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128 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, friendly, reliable, supportive, clear communication, responsive, local expert.
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Seller review
🌟 Incredible Experience with Charlie and Bonnie! 🌟
over 1 year ago
🌟 Incredible Experience with Charlie and Bonnie! 🌟

Thanks to their expertise, our home sold in one week with multiple above asking offers! I couldn't have asked for a better team to help us sell my home than Charlie and Bonnie. From the very beginning, they made everything so easy for us. Communication was a breeze—they were always just a text or call away, ready to answer our questions and calm any concerns we had. Super impressed on how informed they were. Charlie and Bonnie know the market inside and out, and they used that knowledge to guide us every step of the way. They helped us price our home just right, and their advice on staging and small improvements made a huge difference. We're so grateful for all their hard work and for making this experience so positive for us. Thank you, Charlie and Bonnie—you guys are the best! 🏡💖

Bonnie Lai
Seller review
Respresentation at the highest level
about 2 years ago
Respresentation at the highest level

I have been making real estate transactions for over 10 years, both as a buyer and seller. This is the first time I am using Charlie and Bonnie as a seller of a flip, and it certainly won't be my last. Bonnie's ability to market and present deals to prospective buyers is the best I've seen. Her Charisma is something special and is so crucial in today's market to maximize returns. Charlie's vast knowledge of construction and attention to detail is the perfect compliment to ensure 1) as a seller, you are doing all the right things in terms of repairs and renovation to maximize marketability 2) as a buyer, all the details from building code, material and other constuction related guidance will ensure you are fully protected. Cannot recommend this dynamic duo enough.

Charlie  Fang
Seller review
Went above & beyond
about 2 years ago
Went above & beyond

Bonnie was on top of everything which helped calm my nerves in such a stressful time. She was so easy to work with, communicated well and went above and beyond her call of duty. It’s so reassuring to work with someone so professional and competent.

Bonnie LaiCharlie  Fang
Buyer review
Amazing team!
about 2 years ago
Amazing team!

Bonnie and Charlie are a dynamic duo that bring in a lot of experience, pragmatism, and great persistence (which is needed in this market). Loved working with them and getting our first multi-family thanks to them!

Bonnie LaiCharlie  Fang
Buyer review
Excellent service
about 2 years ago
Excellent service

Bonnie and Charlie were amazing to work with. They were really patient with us and were always here to answer our questions. Very professional, organized, and helped us work through all the details and process. Bonnie truly knows the market and made great recommendations for us. Bonnie and Charlie are nice to work with and I would highly recommend them.

Charlie  FangBonnie Lai
Buyer review
Excellent and Professional Services
about 2 years ago
Excellent and Professional Services

I have been working with Bonnie Lai for a few years. This is the second property she represented us. She is very professional and knowledgeable about the market with great expertise in negotiations. She is a lovely person to work with and always brings us good luck.

Bonnie Lai
Buyer review
Buying process was fast, smooth and great.
about 2 years ago
Buying process was fast, smooth and great.

Bonnie is great. Our offer was lower than others but she had a great strategy so we were able to beat other competitors. She is now helping me with finding tenants for my investment property, it’s a pleasure working with her, I highly recommended.

Bonnie Lai
Buyer review
Really liked working with Bonne and Charlie!
about 2 years ago
Really liked working with Bonne and Charlie!

I started looking at homes with Bonnie and Charlie in the fall of 2022, I paused my search but kept in touch, and restarted looking in January of 2024. And I just closed on my apartment in February! Bonnie and Charlie were great to work with over the past year and half, they were very informative and answered all my questions as a first time home buyer. I highly recommend them to anyone looking for a home in the Boston/Cambridge area.

Bonnie LaiCharlie  Fang
Seller review
Bonnie is great to work with!
about 2 years ago
Bonnie is great to work with!

Bonnie is very professional, responsive, and experienced in selling, our transaction is smooth and very pleasant!

Charlie  Fang
Seller review
No brainer!!!
about 2 years ago
No brainer!!!

Bonnie and Charlie make a great team, now adding Bee it is like tiger with wings! We highly recommend Luxe for selling, buying and renting a property -- your realtor quarterbacks will always deliver a touchdown even at the hardest time of the market! Team Luxe Go Go Go!

Bonnie LaiCharlie  Fang
Seller review
Complete trust & faith in all Bonnie does
over 2 years ago
Complete trust & faith in all Bonnie does

Bonnie knows her stuff & is there for all the questions, worries, & forms to complete through the process of buying/selling real estate. I bought my first home with her many years ago & trusted her to help me sell it, I was supported as much then as I was this time. Go with Bonnie!

Bonnie Lai
Seller review
Work with the best!!
over 2 years ago
Work with the best!!

My family has worked with Bonnie on many sale transactions in the past on a few investment properties. We are out of state investors and Bonnie's incredible work ethics and communication skills have always out us at ease. She could navigate complex transactions in timely manner. We have recommended her to our other out of state buyers and they also had a great experience with her!

Bonnie Lai
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