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Our reviews

  5  
128 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, friendly, reliable, supportive, clear communication, responsive, local expert.
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Seller review
Excellent Agent
almost 3 years ago
Excellent Agent

Bonnie is very good at what she is doing, she knows the market well and explained to me all possibility. As at the beginning, I was not sure to rent or sell. She follows up with a timely manner and being very professional, informed me all I need and even my property was under a lease, she contacted my tenants directly for schedule of showing and all other inspections. She made the process easy and smooth.

Bonnie Lai
Seller review
Sell, Buy & 1031 Exchange
almost 3 years ago
Sell, Buy & 1031 Exchange

I recently had the pleasure of working with Bonnie, an exceptional real estate agent who truly went above and beyond to assist me throughout the entire selling and buying process. Her professionalism and knowledge of the market were evident from the start, and she made sure to understand my needs and preferences. She provided valuable insights and expert guidance, ensuring I found the perfect replacement property within my budget. Her responsiveness and problem solving skills were commendable, making the entire experience smooth for 1031 change. I highly recommend Bonnie to anyone looking for a reliable and helpful partner in their property search.

Bonnie Lai
Buyer review
Awesome experience!
almost 3 years ago
Awesome experience!

Bonnie and Charlie were great to work with and made the buying process easy and efficient! They were both extremely professional, communicative/responsive, and knowledgeable. I felt heard and supported throughout the entire process and would definitely recommend them and use them in the future!

Bonnie Lai
Seller review
What a pleasant experience!
almost 3 years ago
What a pleasant experience!

Bonnie and Charlie are truly amazing. She is professional , thorough, and extremely patient. We are being treated so kindly and respectfully. She is the best and most enjoyable agent I’ve ever met.

Bonnie Lai
Seller review
Simple and Easy
almost 3 years ago
Simple and Easy

Bonnin made the process simple and easy to understand with selling our place. We appreciated your patience and expertise.

Bonnie Lai
Buyer review
Best in New England
almost 3 years ago
Best in New England

Bonnie and Charlie are simply the most professional and personable agents that you can find in New England. Sweet couple too to social with and their complementary perspectives and synergies are making the best client experience!

Bonnie Lai
Seller review
Very highly recommended
almost 3 years ago
Very highly recommended

Bonnie is very knowledgeable and easy to work with. This was the first time we went through the process of selling a home so it was uncharted territory, but Bonnie was very concise and communicable so we were aware of the entire process along the way. She definitely had our best interest in mind, and we actually walked away with much more than what we expected. We will absolutely be working with her again in the future.

Bonnie Lai
Buyer review
Truly exceptional
about 3 years ago
Truly exceptional

Bonnie and Charlie are exceptional and extremely hardworking. We feel fortunate to have had the opportunity to work with them and would gladly recommend them to our friends. They made our dreams a reality!! We first met Bonnie in February, and in just five weeks, we were able to purchase our dream home. We began with no prior knowledge of the purchasing procedure. Working with them helped alleviate all our fears about buying a home in this challenging market. Bonnie and Charlie have gone above and beyond in their hard work, assisting with everything from searching listings and home tours to guiding in navigating the market and handling important documents. Bonnie and Charlie are so involved and so knowledgeable about the housing market. They also helped us by providing valuable information on mortgages and bank communication and even connected us with agents who could help. Their responsiveness is remarkable, and they consistently gave us detailed information to aid our decision-making process. We feel fortunate and grateful to have worked with them in finding our lovely home. Bonnie and Charlie will always have the best interest of their clients and will look out for you. This team deserves more than just five stars and deserves an entire galaxy!

Bonnie Lai
Seller review
Looking for an agent? Look no further
about 3 years ago
Looking for an agent? Look no further

If you are looking to sell your home, or buy one you have a great team in Bonnie and Charlie. They are attentive to your needs and very well connected in the real estate market. Thanks to Bonnie’s drive my house went into a bidding war and I ended up with a significant amount over asking.

Bonnie Lai
Buyer review
Full Service High Quality Agent
about 3 years ago
Full Service High Quality Agent

Bonnie not only got me my apartment near Boston when I had to move quickly for a job but also navigated me through our recent home purchase. Bonnie offers that perfect blend of listening to the client and also advising and offering alternative solutions that are needed in the tough Boston market. My family was able to go through the home buying process with confidence knowing that Bonnie (and Charlie) had our backs. I 100% recommend her for all of your real estate needs. We will absolutely be using her again if we ever need to move again. I'm highly appreciative of the level of service we were given.

Bonnie Lai
Buyer review
Great experience
over 3 years ago
Great experience

Bonnie and Charlie were wonderful. They were available to answer all of our questions at all times and were thoughtful of their recommendations. We will definitely work with them in the future.

Bonnie Lai
Seller review
Excellent Experience
over 3 years ago
Excellent Experience

We worked with Bonnie and Charlie on the sale of our condo in January 2023. The strengths of Bonnie and Charlie are: Their acute understanding of the housing market Their communication style (responsiveness and honesty) Their network of reliable contractors (if you need some touch ups done before selling your condo) Their dedication in helping you in any ways possible Their guidance through the selling process Overall, our experience was extremely positive and successful. We put our condo on the market during the 1st week of January and a week later we had two strong offers. Bonnie and Charlie helped us with the negotiation process to get the most attractive offer for our condo. While it is still a stressful and emotional experience selling your condo, rest assured Bonnie and Charlie will help you to get through the final steps as smoothly as possible. We are highly recommending working with Bonnie and Charlie!

Bonnie Lai
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