75 real estate offices in AL, 35128

While Patti is very nice and she sold our house very quickly (which I did not want to go active earlier than our agreed date and I wanted an open house to be held first), she chose to ignore my requests and only listen to the other owner of the house. I did not not receive all communications and was not kept up to date as I expected; as I requested us all to be included in all communications. I also wanted to replace an A/C thermostat and requested the home inspection to be delayed (this did not happen); which in turn resulted in additional expenditures, time, and the home closing delayed. As I expressed in group communications, "I do have a say in the negotiation", but I felt I was ignored. I was blamed for hiring a highly-rated A/C company to replace the thermostat and as Patti stated "Maybe the guy didn't know what he was doing" and also blamed for the hiring a highly-rated moving company that accidentally scratched the hardwood floors; as Patti stated "I'm doing everything I can to help the situation that you and your movers created". FYI, I got the floor repair costs covered by the movers. If you're looking for a realtor with lower seller fees, then Patti meets that criteria. If you're looking for great communications and a realtor who listens to all parties, then look elsewhere.

Ann was very patient during our time of searching for our home. She was always available to show us homes that we were interested in seeing. Ann went the extra mile to help and always returned our calls in a timely manor. We couldn't have asked for better service. During our closing she made sure everything was signed and taken care of. She made our experience much easier and less stressful. Thanks Ann for everything that you did in making our experience go smooth. I appreciate all that you did!

Jonathan made everything feel smooth and stress-free, he kept us informed at every step, and handled negotiations well. He listened to our concerns, and he was quick to answer our questions. He also took the time to make sure we understood all the options as we moved through the selling process. I would definitely recommend him to anyone looking to buy or sell a home.