I came to Heather as a potential first time home buyer in the Bay Area in early 2023. In what could feel like a very vulnerable position Heather made me feel comfortable and confident in every step of the process. I have a reputation for asking a lot of questions and Heather made sure to allow appropriate time at all parts of the process to make sure I got what I needed to move forward. She is a wonderful professional whom I would recommend highly to anyone looking to make a change to their current real estate holdings.

I’m unsure where to begin…from being responsive and professional, Heathers kindness, compassion and genuine concern for her clients are her top priorities. Her nursing background kicks in but I believe it’s just her nature. She is prepared (Mary Poppins bag) and her efforts go above and beyond. Heathers marketing videos showcased my property beautifully! I had two transactions (one smaller) and her passion was just the same. Heather was a delight to work with and I’m happy now to call her a friend.

I was very reluctant to buy a home given the high interest rates and low availability of homes. Heather was always available at any time that I wanted to see the home. She understood the market and what price to come in with to have the absolute best chance at winning the bidding war. In the end I purchased a beautiful home in the Richmond hills and while I had to pay more than asking price, I felt that Heather presented me in the best way possible to be the person who was successful in buying the home. She's very knowledgeable and well connected with lenders. Tim was absolutely amazing at finding a way when others said no. Heather also stays very closely engaged until the very end and fights for things to be made right before the buyer moves in. I appreciate her accessibility as well as her open communication style which makes it easy to have her understand what's important to the buyer and try to meet as many things on the wish list as possible. I would highly recommend Heather to anyone looking to purchase a home. She makes it happen!

While I was not in the market for a new home, the one right next door to my daughter became available. We had to act fast and Heather flawlessly helped navigate a successful transaction. She was very responsive (even while on her European vacation) and genuinely cared about me as her client. I could not have had better representation.

Heather is a real standout. After interviewing several other agents, we decided to use Heather because she's an excellent listener who develops a partnership with her clients in determining how to sell their home. That approach, combined with her knowledge and expertise made for a very successful outcome. We would definitely use Heather again!

When I first met, Heather Duke, I had a good feeling about her. She is caring person, she did best of her knowledge, and she did what I was expecting her to do. I am pleased that I met her, and that we did the business together. I would preferred to anybody Heather as an excellent agent. Thank you Heather for being there.

We listed our home with Jeff, who guided us through every step of the process and secured a quick sale that went very smoothly. His knowledge and experience helped us make good decisions, and he regularly communicated with us throughout the entire process. Perhaps the best thing was that whenever we started to stress over something his response was always the same: "Don't worry. I'm taking care of it." And he did! Heather, who works with Jeff, is also great.

I had a challenging sale and Jeff and Heather both exceeded my expectations. Their communication, expertise, and compassion were superb. I highly recommend them. They are truly the best in the business.

We are happy to rate Heather as an excellent agent in the sale of our house in Alameda. From beginning to end, she took care of every detail, big and small, and achieved a result that was beyond our expectations. It felt like we were her only customer given the level of communication and hard work she put into our contract. Heather is always clear the decisions are yours, but her recommendations are spot on. She is savvy about the shifting housing market and how to best position your property for a speedy sale. We recommend her without hesitation.

Right from the start, he helped us to establish a ballpark value in order to be extended a credit towards the sale price for expenses needed to show the house. Vendors were paid from this temporary credit card and the "loan" was paid by us via the closure of escrow. A good method to take care of business. He was ready to answer questions, very positive and with a no worry approach, helped us weather this process. His excellent associate Heather was chosen as helper when Jeff was on vacation and between them, very smoothly accomplished as far as we are concerned.

Heather goes beyond the call of duty. She always gives you excellent information, and gets information if she does not have it. She has so much integrity and professionalism that it just amazes and continues to amaze. Intelligent, helpful, cheerful, enthusiastic, and always working for you and with you. I have never had such a wonderful experience. Makes the word excellent to one dimensional! She is the best professional in real estate I have ever worked with!

Heather has a winning personality and who is truly interested on who I am and has a true desire to find a home of my dreams. She is knowledgeable the type of homes that would fit my needs as well as my extended family. She has the knowledge and positive "can do" attitude that helped me navigate in today's market. Heather gave me confidence about prospective properties and answered my many questions with honesty and with integrity. As much as we wanted to find a home in Alameda, Heather went the distance to help me look in other areas. Heather, being flexible and having a keen eye, together we were successful. I am so grateful to Heather's professionalism and generosity with the hours dedicated to me and my family.