Thomas' profile

Thomas' reviews

  5  
Thomas has 54 reviewsacross 26 different locations, showing 12.
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Thomas' qualities as told by our client reviews: honest, well-prepared, supportive, reliable, clear communication, detail-oriented, local expert.
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Buyer review
priceless!
about 4 years ago
priceless!

Having Tom Santoro as a real estate agent is priceless. He showed up prepared with detailed breakdowns of each property we viewed, allowing us to compare and contrast the details of each property and hone in on the home that captured the most of our needs. He encouraged us to stop and listen outside each home, to take in the neighborhood and nuances of the location. A small yet essential detail in finding the right place to live, the right place to call home. Thanks to Tom we found it.

Buyer review
Tom is an Amazing Realtor!
about 4 years ago
Tom is an Amazing Realtor!

Tom is hands down the best! He is exceptionally knowledgeable, detail-oriented and hardworking, but most importantly he was always on our side. This was our first home purchase. He walked us through the whole process and made sure we were aware of any downsides to properties as we viewed them. We started looking during a real tough market (end of 2021, beginning of 2022), and I doubt another agent would have put in the effort for us that Tom did. He was always happy to view houses with us, and he must have written more than a dozen offers for us before he got us into an amazing home. When we were in escrow, he was on top of everyone to make sure that all the paperwork was being completed. He helped us schedule what must be one of the most thorough home inspectors out there. Despite my anxiousness, closing went as smooth as could be. Honestly, I couldn't be happier to have been working with Tom.

Seller review
Successful Sale of Brea Property
over 4 years ago
Successful Sale of Brea Property

Thank you for the successful sale of Muirwood. Your expertise guided us to a great conclusion and a great price. You always make sure every "T" is crossed and "I" is dotted bringing the close to a final ending we can rest assured was done right.

Buyer review
An Professional Through and Through
over 4 years ago
An Professional Through and Through

I was referred to Tom by a family friend. I could not have been luckier. Tom is the consummate professional. He guided me through the entire process of buying a house, providing me with incredible insight and an honest assessment of potential properties without being overbearing or trying to make my decision for me. You cannot go wrong with Tom. If you are a busy individual, Tom is your choice. He helps you through the entire process, making sure everything is timely handled and keeping a record of everything you need.

Buyer review
Extremely thorough and knowledgeable
over 4 years ago
Extremely thorough and knowledgeable

Tom Santoro is the agent you want on your side. He’s polite and professional, but when something needs to be done, he’s relentless. Even after settlement, he checks in regularly to make sure you receive all the documents that you should. In all the years we have bought and sold homes, we’ve never had a realtor like Tom, who really uses all his extensive experience and knowledge to look out for your interest. We will never use anyone else.

Buyer review
I could not have asked for more.
over 4 years ago
I could not have asked for more.

After a few failed conversations with other realtors, we reached out to Thomas who was the listing agent on a property we had placed a bid on and lost. Being new to Orange County and the complexities of this market, we were hoping to find someone who saw real estate through our lenses. Tom checked every box we could have asked for plus more we didn't realize we needed. Thomas is EXTREMELY detailed, guiding you through every point in the process. We went through a buyer orientation to understand what exactly we were looking for, and we hit the ground running looking at houses that matched our criteria. After a few competitive bids that we ultimately lost (as was expected), we were able to land the home we were looking for. That's where Tom went to work. He thoroughly examined and read every piece of correspondence during our transaction, and he verified that we understood the context to ensure we are comfortable. There was literally no stone left unturned, and I couldn't have asked for anything more, especially with such a large investment being made. He stuck it out with us through the good and the bad, and 29-days later, we were settled and owners of what we dreamed of. Whether you are a first-time homebuyer or multiple transactions per year, you can sleep easy knowing that Tom is on your side. I cannot thank Thomas Santoro enough for all the work he put into getting this deal done, and I look forward to continuing our new friendship with the smartest person in real estate I know.

