17 real estate offices in NY, 11548

We chose Pat as our realtor not from his advertisement. Rather, we noticed that he sold two houses on our block in the past several years at a relatively short time and good sale price. His presentation of our house is impressive. At that time, we felt that we had made a good choice. The communication between Pat and us was good throughout the process. Pat is always very responsive and answered all the questions we had promptly. He initially set the sale price of our house between 1.5 million and 1.6 million. But what happened after our house was put on the market for about two months without an offer and thereafter changes our view of Pat as a realtor. Almost each time when we discussed the showings of our house, Pat's comments on the condition of our house was more negative than positive. Yes, we did not update the kitchen and bathrooms fully. Yes, the initial asking price of 1.65 million suggested by my husband was higher than the market value. But after the asking price was reduced to 1.5 million and we received and accepted an offer of 1.475 million, Pat appeared that he spoke mostly on behalf of the buyers rather than for us. Through a series of negotiations and arguments surrounding the out of possession issue the buyers "discovered" via a property survey, my husband and I often asked ourselves: Is Pat representing us? The out of possession issue occurred between the Lee family and the first owner of 1 Ellen Court. Neither the second owner and we as the third owners were aware of this issue. However, we were treated as if the issue occurred while we were the owners of the property. After serious and difficulty negotiations between us and the buyers' attorney, we agreed to give a credit of $25,000 to the buyers to settle this issue while our attorney, referred via Pat, functioned mostly like a messenger. Even at that moment, Pat, in talking with the buyer's realtor, still tried to persuade us to give the buyers another $5,000! (no space to write more.)

She helped us sort through all the ups and downs of our purchase even after. Always seeking how to help.

We have worked with Ruzanna for many years on several transactions and have had a wonderful experience each time. She is attentive, diligent, caring, and always there when you need her help. Excellent communication and readiness to help her clients wherever she can. Would highly recommend working with Ruzanna!