she litterally worked her butt off to find us a great house. She was understanding about our not wanting to go to public home showing during the pandemic and set up all our look sees in private
"This was our first home and we had no idea what we were doing or where to start. Brooke made every inch of this experience go smoothly and very easy to understand. She answered every single little question we had. She was with us for our Title 5, and our home inspection (which i loved). She was always available and getting back to us quickly. I would recommend her to anyone looking to buy or even sell their home!"
"Absolutely amazing experience. We are first time buyers and Brooke walked us through the process every step of the way. She was always there day or night to answer all questions and concerns we had. We will never use another realtor. Brooke Ratcliffe one and only."
"Brooke is very professional and very diligent to her customers. As a first time buyer I had so many doubts she helped me go through the process. With her expertise and acknowledgment on this type of business she made me feel very comfortable when dealing with uncertainty in middle of the process."
"Brooke was excellent, she was always on top of the process and when I saw listings online she was very responsive and got showings either the same day or the next day. She had to juggle a sell and buy situation and handled it perfectly. I highly recommend Brooke !"
"Brooke was such a great pleasure to work with! She was persistent, patient and kind every step of the way. I will definitely be recommending her to my friends and family whenever possible."
Working with Brook was a pleasure she made sure to answer all our questions and concerns, she was always on call when we needed her. It was a good 2 yrs for us to feel yes this is it . We looked at so many homes and seen a few that we love but sad we didn't make the cut. But brook always had a new one up her sleeve Oct 2020 we found it !! she the best. love our new home Thanks to brook
"Brooke was an outstanding professional who put the needs of her clients first and answered all questions. We had listed with someone before Brooke and it was completely different with Brooke. Brooke was in constant contact with us and she was upfront with her recommendations."
Brooke was amazing to work with when my fiancé and I purchased our first home! She was so knowledgeable, it really put our minds at ease knowing that we had her on our side! We definitely would recommend buying a home with Brooke!
I would consider us to be demanding in our wants. We are an older couple and we knew things we wanted, didn't want and things on which we would not compromise and other things we could forgo. So Brooke's challenge was to manage what could have been perceived as indecisive, flip-floppy and picky. And she knocked it out of the park! Brooke is first and foremost all about her client. She is professional and respectful and personable. She was referring us properties as fast as they hit the market. She was honest and thoughtful in her assessments, prompt in all communication, and above all - always available for us!
I was fortunate enough to have worked with Brooke Ratcliffe. There are not enough words to describe how blown away I was at her professionalism and her attention to detail in every single step of our process. Brooke went above and beyond in every aspect and I could not have been more blessed to have been able to work with such an amazing person. I was approved for FHA financing and it’s not the most attractive loan for buyers but Brooke made it happen! She made her self 100% available whenever I needed her and made sure she answered every single question no matter how big or how small. I never realized how far Brooke actually lived and worked from myself until the day of my final walk thru and thinking back anytime I wanted to see a property she would make that trip no matter what, even if it were only for 15 mins. She showed up every-time and on time. She never once made it seem like it was a bother or that it was inconvenient. Her attention to her clients is always very personal and my children to this day still ask when’s the next time they will get to see Brooke. As it came time for our home to close it was very bittersweet as we had found our dream home but our time with Brooke had come to and end. Thank you Brooke for being the amazing person you are! I hope Lamacchia knows how lucky they are to have someone as incredible as you!
"Brooke was an outstanding realtor. Her professional attitude along with her amazing personality made her a pleasure to work with. From the very first day Brooke listened to our needs and concerns and provided both guidance and feedback to help sell our house quickly . Within the first 3 days our house was both photographed and listed and she had set up multiple showings which resulted in a timely sale. I wish there were more stars to give her! If you are looking to buy or sell your home this is your girl !"