Seller review
The Best Guide to Have by Your Side in Anything Real Estate
over 4 years ago
The Best Guide to Have by Your Side in Anything Real Estate

Tom Santoro helped me buy my Fullerton home almost 23 years ago and assisted me with the sale of this very home in August of this fantastic year in real estate. Tom also adroitly shepherded the purchase of my new house in Long Beach to a successful and profitable closing. I can't imagine a more seasoned pro to rely on. Tom is up-to-date on the latest legal requirements, knows the market extremely well (in Orange County and beyond), and is a skilled negotiator with sellers and buyers. Furthermore, I was able to capitalize on Tom's handpicked group of contractors, craftspeople, and finance experts. Each of them was incredible and contributed to the spectacular sale of my Fullerton house and the purchase of my new home. With Tom's experience and his trusted contacts, I could rest assured that my complex transaction and financials were in good hands. Over the years Tom has become a friend because of his personal traits. He is patient, kind, and forgiving. He understands that during the taxing real-estate transaction process tempers can flare, yet he remains calm and constructive. I also appreciate Tom's ethics. Unlike some real-estate brokers, Tom doesn't take shortcuts and is always fair--not just to the client but also to the other parties in the buying and selling process. All the steps he takes are aboveboard. -- Tom goes the extra mile. When we couldn't find a flooring installer available in a narrow time window to fix a thin gap in my bamboo floor, Tom asked a hobbyist woodworker he knew to manufacture an insert precisely to the specs needed. I'm thankful to Tom for all his invaluable advice and unflagging assistance. He will always be my go-to man should I undertake another real-estate transaction.

Seller review
Tom is the BEST
over 4 years ago
Tom is the BEST

We give Tom five stars because of his professionalism, his attention to detail and his vast knowledge of the real estate market in Orange County. Throughout the selling process we felt like Tom put our interest first. You can always count on Tom Santoro.

Buyer review
Experienced, Professional, and Knowledgeable
almost 5 years ago
Experienced, Professional, and Knowledgeable

This was the second home purchase I’ve used Tom for, and once again he navigated my wife and I through the purchase process efficiently. Tom is always on top of everything and provides constant communication with you during the process. There is never a moment during the transaction where you don’t know exactly what’s going on or where things are at. Tom is also a great listener and adjusts his strategies and searches based on your feedback as you go through the real estate process, which is refreshing given that so many realtors tend to just try to push homes on you that aren’t even right for you because they want to get a deal done. There are certainly some realtors out there who are reasonably good at buying or selling homes, however Tom brings a different component of knowledge to the table that almost no other agent has. His background as a Certified Financial Planner and extensive knowledge of finance and tax laws is extremely important and helpful during a real estate transaction. Most agents will gloss over these finer points, but Tom has the experience and knowledge to actually talk about them and help you make sure you’re doing things correctly to protect yourself and your property, whether you’re buying or selling. You can’t go wrong with Tom, and having worked with 4 different realtors out-of-state who were all terrible by comparison, it’s clear to me how good Tom really is. Needless to say, we were happy to return to the area and have the opportunity to once again use Tom for purchasing our new home.

Seller review
First Time Sellers
almost 5 years ago
First Time Sellers

Tom coached us through every aspect of the selling process, with excellent knowledge of the market. He was very responsive, patient and compassionate, understanding how emotional and trying selling my childhood home was to me. We highly recommend Thomas Santoro, whether you are buying or selling a home.

Seller review
Professional and Knowledgeable
almost 5 years ago
Professional and Knowledgeable

Tom really knew the market and was able to truly help us navigate through the process. All the little details from marketing to evaluating offers... made easy. We had an outstanding result and would use Tom again in future transactions.

Buyer review
Villa Park dream home
about 5 years ago
Villa Park dream home

Tom is the best in the business. He is very knowledgeable and he leaves no leaf unturned. His communication is constant and keeps you in the loop with everything that is going on the sale or purchase of your home. Tom has helped us purchase 3 homes and sell 2 homes. He sold out last house in the height of the pandemic and helped us get top dollar for it. He then helped us to buy our dream home in Villa Park. He is truly the best !

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