TOM's profile

TOM's reviews

  5  
TOM has 17 reviewsacross 1 different locations, showing 12.
12 months ago
A Great Experience

Tom Donovan is an amazing agent. I was living out of country, and when I arrived at Tom’s door, he guided me through a hugely successful and quick purchase in Rossmoor. His knowledge of the community is deep, and his ability to communicate the right information at the right time is helpful and reassuring. His professionalism and demeanor supported a calm and easy real estate purchase. A friend had referred me to Tom, and I invested complete trust in Tom from the beginning. He is also kind, patient, and humorous – more qualities that made for such a sterling experience. His generous and genuine offers of additional support offer me more reassurance. I will definitely recommend him to my friends.

about 1 year ago
Knowledgeable

From the moment I met Tom, I felt confident in his ability to handle the sale. Through the process everything was very smooth, not once did we have a problem, or even a concern. His ability to guide me with his expertise was simply stated excellent.

about 1 year ago
Exceptional Experience

TOM DONOVAN was a tremendous assistance in helping us to relocate to the Waterford at Rossmoor. Initially, as we window shopped, dragged our feet and finally worked up our courage over a 10 year period in making the decision to make the big move to Rossmoor, Tom was always there to patiently answer our questions and to continually show enthusiam to what was obviously what an average sales person would have considered a waste of time. Even as Tom showed us the model we eventually purchased, which I initially turned down, Tom was there to review and ask us re think our decision. From the time of purchase to the passing over of the home keys, Tom, was always there, way ahead of our questions of ... "What's next??" I'm not an easy person to deal with in a business situation, but even I felt relaxed when dealing with Tom, knowing he was a sales person who is truly on top of his game.. Thanks Tom. Joe DiPietro

about 1 year ago
HE MADE EVERYTHING SO EASY

I interviewed 4 real estate agents recommended highly by Rossmoor residents. All were very good and likable. Tom stood out for also being easy to talk to, being a good listener, being well informed, generous in offering to go beyond his duties in helping with buildouts if I could not be around, and began suggesting properties before I even chose him. All those traits proved to be persistent. He makes himself easily available, and answers or researches answers to questions. He knows many people in the Rossmoor community and its peculiarities. He seems always prepared, anticipating the next steps. He was not pushy even when we found a good property at a good price. And when we commenced bidding, he had strategically successful suggestions and knew the seller. He was wise about demands to include in the offer. And after the sale was complete he made sure I knew that he would still be available. He is a pleasure to work with.

about 1 year ago
Above and Beyond

This is the second time we've used Tom for a real estate transaction. We bought our home a few years ago from Tom when we downsized and moved from southern California. There wasn't a lot on the market at the time but Tom kept us up to date and we found a place that needed updating but fit into our move time-frame. Tom was very helpful with contractor recommendations and helping us understand the construction approval processes required by our HOA. We lived in the home for several years and when it was time to sell, we wouldn't consider anyone other than Tom to do the job. Our home went on the market at a difficult time and Tom jumped through hoops to help us make the right decisions to get our place sold. He went above and beyond and we appreciate everything he's done and wouldn't hesitate to recommend him to anyone.

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