Our profile

Our reviews

  5  
411 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, great negotiation, well-prepared, supportive, responsive, clear communication, local expert.
Was this helpful?
Seller review
Kevin Hancock is truly an exceptional real estate agent, and I couldn’t recommend him more highly!
about 2 months ago
Kevin Hancock is truly an exceptional real estate agent, and I couldn’t recommend him more highly!

Selling my home and buying a condo at the same time was a very stressful and emotional process, and Kevin was incredibly patient, caring, and supportive throughout it all. There were some difficult moments for me personally, and he never made me feel rushed or pressured. Instead, he was understanding, reassuring, and always there when I needed him. Kevin also did an amazing job keeping me informed every step of the way. He made sure I understood the timeline, what to expect next, and always kept me updated on the status of everything. What meant the most to me was that Kevin truly cared about me as a person, not just as a client. His compassion and professionalism made a huge difference during a challenging time. I’m so grateful for everything he did and would wholeheartedly recommend Kevin to anyone looking for a realtor who genuinely cares about his clients!

Kevin Hancock

Kevin Hancock

  5   (60 reviews)
Buyer review
    Absolutely amazing experience with Cyndi!
about 2 months ago
Absolutely amazing experience with Cyndi!

I had an absolutely wonderful experience working with Cyndi Toscani She went above and beyond throughout the entire home-buying process and made what could have been a very stressful experience so much easier. She was always patient, responsive, professional, and genuinely caring. She took the time to answer all my questions, explain everything clearly, and make sure I felt comfortable and confident with every decision. I always felt that she truly had my best interests at heart. Her dedication, hard work, attention to detail, and support were incredible. Thanks to her, I was able to purchase my home, and I’m so grateful for everything she did to help me get there. I highly recommend Cyndi Toscani to anyone looking to buy or sell a home. She is truly amazing at what she does, and I feel very lucky to have had her as my agent. Thank you so much for everything!

Cyndi Toscani

Cyndi Toscani

  5   (63 reviews)
Buyer review
More Than a Realtor: The Team You Want in Your Corner
2 months ago
More Than a Realtor: The Team You Want in Your Corner

There are realtors who help you buy or sell a house, and then there’s Steve, who becomes your advocate, strategist, problem-solver, sounding board, and steady presence through one of the biggest transitions of your life. Steve simultaneously helped us sell our home AND purchase our new home. Two major transactions, with all the negotiations, timing, logistics, uncertainty, and emotion that came with them. It was double the transaction and, at times, double the stress. I genuinely don’t know how we would have navigated it without him. Steve’s experience was evident at every stage. He knew when to push, when to be patient, what deserved our attention, and what didn’t need to become another source of worry. His communication was exceptional. We always knew what was happening, what came next, and that someone was looking out for us. Just as impressive was his emotional intelligence. Steve never treated our concerns as inconveniences or made us feel like “just another transaction.” He listened, understood when we needed information or perspective, and remained calm when things became stressful. He never added to the chaos- he helped remove it. And then there's his incredible team. Every person we worked with was instrumental in bringing our two transactions together successfully. Steve has clearly surrounded himself with people who share his standards for professionalism, responsiveness, and genuine client care. By the time we sold our house and had the keys to our new home, calling Steve simply our “realtor” no longer felt adequate. He was our advocate, our voice of reason, and someone we trusted completely. What truly sets Steve apart is something you can’t teach: he knows how to take care of people. Steve and his team helped us close one chapter of our lives and begin another. We couldn’t recommend them more highly. Five stars simply aren’t enough.

Steve Ploetz

Steve Ploetz

  5   (31 reviews)
Seller review
Painless Stress Free
2 months ago
Painless Stress Free

Communication was excellent never had to worry about what was happening. The marketing was fantastic the house sold the first weekend for over the asking price. During escrow Kevin was an expert at negotiating with the buyers and buyers agent making the process seamless. I never had to worry about anything.

Kevin Hancock

Kevin Hancock

  5   (60 reviews)
Buyer review
Knowledgeable, caring, and fiercely advocates for clients.
2 months ago
Knowledgeable, caring, and fiercely advocates for clients.

Working with our real estate agent was an exceptional experience from start to finish. She is an outstanding communicator, incredibly knowledgeable, asks all the right questions, and truly knows how to navigate every step of the process while always fighting for her clients' best interests. Beyond her expertise, she is genuinely caring, honest, and dedicated, making us feel supported and confident every step of the way. I would wholeheartedly recommend her to anyone buying or selling a home!

Kamren Arena

Kamren Arena

  5   (1 review)
Buyer review
Top Tier Agent and Homebuying Experience
3 months ago
Top Tier Agent and Homebuying Experience

From day 1, there was immediate confidence in working with Kevin and his team to ensure the home buying process is fast and smooth. Kevin has a keen eye for red flags and swiftly brought hem up, saving me from potential headaches. All my needs were addressed with appropriate time and detail to ensure I had little to no stress during the process. I will return to Kevin and his team in the future.

