Unfortunately, our house had plumbing, electrical, and roof issues during our 8 month process. During the 8 months, Heather was exceptional. Heather's ongoing advice was empathetic, prompt and professional. Sher was patient, caring, and honest with us during our inspections (multiple) and figuring out what the proper listing price. She is an excellent communicator and we couldn't ask for a better realtor.
We are so grateful we chose Heather Shields and the Be New Orleans team to sell our house. This sale took a little longer than we anticipated, but Heather was there for us every step of the way, guiding us, supporting us, and keeping us encouraged throughout the process. Heather's professionalism, market knowledge, patience, and dedication made a stressful situation much easier to handle. She definitely went the extra mile for us. Leslie was awesome and supportive, too. In the end, we got it done, and we truly could not be happier with their work. If we ever buy in the area again, we would absolutely hire Heather without hesitation.
When we decided to move from the Midwest to New Orleans, we knew we'd need a realtor who would listen, be patient, be our eyes on the ground, with great local expertise and experience. We read through dozens of realtor bios and talked to a few, but one stood out- Heather. Grounded and calming, expert. Wonderful at two way communications and working to understand our wants and needs. Persistent. Dedicated to helping us find the right home from 800 miles away and two trips here to look at homes. Heather gave us everything we needed to make an`informed decision, all with a warm personality and great sense of humor. The end result? We're living in our dream home, in the perfect neighborhood for us, in the best city in the world. And made a good friend in Heather.
Working with Leslie was a joy! I was in the market for a small condo(her commission barely covered her gas money), but Leslie treated me as though I was looking to purchase a mansion on St. Charles St. If you want an agent who knows the market, the neighborhoods and will be your advocate through every step of purchasing a home hire Leslie Heindel! Her knowledge of, and passion for New Orleans can't be beat.
Heather made the typically daunting task of selling our home feel incredibly smooth. She was consistently communicative and kind. She is professional, highly organized, and genuinely pleasant to work with. If you are looking for an agent who can navigate the complexities of a sale while keeping the experience positive and straightforward, we can’t recommend Heather and Leslie enough!
There are not enough words to express my gratitude to Leslie and Heather and their team as they guided me through the sale of my home. They kept me in one piece (sometimes hard to do) and anticipated every need/question that I might have. I trust their expertise. I've experienced quite a few agents in this city that are unprofessional and do things that are not smart or in my best interest but Leslie and Heather set a bar for professionalism and expertise that is truly best in class. They are smart, efficient, professional and really know the market so they are able to guide buyers and sellers to the right decision. I highly recommend them. They are pleasant to be around and make the process as smooth as possible. I trust them completely.... and you should, too!
Heather truly became part of our family throughout this process. After a previous deal fell through—where she had already invested so much of her time and energy—she never missed a beat and continued to show up for us with patience, optimism, and unwavering support. Her communication style is exceptional—she was always available, incredibly responsive, and kept us informed every step of the way without ever making us feel overwhelmed. She has a remarkable ability to anticipate needs before we even realized them ourselves, which made the entire experience feel seamless and low-stress. Her market knowledge is clear in every decision she helps guide. From pricing strategy to timing, and even the small details that make a big difference, we always felt confident we were in the best hands. Her network and referrals were top-notch and made every part of the process—from prep to closing—so much easier. When it came to negotiation and execution, she delivered. Thanks to her strategy, marketing, and connections, we sold our home for a fantastic price and on a timeline that exceeded expectations, especially given the market. What sets her apart is her level of care—she went above and beyond in ways that most realtors simply don’t, including checking on our home while it was vacant and constantly offering help wherever needed. We can’t recommend her enough. She’s not just an incredible realtor—she’s someone you want in your corner.
Heather was clear, concise, understanding and never gave up! She did a great job
Leslie was a God sent. Me and my mom had been searching realtors to help with a sale of a family home and I saw her reviews and my heart led me to her. She was exceptional. She immediately took initiative to meet and take a look at the home, she didn’t judge the condition or lower our spirits, she kept us in good faith. She was on point with everything, she communicated instantly with any questions or concerns. She kept us up to date with every offer. I highly recommend her. She is top notch! Thanks Leslie your the best!
Heather was absolutely incredible during the entire home buying process. She was in constant communication with us throughout such a new/exciting/nerve-wracking experience of buying our first home. She was always professional and punctual. She was so warm and welcoming and answered every single question we had. She truly went above and beyond to make sure we understood the entire process. I cannot recommend Heather enough! 10/10 recommend!!!!
Before choosing a realtor I did some research on the local New Orleans subreddit, and Leslie came highly recommended by multiple people. After working with her to buy our house, I can see why. She has incredible attention to details and cares about the buyers ending up with the right house for them. She doesn’t gloss over potential issues in the hopes of making a sale, and her recommended inspectors were top notch. She knows what she’s doing, and while we don’t plan on moving any time soon we would use her again in a heartbeat. I also got to work briefly with her partner Heather when Leslie was out of town, and Heather was also wonderful. They are a great team.
Leslie and her team made everything seamless and easy even after I shot a hole in the floor!
