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(106 reviews)
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Seller of 356 Azalea Drive, Maggie Valley
When my siblings and I found ourselves in a position of having to sell our cherished mountain house in Maggie Valley, NC, Monica Rousseau, Realty ONE Group Pivot was recommended to us. From our first contact with Monica to the closing, we never regretted our choice. We live about five hours away in a different state, so we knew we would have to rely heavily on our realtor. Monica, being a full service provider, was just what we needed. She knew the market well and was able to assess what needed to be done to our home before listing it. Not only did she oversee the work that was currently in progress, but she found local contractors to complete the other jobs we had decided to do before listing. Hurricane Helene arrived to briefly interrupt things, but nothing rattled Monica. She was able to handle the interruptions from the storm in her personal life, all the while, never dropping the ball with the preparations for listing. She is a gifted communicator and an excellent negotiator if negotiations are needed. We were kept well informed every step of the way. The complete closing was handled using phone calls, email, US mail, texts and electronic transfers. What a gift that was not having to drive five hours for the closing! Monica Rousseau is a true professional, and, in our opinion, number one in her field. We were completely pleased with the outcome and our choice of a realtor.
(6 reviews)
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Seller of 158 Johnson Branch Road, Maggie Valley
Rick was knowledgeable about the area and the home buying process. He was great at answering our questions and very prompt to respond. We are sitting in the perfect home thanks to Rick’s efforts.
(2 reviews)
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Seller of 23 Chalet Hill, Sylva
Jenny gets an A++ in all categories of real estate services. We took nearly 2 years to be mentally/economically ready to list our home. Jenny stayed patient and provided us with local research/comps along the way to keep us knowledgeable about the value of our home. Jenny was ALWAYS available when we needed to meet or ask questions. Jenny is also a great communicator. If this is your 1st time or 10th she makes it easy!
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Seller of 57 Beverly Road West, Asheville
Michele's knowledge of the market was outstanding. She was able to get me the best price due to that knowledge, her extensive research into that area of Asheville, and her incredible negotiation skills! I was amazed at how she communicated with me every day, to up date me on what was going on, or just to check on me during my packing and sadness in moving out of a place that had been in my family for 66 years! She was a true professional! Michele was also very caring and concerned for me and my wishes. So thankful for her guidance through the whole process! She is a remarkable agent!
(23 reviews)


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Seller of 1144 Dogwood Drive, Maggie Valley
Mary Kay was wonderful! She met with me on a Monday, made a few suggestions and gave me good information about what to list my home for based on the market. I decided to list with her on Wednesday night and emailed her. She called first thing Thursday morning and I asked her if she could have it listed on Friday. She got a photographer out on that day and listed the house on Friday!! I had a contract 6 days after listing! She handled everything for me and had excellent communications with me and the buyers realtor through everything. I would highly recommend her!
Seller of 42 Keller Street, Waynesville
Having MaryKay has my realtor was the perfect one chosen. She makes you feel confident about the entire process. If I needed help on anything, she was a phone call away. I trusted in her capabilities. She is one of the best at what she does. Thank you Marykay
(2 reviews)
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Buyer of 278 Shipman Parkway, Flat Rock
Jenna Brown is an amazing realtor. She has a very good understanding of the market and was quick to understand my needs and desires in a new home. She wasted no time in arranging for me to see the house I purchased and carefully walked me through every step. She has the ability to quickly get to know her clients and does not forget them after the closing. Jenna goes above and beyond in preparing your home for its best sale price and helps you out in finding good people to help you with your needs for the new home. I have used Jenna for multiple sales, and she never ceases to amaze me with her caring way and professional guidance. She is an excellent real estate agent!