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213 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: empathetic, patient, honest, responsive, supportive, clear communication, local expert.
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Buyer review
Balancing personable with extremely professional
3 days ago
Balancing personable with extremely professional

Heather Shields with Be New Orleans landed our family our dream home. A lot of our move to New Orleans had to happen remotely—moving from Hawaii doesn’t exactly leave much time for house hunting in person. We initially communicated by email and phone, and I laid out what our family really wanted from a home. Heather took it to heart. By the time I was able to get to New Orleans for a few days of house hunting, Heather had already learned enough about us to really understand what we were looking for. She brought that understanding to every showing. As professional as she was, I could always tell when she knew almost immediately that a house just wasn’t *our* house. Then she saw my eyes light up at one property. I think she knew, probably as quickly as I did, that this was going to be our home. From there, she guided us smoothly through what could have been an incredibly complicated process, especially from thousands of miles away. She continued offering advice and helping make the transition easier even after the sale was complete. Heather clearly loves New Orleans, and more importantly, she knows New Orleans. She brought that knowledge and affection for the city into everything she did for us, and I couldn’t be more grateful that we found her. She has my full-throated recommendation for anyone looking to move to this beautiful, complicated, dynamic city. One final thing stuck with me. I was always glad to see Heather because her positive energy is infectious—but what impressed me even more was that everyone else was always happy to see her, too. At showings, inspections, and throughout the process, it became obvious that she is trusted, respected, and genuinely well-liked by the people she works with. Heather is clearly tried and true in this community, and after working with her, I completely understand why.

Heather Shields
Buyer review
Highly recommend!!
4 days ago
Highly recommend!!

Could not have asked or dreamed of a better Agent (and Team) to work with. Communication was great and responses were quick. We were long distance clients and after an extensive conversation with Leslie, we started the hunt for our home. As we started our journey, we were able to narrow down more precisely what we were looking for, and Leslie was very accommodating with our changes, request, and what we thought we wanted. She was always helpful with feedback and very knowledgeable about New Orleans and its different areas. When we didn’t find what we were looking for in person, Leslie continued the hunt for us and became our eyes and ears. It’s hard to buy a home over 1000 miles away and site unseen, but we had full faith and trust in Leslie when she viewed homes for us. we are now in our home and Leslie has remained in contact with us with a few extra things in regards to our closing, as well as tips and tricks of the neighborhood and restaurants suggestions for specific dishes. We couldn’t have asked for a better experience!

LESLIE HEINDEL
Seller review
Keep calm and trust your realtor. (Particularly if her name is Heather Shields!)
19 days ago
Keep calm and trust your realtor. (Particularly if her name is Heather Shields!)

Heather knows the local real estate market. She knows when to list, how much to list for, how to promote, how to show, and how to sell. She’s developed her own list of trusted helpers, from plumbers, to inspectors, appraisers, stagers, photographers, and handymen - all of whom she worked with to get my house in tip-top shape and then under contract in a mere three months! I so appreciated her always-calm demeanor and the ‘let’s-get-it-done-with-fun’ attitude she maintained throughout the process. My advice if you’re buying or selling a house in New Orleans: Trust Heather. Then keep calm and carry on. I did. And I’m glad. - Lil

Heather Shields
Seller review
Heather sold my house in two months!
23 days ago
Heather sold my house in two months!

Heather was very knowledgeable about the market and selling price. I moved across the country and she handled it all! Heather had a solution and a plan forward for all the buyers/banks questions and concerns. Would 100% recommend her.

Heather Shields
Buyer review
Knowledgeable and friendly!
about 2 months ago
Knowledgeable and friendly!

Leslie & Heather made a life changing decision as painless as possible. Sale was fast tracked and these ladies didn't miss a beat! Couldn't really ask for more.

LESLIE HEINDEL
Seller review
Couldn't ask for more!
about 2 months ago
Couldn't ask for more!

Leslie & Heather were knowledgeable, professional & highly responsive. They provided professional guidance, while taking my feedback into account. They made a whirlwind experience as easy and painless as possible. I hope to get to work with them again one day!

LESLIE HEINDEL
Buyer review
Wealth of experience and knowledge helped guide the process from start to closing.
about 2 months ago
Wealth of experience and knowledge helped guide the process from start to closing.

Leslie and Heather are an incredible team who provided clear communication through every step of the process. Because of their experience and knowledge they were able to provide resources and advice which helped us make informed decisions during our negotiations and inspections process. Leslie understood the market and was able to anticipate and address potential issues. They really listened and understood our concerns and vision for our future. They were able to trouble shoot quickly when needed and went above and beyond my expectations. Leslie is an expert in the industry and has working relationships with many other agents and trades professionals which was invaluable. It lessened the stress during one of the biggest life events you experience. Leslie and Heather really added to the joy in helping us achieve our dream of a new home. One of the best decisions we made and I would contract them again. I highly recommend you do the same!

LESLIE HEINDEL
Buyer review
Leslie really knows her business.  Just fantastic!
about 2 months ago
Leslie really knows her business. Just fantastic!

I bought a home sight unseen and leslie got everything done from the get go. She got everyone in place to take care of the purchase. It went very smooth. Her partner Heather is also great! I would recommend her to everyone.

LESLIE HEINDEL
Seller review
A Smooth, Stress-Free Home Selling Experience
about 2 months ago
A Smooth, Stress-Free Home Selling Experience

Leslie was an exceptional selling agent who made our entire experience smooth and stress-free. From the very beginning, she understood our timeline, needs and priorities, guiding through each step with clarity and confidence. Her strong market knowledge was evident, helping us make informed decision that aligned with our goals. Leslie was consistently proactive, stayed one step ahead throughout the process, and always prioritized our best interests. She responded promptly and thoughtfully on every question, ensuring we felt supported and well-informed at all times. Beyond her expertise, their team was a pleasure to work with-professional, attentive and dedicated to making the process as seamless as possible. We’re incredibly grateful for the exceptional experience the team provided and highly recommend them to anyone seeking a knowledgable, responsive, and client-focused agent.

LESLIE HEINDEL
Seller review
Professional and knowledgeable
about 2 months ago
Professional and knowledgeable

Heather and her team helped us buy and sell our home. Could not recommend enough. They understand the market and how to best represent your home. They go above and beyond. Anyone who is moving to or from the greater New Orleans area should consider them.

Heather Shields
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