Traci went above and beyond for us and the needs of our family. She took the initiative to make sure we understood every step of the process and always had a plan in place for any unexpected issues. It was extremely comforting to know that we were able to reach Traci at any time with any questions or comments and she would always have a prompt response. Our sales experience had many ups and downs and about a million curve balls thrown our way, however having Traci in our corner helped us make it to the finish line. She pulled through on so many different occasions to enable us to be in the home we are in today and we couldn't be more grateful.