I cannot stress enough how good Troy is. Not only was the closing process, from bid to signing, lightening fast, but Troy’s know how and poise astounded us at every turn. Two weeks out from closing, the bank’s appraiser found issues that I thought might tank the deal, but I had nothing to fear... because Troy. He immediately had knowledgeable contractors ready to go, was in constant communication with the list agent and with me. He had me calmed and solutions ready to go seemingly immediately. As far as I am concerned, Troy is more responsible for us getting our dream home than we are... and we signed the dotted lines. He knows his stuff and will go to be bat for his clients. If we ever need to find another home in the area, we will want Troy.

Troy made finding the perfect home a seamless experience. He is knowledgable, gracious, forthcoming, punctual, and eager to help. He helped us find our home in no time and made dealing with those small but inevitable problems seem like nothing at all.

Troy was very responsive to my housing needs. He did not tire showing me many different types of housing in Lakewood and Rocky River. Once I chose a place, his follow through was professional, personable, and accommodating to my schedule.

Need a 5 star realtor? Troy Bratz is your guy. Troy is like having a trusted seasoned Army Captain leading you into battle. Knowledgeable: like an inspector knowing all the mechanics of the house, reliable: returned all my calls/emails promptly, and a great communicator! THANK YOU! -Ryan

Troy was extremely helpful throughout the entire process. Even though it took us 10 months to find the right home, Troy was both patient and supportive. While buying a home for the first time can be daunting, Troy made everything approachable and straightforward. Highly recommend!