There are a lot of realtors in the game. And then there’s Leslie Heindel. Leslie is a force of nature who will not stop working until she has gotten you your home. This was my first home buying experience and I would have been lost without her. Hell, I’m pretty sure I’m still lost but I knew I could trust her to take the lead. She doesn’t just unlock properties to let people poke around; she shows up with a printed list of everything there is to know about a property then looks at the property with you, pointing out things you may have missed or helping you figure out why that weird thing or whatever is weird. A New Orleans native, she’s super well connected; if she doesn’t know something about a property you can bet she knows someone who does and she will have them on the phone in a matter of minutes. Closing on my house was a challenge due to a number of factors. She adeptly helped me navigate them, pivoted when needed, and offered me experts who stepped in when she reached the end of her wealth of knowledge. She was never afraid to admit when she didn’t know something and would do the digging needed to figure it out. In an industry filled with untrustworthy people, you can count on Leslie to keep it real. She is always honest and won’t just tell you what you want to hear in order to close a deal... even if that means having to work even more before getting her client a home. You can tell that she really wants to set people up for success and happiness in their homes. In short, she gives a sh*t and it shows. You won’t regret signing on with Leslie as your realtor… if you’re lucky enough to even get her- she’s busy for a good reason!

Leslie is an amazing agent. Very knowledgeable and professional. Excellent communication throughout the process. She took care of everything and made the transaction a breeze.

Working with Heather Shields was a dream. Due to her savvy media presence, professional property photos, and slick video, the house was under contract after only four days on the market. And once it was under contract, she was in constant contact with updates and dealt with all of the minutiae involved in the process. I could not have asked for a better experience.

I could not have dreamed up a more patient, knowledgeable and client-centric realtor to guide me through my first time buyer journey. It was clear to me from day 1 that Leslie is an unfailing advocate to her clients, prioritizing their needs above all else, and doing so with a reassuring attitude that kept me hopeful throughout our search. If that wasn’t already enough, Leslie also was refreshingly transparent about every step we took and every property we viewed. I trusted her fully and I knew that she was ready to go to bat for me, a fact that put me at ease immediately. Finally, Leslie is just a fun person. Her ability to take a process that can be fraught with anxiety and alleviate that through her wit and upbeat personality was so appreciated - every conversation, even the “not so fun” ones, were a breeze.

Leslie guided me through the purchase of my first home with professionalism and expertise. Buying a house is something that I assumed would be overwhelmingly stressful and confusing, but Leslie made sure that was not the case. There was never a moment that she wasn't available to answer any questions or concerns. Furthermore, her knowledge of different landscaping or construction issues was impressive and allowed her to quickly discover hidden problems with a house saving me time and money. I feel lucky to have met Leslie and would absolutely recommend her to anyone thinking about buying a house.

Leslie has the inside scoop if you are moving to NOLA and helped us tremendously with location, costs, and local knowledge which is unsurpassed. She goes the extra mile in chasing down the details and giving recommendations above reproach. You will not go wrong choosing Leslie as your agent.

We can’t say enough about our amazing experience working with Leslie! From day one we benefited from her thorough knowledge of different neighborhoods, the local housing market, and the entire home buying process. We are first time buyers and she was there answering our many questions every step of the way…I swear she doesn’t sleep! She carefully listened to all of our needs and concerns and constantly kept us in the loop through every offer, negotiation, inspection, repair, and even after our closing. We will be enthusiastically recommending her to everyone we know!

So this review may be swayed by my pregnancy emotions, but my heart swells with gratitude for Leslie!! Throughout both the buying & selling processes, I felt secure in her care as our agent. She advocated strongly for us, while still maintaining a positive relationship between us & our buyers, made the process as smooth as possible, and generally helped me feel at ease during what is commonly understood as the most stressful event in a person's life. She has a cool, collected demeanor and gets things done. (What's more - I know she gets things done for all of her clients... making each one of us feel like we were her #1 priority, somehow responding & assisting as if nobody else were on her schedule.) One of the things I appreciate about Leslie is her connections throughout the city. Buying/selling took a village of experts (stagers, assessors, contractors, plumbers, etc.) - and Leslie clearly has strong relationships rooted throughout the city with quality professionals. We were able to check boxes rather quickly & with assurance that we were in good hands. Even if we expressed desire to speed things up (again, I'm pregnant and antsy) - she was very understanding and accommodating, patiently working miracles, one after another. She busts her behind and is an absolute joy to be around. We're blessed to call her a friend and would recommend her as an agent for anyone we care about who is interested in buying/selling a home. She helps make it feel less like a transaction, more like a positive life event. :)

Heather helped sell a rental home of ours before with great success, and after my mother passed away we called for her help to sell mom’s home in Algiers Point. She is well organized, knowledgeable about our market, and gave us sound advice on what we could do to make the house more salable in a tight market. Mom’s house sold at close to our asking price in less than two months in a slow market. I credit Heather’s dedication and kind attention to our sale. She has our highest recommendation and our enduring appreciation.

Our move to New Orleans from out of state was made so much more relaxed and enjoyable due to the expertise of our realtor Leslie Heindel. She draws from a vast expertise of the area and the local market, eliminating any mystery with the process. Leslie anticipated everything that needed to be done before we even needed to consider it. We are selling our home in another state and though it’s going well, there’s a vast difference in the level of anxiety between the two experiences. Our home purchase with Leslie has been completely positive, namely because she is so incredibly competent and knowledgeable. We would not hesitate in any way to encourage others to seek out Leslie when selling or buying their home!

I had a great experience working with Leslie to purchase my first house. She was knowledgeable, gave valuable insights and perspective, and was extremely communicative.

We had a fantastic experience working with Leslie when purchasing our condo in New Orleans. From start to finish, she made the entire process smooth and stress-free. Leslie’s communication was excellent—she kept us informed every step of the way and made sure we always felt in the loop, even from a distance. She truly went above and beyond, taking the time to do walkthroughs on our behalf and ensuring that no detail was overlooked. Her professionalism, dedication, and personal touch made all the difference. We couldn't have asked for a better realtor, and we absolutely recommend Leslie to anyone looking to buy or sell in the area. She’s outstanding!