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131 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, well-prepared, reliable, supportive, clear communication, responsive, local expert.
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Seller review
Stellar Team
over 1 year ago
Stellar Team

I can’t say enough good things about the Luxe Home team comprised of Bonnie & Charlie! I’ve known & worked with them for years and it’s always been a most pleasant experience. Bonnie is a skilled negotiator who thinks ahead to meet her client’s needs. Things that would never occur to the average buyer or seller. She is well versed on the market and has a strategic approach that ensures a proficient and hassle free process. Let’s not forgot Charlie, who brings an analytical aspect that is extremely helpful in considering various factors and avoiding potential pitfalls. They really are the perfect team!

Bonnie LaiCharlie  Fang
Buyer review
Excellent Communication
over 1 year ago
Excellent Communication

Bonnie and Charlie were extremely patient and very efficient in communication. We had a busy schedule and they were both available at night for phone calls. We were looking for more than 6 months. They were very patient and helped us to understand the market and found what suits us the best. Highly recommended Bonnie and Charlie! Looking forward to working with them again!

Bonnie LaiCharlie  Fang
Seller review
Absolutely the best to work with!!
over 1 year ago
Absolutely the best to work with!!

Bonnie and Charlie from REMAX is amazing! They were able to be completely honest with us on what we needed to do to help our house sell, which we greatly appreciated! They were very knowledgable and with their help we were able to sell our house rather quick. Very easy to work with and quick at responding. Not to mention we used them to purchase our home as well. Highly recommended and will definitely refer them to people I know that needed realtor services. Thank you for all your help, Bonnie and Charlie for a smooth transaction.

Bonnie LaiCharlie  Fang
Buyer review
Cannot recommend Bonnie enough!
over 1 year ago
Cannot recommend Bonnie enough!

I don't have enough good things to say about Bonnie and her team! They helped us out every step of the way, were accommodating, were incredibly helpful and went above and beyond in our search for a home. We cannot recommend them enough.

Bonnie Lai
Buyer review
Professional and reliable agents
over 1 year ago
Professional and reliable agents

Bonnie and Charlie are doing very well for agents. They are honest and patient to customers. Their goal is making you to find a satisfied home which you can afford.

Charlie  FangBonnie Lai
Buyer review
They are the best agents
over 1 year ago
They are the best agents

When I needed to buy a single family, Charlie and Bonnie acted quickly to help me find a house that met my needs and helped me get a better price. I love the house I bought. Bonnie is very professional and experienced in this field. She and Charlie's cooperation is really seamless. They patiently answered all my questions. I am very satisfied with their service.

Charlie  FangBonnie Lai
Seller review
Another great transaction with these 2!
over 1 year ago
Another great transaction with these 2!

Team Charlie and Bonnie has done it again, second sale for us this year. This time with our starter home from 2012. Lots of complications with this transaction with the most difficult buyer, but Charlie and Bonnie stayed calm and collected and got the deal done at the price we wanted. Really showed their experience and expertise in this business. You won't find anyone better.

Bonnie Lai
Buyer review
Nice team!
over 1 year ago
Nice team!

The team was really nice. Charlie in particular is very sweet and always willing to help out and answer questions.

Charlie  Fang
Seller review
Got me through a wild ride!
over 1 year ago
Got me through a wild ride!

Selling my condo turned out to be more complicated than I anticipated due to a difficult neighbor in the association. Bonnie was extremely patient and responsive throughout, calming me down numerous times and facilitating communication with the lawyers on both sides. She and her team were also very helpful in arranging the local services needed for the sale since I live out of state. Thanks to her, we got the deal done in the end!

Bonnie Lai
Buyer review
Dream team for real estate buying in the greater Boston area!
over 1 year ago
Dream team for real estate buying in the greater Boston area!

Bonnie and Charlie are through professionals who go above and beyond to make sure you get the right home. They were of immense help to us first time home buyers and guided us along each step of the process. Further they stuck with us post closing to ensure any repairs the sellers were responsible for were completed.

Bonnie Lai
Buyer review
The Absolute Best!!!!
over 1 year ago
The Absolute Best!!!!

Bonnie and Charlie make a great team! Efficient and knowledgeable—any questions I had were answered in a manner where I felt reassured about the whole process. Being a first time homebuyer I went in without knowing where to begin. I can say that by the end, I had learned so much thanks to their guidance. I was able to successfully purchase my first home with their help! Bonnie’s knowledge of the market sets her apart from everyone else. She’s energetic, kind, and always there for you!

Bonnie Lai
Buyer review
Fantastic realtors!
over 1 year ago
Fantastic realtors!

Our realtor team was great, we were grateful for their ability to help us describe what we were looking for, identify some compatible places on a compressed timeline, and we were thrilled to only have to place one offer. Thank you!!

Bonnie Lai
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