Sylvana helped the reviewer buy this property

A realtor that truly goes above and beyond every step of the way

We had an amazing experience working with Sylvana and truly couldn’t recommend her more highly. She helped us buy our first home five years ago, and when it came time to find our forever home in Castro Valley, there was no question we wanted her by our side again. This time around, the process was especially stressful for our family—we were balancing buying a new home while quickly listing our current one once in escrow, all with a 3.5-year-old and a 7-month-old baby. Sylvana went above and beyond in every possible way to make the experience as smooth and manageable as possible. She handled so much of the legwork and kept everything moving forward seamlessly, which made a huge difference for us during such a hectic time. She is incredibly responsive and always made herself available to answer our questions, no matter how big or small. She also took the time to thoroughly explain each step of the process, which helped us feel confident and informed in our decisions. When it came to house hunting, Sylvana’s expertise really stood out. She has a great eye for potential and was able to point out opportunities for updates and improvements that helped us truly envision living in each space. On top of that, her network is amazing—she has trusted contacts for everything from flooring and carpet to painters and handymen, which has been invaluable. Sylvana is extremely thorough, detail-oriented, and genuinely cares about her clients. She consistently goes the extra mile, and it shows in everything she does. We are so grateful for her support in helping us find our forever home and would wholeheartedly recommend her to anyone looking to buy or sell.