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108 reviewsacross 33 different locations, showing 12.
Our qualities as told by our client reviews: patient, reliable, friendly, supportive, responsive, clear communication, local expert.
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Seller review
The best of the best - wholeheartedly recommended
about 3 years ago
The best of the best - wholeheartedly recommended

Lou is one of a kind - personable, professional, kindly, goes the extra mile. Lou and his team know the area and more importantly know the market, gauging when best to list, and how to list and stage, and everything in between. Lou was recommended to us and we're very thankful he was. Moving for us was very emotional but Lou somehow made it all OK - took the sting out. Lou accurately gauged market conditions and the positioning of our property and, ultimately, this translated into a very reasonable list/sale price. Throughout he was able to seamlessly work with the buyers and their agent as well as inspectors and professional service organizations to quickly complete a few requested fixes, through to closing. All in all making the sale/move as painless as is humanly possible. We cannot thank Lou enough and wholeheartedly recommend him to anyone and everyone. Thank you Lou!

Lou Muscella
Seller review
Need more stars !!   Deb was the BEST
about 3 years ago
Need more stars !! Deb was the BEST

Need more stars !! Deb was the BEST. Knew what we needed before we even knew to ask for it. Personal, caring and attentive paired with knowledge and skill..... made the whole process so easy. Can't recommend enough!

Deb Hagan
Seller review
Excellent
about 3 years ago
Excellent

Lou did an excellent job handling everything from start to settlement day. It was my first time buying a home and I couldn’t of asked for a better experience.

Lou Muscella
Seller review
Thorough and Knowledgeable
about 3 years ago
Thorough and Knowledgeable

Lou was very thorough in helping me sell my house. Most importantly, the communication from beginning til the end was amazing. He always responded quickly to any questions or concerns that I had. I would absolutely recommend him to family, friends and co-workers in the future.

Lou Muscella
Seller review
Great experience
about 3 years ago
Great experience

Lou has exceptional communication skills and kept me informed at each step in the process. He also has an excellent of today’s real estate market. I could not have asked for a better overall experience.

Lou Muscella
Seller review
Best Real Estate agent I’ve ever met.
over 3 years ago
Best Real Estate agent I’ve ever met.

Lou was recommended to me and I feel so lucky about that. He is knowledgeable and knows the market extremely well. He provided many comparable that made selecting an asking price simple. He was so helpful in providing contacts for vendors needed to prepare the house for sale. He offered sound advice and good direction in getting everything in order to put the house on the market. The house sold within two days of listing for the asking price. Lou was always available to answer my questions and provided viable solutions to any problems I encountered. I felt so fortunate to have found him to list me home. I would highly recommend him. He makes a harrowing project into a bearable activity.

Lou Muscella
Seller review
Knowledgable, Experienced, and Positive
over 3 years ago
Knowledgable, Experienced, and Positive

Lou and Deb are the pros that we wanted. Ours was a somewhat unique home that required some realtor experience to find not only a buyer, but a buyer that we felt would love the home as much as we did. Lou understood our requirements and the market, and worked with us on pricing and expectations. He even remained a total professional during my grumpy periods! In the end, Lou helped us work out a creative agreement that satisfied the buyer and us. In fact, the closing was actually enjoyable with buyer, seller, and staff joking and laughing, which apparently is not typical! And Deb is so outgoing, positive, and energetic. She gave up multiple weekend days for the open houses and smiled the whole time. We have been working with Lou for many years and will continue to do so in the future.

Lou Muscella
Seller review
Great Experience
over 3 years ago
Great Experience

Lou is a fantastic realtor. He is very knowledgeable in regards to the surrounding areas. He communicates at a very high level throughout the process and will go above and beyond to make sure his clients understand everything.

Lou Muscella
Seller review
Top-Notch: Lou Muscella
over 3 years ago
Top-Notch: Lou Muscella

Lou has worked with us twice now to sell both of our parent's homes. He has been thoughtful and kind throughout the process. Everything we asked was answered quickly and completely. He kept us informed the entire time throughout the process from before the listing through the sale. He provided us with everything we needed to know to list the property appropriately and helped us decide when and how it would be best listed. I would highly recommend using Lou as your realator.

Lou Muscella
Buyer review
Exceptional
over 3 years ago
Exceptional

As the title says, my experience buying a house with Lou was exceptional. Lou was at all times professional, respectful and helpful, and I never had an unsatisfying interaction with him. He's a great communicator and was always in touch, even during those down periods of the process where nothing much is happening. He was able to understand the type of house I was looking for so well that when my dream house listed, he knew right away that it was the one, and within an hour I had a showing scheduled. He has an extremely strong understanding of the market and is good at explaining things, which taught me a lot about not only the current (and maybe future) market, but also the real estate business in general. He is also very knowledgeable about potential problems, such as a leaky roof or outdated windows. Working with Lou was an absolute pleasure and I can't recommend him highly enough.

Lou Muscella
Seller review
Deb was absolutely amazing!  She knew my heart AND the housing market!!!
over 3 years ago
Deb was absolutely amazing! She knew my heart AND the housing market!!!

Deb was absolutely amazing! She knew my heart AND the housing market!!! Deb’s attention to detail and her true desire to make this experience perfect for everyone showed in every interaction during this process. I just can’t thank her enough! Thank you Deb your kind spirit will always carry you far my friend!

Deb Hagan
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