worked hard at marketing and showing the property and their communication with us during the sales process was outstanding. We were kept in the loop every step along the way, which was very much appreciated. We were very glad we chose the Gillens as our agents and would highly recommend them to others.

Buyer review
Eileen and Brian were extremely helpful in finding the perfect condo to purchase.
over 4 years ago
Eileen and Brian were extremely helpful in finding the perfect condo to purchase.

These two were relentless in finding the perfect fit in a condensed time frame. They were very committed and creative in finding a solution. They treated me as family. I definitely recommend exploring their services for buying or selling. They accomplished both for me and I am extremely pleased.

Seller review
Excellent experience with Eileen and Brian
over 4 years ago
Excellent experience with Eileen and Brian

Eileen and Brian are the ultimate professionals. I was very fortunate to meet them and ultimately work with them on the sale of my home. They went the extra mile on every occasion possible. They were on top of current market conditions and were available to answer questions and concerns all along the way. I am extremely pleased with the process and results in the successful sale of my home!

Buyer review
Exceptional real estate experience
over 4 years ago
Exceptional real estate experience

Eillen is first an exceptional real estate agent and she and Brian are a dream team. She is knowledgeable, connected, effective, efficient while thorough and an absolutely terrific communicator. She is also a wise guide and cheerleader and has adapted supremely to the high stakes rapid fire southwest Florida real estate market. Eileen balances competing agendas with ease. She is patient and able to keep critical timetables intact. She is delightful and able to stand firm and advocate for her clients. She is professional and knows her clients very well. I would never seek another agent in Southwest Florida. I only wish she covered our hometown market!

Seller review
Just "so-so"
over 4 years ago
Just "so-so"

Brian and Eileen were always friendly and professional. They hosted many open houses and put in effort into selling my condo unit. The reason for the three-star rating is that I don't feel that I received their best effort/work product (compared to the work product I saw for other properties they listed). I feel the photos of our property were inferior compared to photos of other properties (the colors were muted; the angles and staging were not optimal). Also, I had to request for the photos to be ordered in such a way as to show our beautiful view in the fist one or two photos. Eileen resisted, indicating MLS rules; however, the order that I requested was exactly the same as the order they used for other listed properties. In addition, the property description lacked the flare and enthusiasm that I saw in other property descriptions prepared by Eileen. In general, perhaps the time that I worked with Brian and Eileen was a particularly busy time for them, such that we did not receive their highest quality of work product.

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