Lance sold me the whole hand holding ticket. It worked! Unfortunately it was so far from my actual experience. I asked to be kept informed. How many showings, feedback positive or negative. Not one call. I had to call him. He never returned to the property after i had a signed the contract. Being out of state it would have been nice to know he was watching over my vacant property. I only heard from him when he needed me to docusign, or track down info. from the HOA. Never even called to let me know the sale was complete. The title company sent me a beautiful congratulations! I could go on. I think it’s clear I was very dissatisfied, disappointed, he didn’t provide the basic client service anyone would expect.

Lancelot Lenard



