Dawn not only successfully handled one but 2 sales for us simultaneously. She was persistant in dealing with the difficult bank involved and was able to make a short-sale happen when the bank was determined to send the properties to foreclosure. While an attorney and many others advised that we let the properties go into foreclosure and file bankruptcy, Dawn was adamant that a sale was possible. She kept a positive attitude and was prompt and courteous throughout the long (nearly 2 year) process. Her knowledge in dealing with lenders and ability to negotiate are unparrelled. We are so appreciative for all she did for us and are happy to say our credit it stating to look better!