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Seller of 6611 Secret Grove Avenue, Las Vegas
We had worked with Susette and Dave before, and they were fantastic then, so of course we chose them to sell our house. They were available to meet with us promptly after our initial contact, and they both explained the process thoroughly as we went through the paperwork. Both were sincerely interested in selling our home quickly and helping to ensure that we chose an appropriate asking price, and they made our listing attractive to buyers. We also appreciated how Susette consistently acted in our best interest, and she is honest and very knowledgeable about home buying and selling. We did experience a lapse in communication during the process. We submitted a counteroffer document to the buyer, and we didn't hear from Susette and Dave about that or any other developments for quite some time, so we were under the impression that everything was okay. Finally, 12 days later, we heard from Susette, the morning after the loan-contingency deadline, that the buyer's loan had fallen through; during this conversation, we learned that the buyer had never signed that most recent counteroffer we'd submitted. We would have appreciated proactive communication letting us know that the buyer hadn't responded in a timely fashion to that counteroffer, as well as earlier notice that there were signs of trouble for the buyer's loan. It would help clients tremendously if there were a standard policy of proactively checking in with the client regarding any developments, positive or negative, within five business days. Regardless, we did get a second buyer, and we definitely had more communication with Susette and Dave during that stretch. Ultimately the sale of our home went through smoothly, and we were glad to work with them both.
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Buyer of 1550 North Spruce Circle, Mesa
Scott helped my girlfriend and I locate the house that best fit our blended family. He gave us information that helped us make our decision and kept us where we wanted and needed to be. He went out of his way to work with our hectic and varied schedule. We highly recommend him and will be using him again in the future if we ever decide to sell or buy again in the future!
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Seller of 485/2301 E University Dr, Mesa
Jim is the best realtor in town, hands down. He assisted me in buying my first place in 2016 and has performed numerous transactions for my family since then. He then helped me sell that same place and purchase a new one in 2019. I would highly recommend Jim to anyone looking for someone to safely guide them through the real estate process.
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Reviews in 86305
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Reviews in 86305
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Reviews collected on RateMyAgent will appear here
Reviews in 86305
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Reviews collected on RateMyAgent will appear here