Troy's profile

Troy's reviews

  5  
Troy has 69 reviewsacross 15 different locations, showing 12.
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Troy's qualities as told by our client reviews: supportive, hard-working, dedicated, responsive, reliable, clear communication, local expert.
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Buyer review
Troy was very knowledgeable regarding the area and type of house that I was looking for
about 5 years ago
Troy was very knowledgeable regarding the area and type of house that I was looking for

Troy was very knowledgeable regarding the area and type of house that I was looking for. Specifically, I was on a quest for a reasonable fixer upper in a tight housing market. Troy's understanding of houses helped me find a new home that needs the level of work that I can handle. He provided great advice as we searched homes and had a list of resources to call and help answer questions. Looking for a fixer upper also means looking for contractors in a variety of areas and Troy had contacts for all of my requests. He was responsive in communication and great to work with. I highly recommend!

Buyer review
We greatly appreciate having the privilege of working with Troy and would highly recommend him to an
over 5 years ago
We greatly appreciate having the privilege of working with Troy and would highly recommend him to an

We greatly appreciate having the privilege of working with Troy and would highly recommend him to anyone who is looking to buy or sell their home. Troy is one of the most diligent, dedicated people whom we've known. He provided knowledgeable insights, thoroughly and promptly addressed our questions, and was there for us throughout every step of the process. He is thoughtful, organized, and attentive to helping his clients, and we are grateful that he made time for us when we needed help, even in the evenings and over the weekends. Troy has a tremendous level of experience, knowledge, and passion in his field and strong ties to the community. He is also a wonderful, caring human being whom we feel blessed to get to know. He advocated on our behalf, worked very well with other professionals, and helped our home buying process run smoothly and efficiently. We are so grateful to have the opportunity to work with Troy and would highly recommend working with him. Words cannot describe how highly we regard him and appreciate him. It is truly rare to come across a professional and person as wonderful as Troy is.

Seller review
Troy is a great realtor
over 5 years ago
Troy is a great realtor

Troy is a great realtor. He is very knowledgeable and has many resources. Whether you are looking for investment property or first time home buyer. Highly recommend!

Seller review
Troy did an outstanding job selling our house
almost 7 years ago
Troy did an outstanding job selling our house

Troy did an outstanding job selling our house. We were on a tight timeline and due to his hard work, diligence, and marketing efforts, we were able to sell our house at the price we wanted and in the time frame that we wanted. His attention to detail and insight into the market are two of the reasons why we were successful with our sale. He promoted our house on Facebook, which was unexpected (in a good way) and provides an advantage over other realtors in the area. Troy is a true expert in the field and always provided advice on items we were not considering.

Buyer review
I cannot stress enough how good Troy is
about 7 years ago
I cannot stress enough how good Troy is

I cannot stress enough how good Troy is. Not only was the closing process, from bid to signing, lightening fast, but Troy’s know how and poise astounded us at every turn. Two weeks out from closing, the bank’s appraiser found issues that I thought might tank the deal, but I had nothing to fear... because Troy. He immediately had knowledgeable contractors ready to go, was in constant communication with the list agent and with me. He had me calmed and solutions ready to go seemingly immediately. As far as I am concerned, Troy is more responsible for us getting our dream home than we are... and we signed the dotted lines. He knows his stuff and will go to be bat for his clients. If we ever need to find another home in the area, we will want Troy.

Buyer review
Troy made finding the perfect home a seamless experience
about 7 years ago
Troy made finding the perfect home a seamless experience

Troy made finding the perfect home a seamless experience. He is knowledgable, gracious, forthcoming, punctual, and eager to help. He helped us find our home in no time and made dealing with those small but inevitable problems seem like nothing at all.

Buyer review
Troy was very responsive to my housing needs
about 7 years ago
Troy was very responsive to my housing needs

Troy was very responsive to my housing needs. He did not tire showing me many different types of housing in Lakewood and Rocky River. Once I chose a place, his follow through was professional, personable, and accommodating to my schedule.

Buyer review
Need a 5 star realtor? Troy Bratz is your guy
over 7 years ago
Need a 5 star realtor? Troy Bratz is your guy

Need a 5 star realtor? Troy Bratz is your guy. Troy is like having a trusted seasoned Army Captain leading you into battle. Knowledgeable: like an inspector knowing all the mechanics of the house, reliable: returned all my calls/emails promptly, and a great communicator! THANK YOU! -Ryan

Buyer review
Troy was extremely helpful throughout the entire process
over 7 years ago
Troy was extremely helpful throughout the entire process

Troy was extremely helpful throughout the entire process. Even though it took us 10 months to find the right home, Troy was both patient and supportive. While buying a home for the first time can be daunting, Troy made everything approachable and straightforward. Highly recommend!

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