
Susan Kroll

Communication: Susan always had amazing communication throughout the entire process and even helped my husband and I understand the process better as first time homebuyers. Ethics/Morals: Throughout the process she had our backs and if something seemed wrong we didn’t have to worry because she was already on it and I will forever be grateful for her diligence and hard work. Knowledge: There wasn’t a question that she couldn’t answer for me. If she didn’t know at that moment she would find out and relay the information by the end of the day. Professionalism: Susan was beyond professional and knows her way around our area. I was able to request a showing and see the home the same day. She is amazing at being well organized and timely. I could only hope to one day be half as structured as she is. On top of a heavy schedule and our relentless home buying stress questions, she remained calm, confident, focused, and motivated. I never once felt like a burden to her and can happily say we closed on our house early thanks to her. My opinion: If I had to recommend an agent to anyone, that agent would be Susan Kroll. My experience with her was nothing but pleasant. Thank you Susan!
