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(35 reviews)
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Buyer of 208B/1365 N Sterling Ave, Palatine
We had an outstanding experience working with Lisa on the purchase of our rental property. Since we live a couple of hours away from the area where we were buying, having a realtor we could trust was incredibly important—and Lisa exceeded our expectations every step of the way. The property we ultimately purchased was one that we identified on a weekday. Within just a couple of hours, Lisa had scheduled a showing, visited the property, video-called my wife while she was there, and recorded a detailed walkthrough for me to review later. Thanks to her responsiveness and initiative, we were able to express our interest immediately, visit the property ourselves the following weekend, and confidently move forward with an offer. Throughout the entire process, Lisa was knowledgeable, responsive, and a trusted advisor. She provided valuable market information and comparable sales data, helping us make informed decisions. She also coordinated inspections and connected us with reliable resources to address the few issues that needed attention before closing. What truly sets Lisa apart is that her support didn't stop at the closing table. Since this was an investment property, she proactively helped us prepare it for rental by working to line up potential tenants and coordinating with the HOA to identify and obtain all the documentation required for renting the property. Her expertise and attention to detail made what could have been a complicated process remarkably smooth. Lisa consistently went above and beyond for us, and we look forward to continuing to work with her as we rent and manage this property. We highly recommend Lisa to anyone looking for a dedicated, knowledgeable, and exceptionally responsive real estate professional.
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Buyer of 33303 Algonquin Road, Gages Lake
Working with Juan Ignacio Bustelo was an outstanding experience from start to finish. As first‑time buyers, we came into the process with very little knowledge, and Juan made sure we always felt informed and supported. He was on top of everything—always available, always responsive, and always willing to explain every detail clearly. No matter what time we reached out or how many questions we had, he was there with patience and expertise. Juan went above and beyond to make sure we understood each step of the buying process, and he provided guidance we didn’t even know we needed. His professionalism, dedication, and genuine care made us feel confident and comfortable throughout the entire journey. We truly couldn’t have asked for a better real estate agent. Highly recommended.

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