
Manuel Lopez
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Nelly Lazo
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Buyer of Unit 30/6780 Mission Gorge Road, San Diego
Our first call with Nelly felt easy and reassuring. We already could tell we'd be in good hands. The fact that our close friends went to Nelly 3 times to buy (twice) and sell sealed the deal. When working with Nelly we always felt like we were the most important things, as if we were her only clients. Nelly communicated clearly, effectively, and constantly. There was never a time where we were left hanging or wondering when we would hear back. Nelly is very friendly and polite, yet professional in all aspects of our time together. We're honestly going to recommend Nelly to anyone that asks, and probably anyone that doesn't ask as well! Next time we're ready to buy or sell, we're coming back to her, with no hesitation.

Lauri Lansdale
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Seller of 291/77 Martinique St, Laguna Niguel
Lauri helped me to buy a condo in Laguna Niguel. It was my first time buying a home and I knew close to nothing about the process. Lauri made it very easy and absolutely stress free. She was very helpful, very easy to work with and easily accessible by phone and email. An update to my review: A few months after purchasing the condo I had an issue with a water leak inside the wall. Upon opening the wall we noticed that a pipe was cracked which resulted in several walls, kitchen cabinets, pantry and hallway cabinet being affected. I ended up going through mold remediation, drywall and all the cabinets replacement. HOA paid for everything related to the walls. However, I had to rebuild my kitchen cabinets, pantry and the hallway cabinets, paint the walls/ceilings and replace baseboards at my own expense. This unfortunate situation happened due to the overlook during the condo inspection. The inspector has noticed the wet spots on the wall and included them in the report. Since I was not present during the inspection, I did not request any further investigation. When Lauri sent me the report, she did not suggest doing any additional inspection to investigate those wet spots. Due to my inexperience (I am a first time home buyer) I did not request any additional investigation either. I reached out to Lauri and offered to split the cost of the construction, since both of us overlooked this issue, but she refused to do so. I decided to edit my review so that the first-time home buyers who will work with Lauri in the future are aware that they should not be relying purely on Lauri's expertise, especially when it comes to reviewing the inspection reports.
Karla Vidrio
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