Leslie is beyond amazing. She is well known and whoever I worked with congratulated me on working with her, The impression from everyone was spot on. She helped me understand every step, every document, point out repairs and approximations. As a first time homebuyer I feel like there are many pitfalls but Leslie effortlessly navigated me through it. I am so blessed to have worked with someone so caring, competent, and communicative.

Working with Leslie was a wonderful experience from start to finish. She was incredibly responsive, professional, proficient, and always on top of every detail throughout the process. Communication was clear and timely, and I always felt informed and supported every step of the way. Most importantly, I genuinely felt like she had my best interests in mind and truly cared about helping me make the right decisions. She was not only knowledgeable and reliable, but also an absolute pleasure to work with. Her professionalism and dedication made the entire experience feel much smoother and far less stressful. I’m so grateful for her support and would absolutely recommend her to anyone looking for a realtor.

Heather Shields brought her excellent and timely communication skills, her experience and in-depth market knowledge, her well-considered negotiation skills and brilliant negotiating style to our table during the sale of our wonderful property in Algiers Point, and it all mattered and helped with what was a tough process for us personally. She remained caring, conscientious, ethical and professional throughout the process and we felt as though we were represented by the VERY BEST person we could have chosen. She went above and beyond in having the home beautifully furnished for showing, recommending service personnel to make repairs and supervising those repairs while we were out of town. I NEVER ONCE wished for anything more in a realtor. I never once needed something done that Heather did not step up to take care of it. In fact, Heather constantly surprised me with what she was willing to do to help with the sale process. I cannot say enough good things about Heather's intelligence, efforts and accomplishments with shepherding us through the sale, all the way to the closing and beyond, reminding us to cancel insurance and utilities. If you want a realtor to make your home purchase or sale as smooth, swift and easy as possible, you would do well to choose Heather Shields for your realtor. She is the absolute BEST!!!

Not only did Leslie get the job done she was ready for any and all obstacles. We purchased our ideal home during a turbulent personal time and while navigating coming back home after some time out of state. She made the search streamlined and went above and beyond to meet our specific needs. Leslie turned what could have been one of the most stressful times in our lives into a journey with a light at the end of the tunnel! She set realistic expectations and answered all our dumb questions without judgment. She will always get our referral and loyalty!

From the moment we signed with Leslie, we knew we were in good hands. She graciously guided us through the process of selling our mother’s home during a very difficult time, which helped ease the stress of our loss. Leslie truly knows the market inside and out and advised us on pricing the home appropriately so it wouldn’t sit. She communicated with us every step of the way and ultimately sold the home quickly. Even when Leslie had a scheduling conflict and couldn’t attend the closing, she made sure we were taken care of by sending her partner, Heather, to be there with me so I wouldn’t have to go through it alone. That level of care meant so much to our family. We are incredibly grateful for her professionalism, compassion, and dedication.

Unfortunately, our house had plumbing, electrical, and roof issues during our 8 month process. During the 8 months, Heather was exceptional. Heather's ongoing advice was empathetic, prompt and professional. Sher was patient, caring, and honest with us during our inspections (multiple) and figuring out what the proper listing price. She is an excellent communicator and we couldn't ask for a better realtor.

We are so grateful we chose Heather Shields and the Be New Orleans team to sell our house. This sale took a little longer than we anticipated, but Heather was there for us every step of the way, guiding us, supporting us, and keeping us encouraged throughout the process. Heather's professionalism, market knowledge, patience, and dedication made a stressful situation much easier to handle. She definitely went the extra mile for us. Leslie was awesome and supportive, too. In the end, we got it done, and we truly could not be happier with their work. If we ever buy in the area again, we would absolutely hire Heather without hesitation.

When we decided to move from the Midwest to New Orleans, we knew we'd need a realtor who would listen, be patient, be our eyes on the ground, with great local expertise and experience. We read through dozens of realtor bios and talked to a few, but one stood out- Heather. Grounded and calming, expert. Wonderful at two way communications and working to understand our wants and needs. Persistent. Dedicated to helping us find the right home from 800 miles away and two trips here to look at homes. Heather gave us everything we needed to make an`informed decision, all with a warm personality and great sense of humor. The end result? We're living in our dream home, in the perfect neighborhood for us, in the best city in the world. And made a good friend in Heather.

Working with Leslie was a joy! I was in the market for a small condo(her commission barely covered her gas money), but Leslie treated me as though I was looking to purchase a mansion on St. Charles St. If you want an agent who knows the market, the neighborhoods and will be your advocate through every step of purchasing a home hire Leslie Heindel! Her knowledge of, and passion for New Orleans can't be beat.

Heather made the typically daunting task of selling our home feel incredibly smooth. She was consistently communicative and kind. She is professional, highly organized, and genuinely pleasant to work with. If you are looking for an agent who can navigate the complexities of a sale while keeping the experience positive and straightforward, we can’t recommend Heather and Leslie enough!

There are not enough words to express my gratitude to Leslie and Heather and their team as they guided me through the sale of my home. They kept me in one piece (sometimes hard to do) and anticipated every need/question that I might have. I trust their expertise. I've experienced quite a few agents in this city that are unprofessional and do things that are not smart or in my best interest but Leslie and Heather set a bar for professionalism and expertise that is truly best in class. They are smart, efficient, professional and really know the market so they are able to guide buyers and sellers to the right decision. I highly recommend them. They are pleasant to be around and make the process as smooth as possible. I trust them completely.... and you should, too!

Heather truly became part of our family throughout this process. After a previous deal fell through—where she had already invested so much of her time and energy—she never missed a beat and continued to show up for us with patience, optimism, and unwavering support. Her communication style is exceptional—she was always available, incredibly responsive, and kept us informed every step of the way without ever making us feel overwhelmed. She has a remarkable ability to anticipate needs before we even realized them ourselves, which made the entire experience feel seamless and low-stress. Her market knowledge is clear in every decision she helps guide. From pricing strategy to timing, and even the small details that make a big difference, we always felt confident we were in the best hands. Her network and referrals were top-notch and made every part of the process—from prep to closing—so much easier. When it came to negotiation and execution, she delivered. Thanks to her strategy, marketing, and connections, we sold our home for a fantastic price and on a timeline that exceeded expectations, especially given the market. What sets her apart is her level of care—she went above and beyond in ways that most realtors simply don’t, including checking on our home while it was vacant and constantly offering help wherever needed. We can’t recommend her enough. She’s not just an incredible realtor—she’s someone you want in your corner.