Very responsive and supportive throughout working a number of issues being out of state and due to our own move in the middle of the negotiation and settlement process. Helped find the rental tenants for our home when we moved out of state and then helped us sell the home to them two years later.
SUSAN ROMM Agent
Susan knew what she was doing and gave good advice every step of the way, and she knew our neighborhood extremely well. The world changed between when we decided to list with her (early March) and when our house went on the market (early April), so she enhanced our marketing with a virtual tour. During the negotiations with the buyer she helped us find a contractor on very short notice to keep the sale moving forward. She responded to emails and texts quickly, at all hours of the day and night! I would definitely recommend her to anyone selling their house in Laurel!
SUSAN ROMM Agent
Susan and her team were outstanding. We started the process pre-COVID but the house went on the market during COVID and we had two contracts quickly. Susan was extremely organized, has extensive knowledge of the area, had a list of recommended contractors, and made the selling process much easier. She stayed on top of things and jumped in to help when I had a challenge finding a contractor to fix an issue under warranty. Susan's impressive experience and approach to market my house the best way possible made me feel comfortable. I really liked the brochure that was put together and the social media placement was very good. I highly recommend Susan and her team for anyone looking to buy or sell a home. Thank you Susan for all of your help - I really appreciate it!
SUSAN ROMM Agent
I felted really relax,comfortable,and secure with Brooke she really took care of my needs and made sure I got the house I wanted I really appreciated her
Brooke Romm
This is the third house of mine that Susan has sold and she is the only realtor I would use in that area. She has years of knowledge and experience and she stays right on top of everything. Her team is also great. Very thorough and very pleasant to work with. I would HIGHLY recommend her!
SUSAN ROMM Agent
Brooke was extremely helpful in guiding us through the entire home buying process as first-time buyers. She was easy to reach through email, text, and calls. She is very knowledgeable and was prompt in getting answers to our questions if she did not know them herself. Brooke is pleasant to work with and trustworthy. We would absolutely choose to work with her again in the future.
Brooke Romm
Ms. Romm came well recommended from one of my best friends. Since day one, we were impressed with her attention to detail and sense of what was necessary to do/change to prepare our home for sale. She came to our meeting with ready made research on our home and our market area, and with suggestions already in mind. Our decision to hire her as our realtor was almost immediate. And we are so glad that we did... Susan, and the Romm Team, has vast experience and an impressive sales record. She demonstrated knowledge and decisiveness, and the ability to understand and accommodate our requirements. We were also happily impressed with the online presence of the Romm Team, as well as the use of more traditional advertising methods. In short, we are very happy to recommend Susan's services to anyone. Finally, I saved the best for last: Our home was under contract the first day that it was on the market! Susan, thank you for your professionalism, efficiency and efficacy. It has been a pleasure to work with you, and to, now, count you as one of our friends.
SUSAN ROMM Agent
Brooke was very responsive and handled the entire home buying process professionally. She was very reliable during the home inspection and negotiation process and didn't let anything fall through the cracks. She also handled communication with the bank, so everything was very easy for me.
Brooke Romm
Jeff did an amazing job, the transaction went very smoothly. What I respected most was his explanation to things I didn't understand and if I asked for suggestions he gave his opinion but still respected my decision. I communicated with Jeff for years even when I needed to rent my condo and he referred an agent in his office that completed my rental needs. I highly recommend Jeff Berman to anyone who needs an agent to sell their property. Thank you, Jeff!
Jeff Berman
I truly cannot recommend Brooke enough! She was incredible, providing us with consistent, friendly, and professional advice and information throughout the entire home-buying experience. She is exceptional at her job, a true asset to anyone looking for someone to help them through the process of buying or selling.
Brooke Romm
Brooke was an amazing realtor to work with. We weren't sure exactly what we were looking for when we started house hunting and Brooke was incredibly helpful throughout the process and super patient (never putting any undue pressure) as we dragged her to look at house after house. She had great pointers about positives / negatives about each place we saw, really helping us focus and zero in on what we really wanted. Things that really stood out to us were her attentiveness and versatility. If we called or texted or emailed at pretty much any time, we usually had a response within the hour, if not sooner. And, we got into a couple jams with insurance questions and inspection pop ups that Brooke helped us handle at the very last minute, definitely going above and beyond the call of duty. We couldn't recommend Brooke more highly - especially if it's your first home and you feel like you don't know what you're doing. She'll do everything she can to take you through the process without making you feel stupid for asking questions. We ended up in a great home that we really love, thanks in large part to Brooke's awesome efforts. Hire Brooke!
Brooke Romm
