133 real estate offices in NV, 89005

We had worked with Susette and Dave before, and they were fantastic then, so of course we chose them to sell our house. They were available to meet with us promptly after our initial contact, and they both explained the process thoroughly as we went through the paperwork. Both were sincerely interested in selling our home quickly and helping to ensure that we chose an appropriate asking price, and they made our listing attractive to buyers. We also appreciated how Susette consistently acted in our best interest, and she is honest and very knowledgeable about home buying and selling. We did experience a lapse in communication during the process. We submitted a counteroffer document to the buyer, and we didn't hear from Susette and Dave about that or any other developments for quite some time, so we were under the impression that everything was okay. Finally, 12 days later, we heard from Susette, the morning after the loan-contingency deadline, that the buyer's loan had fallen through; during this conversation, we learned that the buyer had never signed that most recent counteroffer we'd submitted. We would have appreciated proactive communication letting us know that the buyer hadn't responded in a timely fashion to that counteroffer, as well as earlier notice that there were signs of trouble for the buyer's loan. It would help clients tremendously if there were a standard policy of proactively checking in with the client regarding any developments, positive or negative, within five business days. Regardless, we did get a second buyer, and we definitely had more communication with Susette and Dave during that stretch. Ultimately the sale of our home went through smoothly, and we were glad to work with them both.

Marc was a true blessing to work with! He has been our realtor for years and was so very patient as we waited for the right time and perfect home for us as first time home buyers! He is knowledgeable, communicates well, and worked to our schedule! He made the him buying process very easy and I would recommend him to anyone I know ready to buy or sell a home!