Kevin Hancock

Kevin Hancock

  5   (60 reviews)
Buyer review
Highly Recommend Nima
3 months ago
Highly Recommend Nima

I highly recommend Nima as a real estate agent. I am extremely happy with the experience I had working with him. He was incredibly patient, kind, and supportive throughout the entire home-buying process. He took the time to answer all of my questions, guided me every step of the way, and made the whole experience much less stressful. Thanks to his professionalism and dedication, I found the right home. I truly appreciate all of his help and would confidently recommend him to anyone looking to buy a home. .

Neema Hosseini

Neema Hosseini

  5   (1 review)
Seller review
Experienced negotiator
3 months ago
Experienced negotiator

Savvy negotiation skills truly paid off on this one. Excellent job all around.

Steve Ploetz

Steve Ploetz

  5   (31 reviews)
Seller review
Exceptional service, expert guidance, and outstanding results - we highly recommend Thad and Janece!
3 months ago
Exceptional service, expert guidance, and outstanding results - we highly recommend Thad and Janece!

Thad and Janece Clendenen were exceptional agents throughout the entire process of selling our home. Their deep understanding of the San Diego real estate market, combined with their expertise and strategic approach, allowed them to consistently act in our best interests. From well before we listed our home through the close of escrow, they were professional, highly communicative, responsive, and proactive every step of the way. They developed a customized marketing and pricing strategy tailored specifically to our home and our goals, and their outstanding negotiation skills helped us achieve the highest possible value for our home. Selling a home can be an incredibly stressful experience, but Thad and Janece made the process as smooth as possible. They balanced genuine empathy with clear, fact-based guidance, giving us confidence in every decision we made. They were always accessible by phone or text, kept us informed with timely updates, and were available whenever we had questions or concerns. We couldn’t be happier with our decision to trust Thad and Janece with this important, life-changing transaction. Their dedication, professionalism, and commitment to their clients exceeded our expectations, and we wholeheartedly recommend them to anyone looking to buy or sell a home.

Thad Clendenen

Thad Clendenen

  5   (4 reviews)
Buyer review
Experience gets results!
3 months ago
Experience gets results!

We were referred to Kirsten by a colleague who shared that a friend had recently bought and sold their house with her in Phoenix. They shared her contact info and I reached out. Kirsten happened to be in the area and we met up in CA. She dropped off a “welcome kit” at my office and it was such a beautiful gift to have her in our corner for this huge life transition for our family. Intake- Kirsten asked us questions we didn’t event think about. For example, grocery stores, hobbies, schools, lifestyle, sporting leagues, churches, etc. She really learned what our family needed. She created a diverse list of homes for us to look at and gave us different options. Remember we are from out of state and don’t know the area! She was VERY responsive and had great communication throughout the entire process. Loan- her trusted team helped us, held our hand and made everything flow perfectly. They were available to answer questions and helped us navigate loan stuff from out of state. VERY smooth and easy. Showing- Cassandra helped us out in AZ due to a scheduling conflict that was already communicated to us prior. Cassy was a rockstar and was so patient and helpful during the 8 hour shift of showings. Remember we only had one day to look. Offer- we found our home and Kirsten negotiated and advocated for us. It’s not like what we see on TV. She had our best interest in mind and was very professional. Our offer was accepted and we closed in 30 days. Kirsten explained everything to us and gave us a run down of what to expect, when we needed to do certain tasks, etc. Again, her experience and knowledge really shined here. You guys, purchasing our first home from OUT OF STATE without knowing the area was literally the smoothest thing we had ever done. We were at peace the ENTIRE time. Forever choosing Kirsten because she has experience, a great team of resources, and she’s SO knowledgeable. She has skin in the game, experience and knows markets in AZ and CA VERY well!

Kirsten Snyder

Kirsten Snyder

  5   (11 reviews)
Buyer review
Invested in buyer support and success
3 months ago
Invested in buyer support and success

Raffe was personable, knowledgeable, and realistic. Understands buyers needs and advocates respectfully to get the sale to completion, while offering viable solutions and resources. Appreciated his support along the journey.

Raffe Ashkarian

Raffe Ashkarian

  4.8   (4 reviews)
Seller review
Wonderful selling experience from start to finish!
3 months ago
Wonderful selling experience from start to finish!

We have worked with Steve Ploetz' team on two different occasions and could not be happier with the selling process from start to finish. Steve demonstrated excellent listening skills to truly understand our goals overall and built a strategy to provide an outcome even better than we had hoped for. Steve and Eli are excellent in communicating throughout the process and back each other up every step of the way. Communication was always clear, next steps were always identified, and progress was swift. We highly recommend Ploetz Team and will be forever grateful for their guidance and support.

Steve Ploetz

Steve Ploetz

  5   (31 reviews)
25 - 36 of 411
Realty ONE Group Pacific | Carlsbad
Contact Realty ONE Group Pacific | Carlsbad
What information would you like?
© 2026 RateMyAgent