Andrea is Dedicated, Caring, Responsive, Dependable and Knowledgable!
We wouldn't consider buying/selling a home in the Bay Area with any agent other than Andrea. Full stop. A number of times throughout our homebuying process her skills and experience were put to the test (mostly by our challenging lender and the start of a global pandemic), and every time she proved to be the best agent out there. We're confident that with another agent, we would have had to switch lenders (which would have meant giving up our fantastic terms) and we certainly wouldn't have closed escrow on time.
An overview of Andrea's best qualities:
- Dedicated and caring: She took so much time to get to know us, what we were looking for, what we prioritized, etc. She even took the time to do a "due diligence exercise" where we did a faux offer so that when we found a property we really did want to put an offer on, we understood all the documentation, all the trade offs, and felt comfortable.
- Responsive and dependable: I think her average response time to every text and email we sent throughout the entire four-month process was ~2 minutes. There wasn't one moment that we had to remind her to do something, send a gentle reminder, or worry that she wouldn't do something on our behalf. She was just on it. Every single day.
- Knowledgeable: A number of times throughout the escrow process, she knew more about the requirements/documentation needed/process than our senior loan officer. (We happened to deal with a very incompetent team at our lender bank, which was almost detrimental to our escrow timeline. Between that and the onset of COVID-19, there was a serious possibility our lender was going to drop us three weeks into escrow, but Andrea's diligence with them in the first two weeks is the sole reason they continued to process our loan.)
- Thorough and detail-oriented: Andrea reviews everything line by line, and will do so with you too if you'd like. (continued)