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128 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, friendly, reliable, supportive, clear communication, responsive, local expert.
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Buyer review
Cannot recommend Bonnie enough!
over 1 year ago
Cannot recommend Bonnie enough!

I don't have enough good things to say about Bonnie and her team! They helped us out every step of the way, were accommodating, were incredibly helpful and went above and beyond in our search for a home. We cannot recommend them enough.

Bonnie Lai
Buyer review
Professional and reliable agents
over 1 year ago
Professional and reliable agents

Bonnie and Charlie are doing very well for agents. They are honest and patient to customers. Their goal is making you to find a satisfied home which you can afford.

Charlie  FangBonnie Lai
Buyer review
They are the best agents
over 1 year ago
They are the best agents

When I needed to buy a single family, Charlie and Bonnie acted quickly to help me find a house that met my needs and helped me get a better price. I love the house I bought. Bonnie is very professional and experienced in this field. She and Charlie's cooperation is really seamless. They patiently answered all my questions. I am very satisfied with their service.

Charlie  FangBonnie Lai
Seller review
Another great transaction with these 2!
over 1 year ago
Another great transaction with these 2!

Team Charlie and Bonnie has done it again, second sale for us this year. This time with our starter home from 2012. Lots of complications with this transaction with the most difficult buyer, but Charlie and Bonnie stayed calm and collected and got the deal done at the price we wanted. Really showed their experience and expertise in this business. You won't find anyone better.

Bonnie Lai
Buyer review
Nice team!
over 1 year ago
Nice team!

The team was really nice. Charlie in particular is very sweet and always willing to help out and answer questions.

Charlie  Fang
Seller review
Got me through a wild ride!
over 1 year ago
Got me through a wild ride!

Selling my condo turned out to be more complicated than I anticipated due to a difficult neighbor in the association. Bonnie was extremely patient and responsive throughout, calming me down numerous times and facilitating communication with the lawyers on both sides. She and her team were also very helpful in arranging the local services needed for the sale since I live out of state. Thanks to her, we got the deal done in the end!

Bonnie Lai
Buyer review
Dream team for real estate buying in the greater Boston area!
over 1 year ago
Dream team for real estate buying in the greater Boston area!

Bonnie and Charlie are through professionals who go above and beyond to make sure you get the right home. They were of immense help to us first time home buyers and guided us along each step of the process. Further they stuck with us post closing to ensure any repairs the sellers were responsible for were completed.

Bonnie Lai
Buyer review
The Absolute Best!!!!
over 1 year ago
The Absolute Best!!!!

Bonnie and Charlie make a great team! Efficient and knowledgeable—any questions I had were answered in a manner where I felt reassured about the whole process. Being a first time homebuyer I went in without knowing where to begin. I can say that by the end, I had learned so much thanks to their guidance. I was able to successfully purchase my first home with their help! Bonnie’s knowledge of the market sets her apart from everyone else. She’s energetic, kind, and always there for you!

Bonnie Lai
Buyer review
Fantastic realtors!
over 1 year ago
Fantastic realtors!

Our realtor team was great, we were grateful for their ability to help us describe what we were looking for, identify some compatible places on a compressed timeline, and we were thrilled to only have to place one offer. Thank you!!

Bonnie Lai
Seller review
The BEST Realtor Team in Boston Metro Area!!
over 1 year ago
The BEST Realtor Team in Boston Metro Area!!

I recently had the pleasure of working with Bonnie & Charlie to sell my small one-bedroom condominium in the Fenway Park neighborhood, and I couldn't be more impressed with the results! From the initial consultation to the final closing, they were professional - communicative - and supportive throughout! From the moment I met Bonnie and Charlie I knew I was in good hands. Whether it was pricing my condo, obtaining documentation, or negotiating offers, Bonnie and Charlie were always available and responsive. One of the things that impressed me most about Bonnie and Charlie was their deep knowledge of the Fenway Park neighborhood. They knew the local market inside and out, and were able to provide me with valuable insights and advice on everything from pricing to staging. But what really sets them apart is their exceptional communication skills. They kept me informed every step of the way, and were always available to answer my questions and concerns. Whether it was a last-minute inspection or a sudden change in the market, They were always there to help. The sale of my condo was a complex and time-sensitive process, but Bonnie and Charlie navigated it with ease. They worked tirelessly to find the perfect buyer, and were able to secure a sale that exceeded my expectations.

Bonnie Lai
Seller review
Great experience
over 1 year ago
Great experience

Bonnie and team did a great job selling my condo. Gave me the labor the land and set expectations. Bonnie did everything I asked and went above and beyond.

Bonnie Lai
Seller review
Quick, fast and stress free!
over 1 year ago
Quick, fast and stress free!

Bonnie and her partner Charlie were very professional from the start. We sold the house within the first weekend it was listed! Smooth transaction and they were very communicative the whole time. We definitely felt like they were on our side and always acting in our best interest. Highly recommend this team!

Bonnie Lai
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