Yes they understood exactly what I wanted then the communication was very good. The knowledge and skill level was beyond what I expected.

Right from the start I knew Pamela was the best choice for our move. A few years ago she sold my parents house for them during a very hard time for my family. My mom always said how she felt Pamela went above and beyond to help them sell but also help them manage thru such a hard time. There was no other choice for me when it was my time. And I was right. Pamela is a rare gem in this industry. She will tell you the truth, she is protective of her sellers, she is extremely thorough and anytime you reach out or need anything she handles it immediately. She is also caring and kind. We thank her for all her hard work.

My boys decided to purchase the house next door to us and the agent Pamela Zappulla was a pleasure to work with. She was very patient with my sons especially that this is their first experience purchasing a home and she was helpful and accommodating. Highly recommend hiring her to buy or sell a home. It will be quick and easy.

We are very thankful to the agent for helping us to reach our dream. Thanks a lot!

Very friendly lady..offer great help on the deal. Showing expertise and professionalism on the job. Thank your very much on the purchase.

We wholeheartedly recommend George as your buyer's agent. We found him while searching YouTube to learn the Staten Island real estate market. We were new to Staten Island and had very little knowledge of the area, let alone the real estate market. In the 10-year-old video, he was actually coaching other realtors through a dip in the market. A realtor's realtor who had such longevity in the profession was someone we knew we wanted representing us. He took the time to learn our criteria and guided us to matching neighborhoods. He is always available by phone or text, and, in the rare occasions he doesn't know the answer, he will find out for you in less than 24 hours. We never had any problems getting into homes, some even the same day. His reputation on Staten Island amongst real estate agents precedes him in the best way possible. Whenever we mentioned his name to the seller's agent--they all knew him (a fair number he even taught the real estate business)--the interaction immediately changed to one where they knew we were serious buyers. His negotiation experience, market knowledge, and knowing our bottom line made negotiations quick and allowed us to move on to other properties until we found a suitable home. His connections are invaluable, and his resolve to work for you and become your "realtor for life" as he likes to say is unmatched in our experience. True to his word, he continued to answer our texts and calls even after we closed, giving us advice, connecting us with realtors to assist us with our real estate needs halfway across the country. His business and trade connections came in extremely handy after we closed as well. His network is truly national, and the same reputation he has in Staten Island for honest and efficient real estate transactions continues outside of Staten Island. Having George as an agent, and for us now as a friend, will give you peace of mind and, as importantly, a tireless advocate just a call or text away.

George was exceptional throughout the entire process of selling my mother’s home. Handling an estate sale can be emotional and overwhelming, and George made the experience as smooth and stress-free as possible. From the very beginning, he was kind, honest, straightforward, and incredibly responsive. He was always available to answer questions, explain the process, and provide thoughtful guidance. I especially appreciated that he was upfront and transparent every step of the way, which gave me complete confidence that the sale was being handled properly. George truly went above and beyond. He was proactive, attentive to every detail, and willing to help with things that went far beyond simply listing and selling the house. His professionalism, knowledge, and genuine compassion made a difficult process much easier for our family. I am extremely grateful for everything George did to help us navigate the sale. I would highly recommend him to anyone looking for a knowledgeable, trustworthy, and caring real estate professional.

We owned a property we were ready to move on from. Ideally, we wanted a family to purchase our home. We also wanted a market price for our home. All 3 together are not an easy task for a realtor. We wanted a local agent who knew the market. I contacted Svetlana based on her signs and, more importantly, her slogan. I contacted other agents as well. Svetlana was great on the phone during our first conversation, and when I met her, I knew within the first few minutes I wanted her as our agent. We had offers after the first showing, and shortly thereafter we were in contract with exactly what we wanted: a quick sale at market price to a family. Svetlana was able to deliver what many would consider an impossible task, not only satisfying all of our needs, but also our wants (and hopes) in what is an ever increasingly challenging market for sellers. I would recommend Svetlana without any reservations to anyone looking to sell (or buy) a home. She is professional, responsive, ethical, and kind. She gets you what you want and advocates for you so you get the best possible deal. You could not ask for more in a realtor.

Selling my childhood family home was extremely emotional, and I couldn’t have asked for a better agent—or wife—to handle it. Pam treated the sale with the same professionalism, dedication and attention she gives every client, while understanding exactly what this home meant to me and my family. She made a difficult and emotional process as smooth as possible. I’m incredibly proud of her and couldn’t recommend her more highly.

Selling my childhood family home was extremely emotional, and I couldn’t have asked for a better agent—or wife—to handle it. Pam treated the sale with the same professionalism, dedication and attention she gives every client, while understanding exactly what this home meant to me and my family. She made a difficult and emotional process as smooth as possible. I’m incredibly proud of her and couldn’t recommend her more highly.