Lou has exceptional communication skills and kept me informed at each step in the process. He also has an excellent of today’s real estate market. I could not have asked for a better overall experience.
Lou was recommended to me and I feel so lucky about that. He is knowledgeable and knows the market extremely well. He provided many comparable that made selecting an asking price simple. He was so helpful in providing contacts for vendors needed to prepare the house for sale. He offered sound advice and good direction in getting everything in order to put the house on the market. The house sold within two days of listing for the asking price. Lou was always available to answer my questions and provided viable solutions to any problems I encountered. I felt so fortunate to have found him to list me home. I would highly recommend him. He makes a harrowing project into a bearable activity.
Lou and Deb are the pros that we wanted. Ours was a somewhat unique home that required some realtor experience to find not only a buyer, but a buyer that we felt would love the home as much as we did. Lou understood our requirements and the market, and worked with us on pricing and expectations. He even remained a total professional during my grumpy periods! In the end, Lou helped us work out a creative agreement that satisfied the buyer and us. In fact, the closing was actually enjoyable with buyer, seller, and staff joking and laughing, which apparently is not typical! And Deb is so outgoing, positive, and energetic. She gave up multiple weekend days for the open houses and smiled the whole time. We have been working with Lou for many years and will continue to do so in the future.
Lou is a fantastic realtor. He is very knowledgeable in regards to the surrounding areas. He communicates at a very high level throughout the process and will go above and beyond to make sure his clients understand everything.
Lou has worked with us twice now to sell both of our parent's homes. He has been thoughtful and kind throughout the process. Everything we asked was answered quickly and completely. He kept us informed the entire time throughout the process from before the listing through the sale. He provided us with everything we needed to know to list the property appropriately and helped us decide when and how it would be best listed. I would highly recommend using Lou as your realator.
As the title says, my experience buying a house with Lou was exceptional. Lou was at all times professional, respectful and helpful, and I never had an unsatisfying interaction with him. He's a great communicator and was always in touch, even during those down periods of the process where nothing much is happening. He was able to understand the type of house I was looking for so well that when my dream house listed, he knew right away that it was the one, and within an hour I had a showing scheduled. He has an extremely strong understanding of the market and is good at explaining things, which taught me a lot about not only the current (and maybe future) market, but also the real estate business in general. He is also very knowledgeable about potential problems, such as a leaky roof or outdated windows. Working with Lou was an absolute pleasure and I can't recommend him highly enough.
Deb was absolutely amazing! She knew my heart AND the housing market!!! Deb’s attention to detail and her true desire to make this experience perfect for everyone showed in every interaction during this process. I just can’t thank her enough! Thank you Deb your kind spirit will always carry you far my friend!
Lou has helped us close several successful deals
It was a pleasure to work with Lou Muscella and Deb Hagan. The house sale went smoothly and very quickly with no issues. He always responded to our questions very quickly as well as was proactive on any actions he had to do.
I wanted to thank Lou and the staff at Realty One, they made the process of sell our house that has been with our family for almost 100 years a seamless transaction. Lou was always available and provided open and honest communication throughout the entire process. Lou made us feel comfortable and at ease from the moment we starting working with him. We would highly recommend Realty One to anyone looking to buy or sell a property. Lou has made us a friend and customer for life.
Lou Muscella and Deb Hagan worked as a team to sell our home. Let me start by saying the selling process is indeed a "process". Selling a home after 20 years is exhausting physically and emotionally, and to that end, We were happy we had their support! Lou and Deb assisted us in taking little baby steps over a two week timeframe to prepare our home for sale, and to also mentally prepare us to take the big step of listing our home of 20 years. Deb assisted us in staging our home. Her background in photography was a needed touch when it came to staging. Lou did most of the negotiations and we trusted his expertise as his real estate experience spanned over 25 years. Lou guaranteed me from the start that everything would go as planned. He insisted to place any worries we had in his hands. Lou laid out a timeline for photography, showings, inspections etc. In our case, we needed this timeline as an extra motivational push. With the assistance of Lou and Deb, our part was effortless. Home was sold in 3 days!
I had a great experience working with Lou and his team, he was helpful with the sale of our house and in handling everything with settlement after we moved across the country. I would highly recommend.
