Johanna was an agent we found through referral after working with a completely different agent (at a different broker) who was a complete nightmare to work with. So when we met with Johanna we were skeptical. I can tell you that within 5 minutes we KNEW we were in good hands. She not only took the time to listen to our wants and needs, but she actually heard what we were saying and it showed every time we went to see a house. After numerous amounts of showings, we finally found our dream home. Johanna was so sweet and kind and stuck close during the whole process. She would answer all questions as they came up through the process, even while on a family vacation. She was consistent with keeping us in the loop of the process, next steps, expectations, and what was needed. She worked hand-in-hand with our lender and never left him waiting. She truly was the CALM IN OUR STORM and I can’t put into words the amount of appreciation we have for her! She is forever a part of our family now because she made this such a beautiful experience for us especially after dealing with a nightmare. If you need an agent or considering another, you won’t fail by choosing Johanna. Thank you for all of your hard work Johanna and every time we look our home, we think of you!
Johanna Arce
