388 real estate offices in NV, 89107

We had worked with Susette and Dave before, and they were fantastic then, so of course we chose them to sell our house. They were available to meet with us promptly after our initial contact, and they both explained the process thoroughly as we went through the paperwork. Both were sincerely interested in selling our home quickly and helping to ensure that we chose an appropriate asking price, and they made our listing attractive to buyers. We also appreciated how Susette consistently acted in our best interest, and she is honest and very knowledgeable about home buying and selling. We did experience a lapse in communication during the process. We submitted a counteroffer document to the buyer, and we didn't hear from Susette and Dave about that or any other developments for quite some time, so we were under the impression that everything was okay. Finally, 12 days later, we heard from Susette, the morning after the loan-contingency deadline, that the buyer's loan had fallen through; during this conversation, we learned that the buyer had never signed that most recent counteroffer we'd submitted. We would have appreciated proactive communication letting us know that the buyer hadn't responded in a timely fashion to that counteroffer, as well as earlier notice that there were signs of trouble for the buyer's loan. It would help clients tremendously if there were a standard policy of proactively checking in with the client regarding any developments, positive or negative, within five business days. Regardless, we did get a second buyer, and we definitely had more communication with Susette and Dave during that stretch. Ultimately the sale of our home went through smoothly, and we were glad to work with them both.

I wanted to take a moment to share my exceptional experience working with Elizabeth Borjas. Throughout the home buying process, Elizabeth demonstrated a high level of professionalism and dedication. Elizabeth's attention to detail was evident as she meticulously reviewed all my closing paperwork before I signed, ensuring that everything was in order. She went above and beyond by showing us multiple homes, providing valuable insights, and guiding us through the entire process with expertise and care. One aspect that truly stood out was Elizabeth's strong advocacy during the offer submission phase. Her confidence and belief in the best course of action reassured us and ultimately led to a successful outcome. I am pleased to say that this is the second home we have purchased with Elizabeth.

She help us on everything and answer all our questions

Desde que comenzamos con el proceso de tramites Ella fue muy amable y contesto todas mis preguntas me ayudo en todo el proceso. Fue muy paciente explicó a detalle cada paso asta el final .

Shaun puts his heart and soul into selling the properties. He always checks to see how you are doing in your move and asks if he could help in any way. He has the best people working with him, he did a virtual tour of the house that showed every detail of my condo I will recommend his with no regrets in selling my house again Thank you Shaun