Susan was incredibly helpful with my most recent home purchase. This deal was complicated by several factors. First being that I am a US Citizen living abroad. Getting a buyer's agent to represent me since I could not do any of this business in person was paramount. Second issue was the house being purchased was listed as a FSBO. With that, there were certain items that would be normally missed or possibly lead to issues with title at closing. Finally, there were the normal interpersonal dealings that are always a part of any business transaction, but that are more pronounced when dealing with FSBO properties. Susan helped get contracts straightened out and served as the conduit for information to myself as well as the seller. She helped to point out issues and remind all parties of the legal requirements for getting a real estate contract properly executed. She even provided guidance that if certain items were not met, it could result in breach of contract and other possible legal avenues. It shows that she was particularly dedicated to her clients' financial and legal well-being and standing. It was a pleasure to work with her and I would certainly give her my business for any future purchases in and around the St. Louis Metro area.

We had some issues with the house, lenders,inspections and all of them were handled beautifully by my agent and very professionally!!!

From the beginning Susan was the absolute best, she was very informative, compassionate, she helped our family reunite by selling our home quickly. I couldn’t and haven’t seen another agent work like she did. She not only was our agent, but became our friend. If I were to ever sell or buy again I’d choose her every time.

Susan is very polite and quick with responding. We were always able to get speedy and detailed responses. She answered all my questions often before I could ask. We could not ask for a better agent.

Susan was absolutely essential in the sale of my home. She has exceptional knowledge and experience in the market area which made for a quick close. Susan was always professional, respectful and hard working on my behalf. She had great response time when I contacted her and she genuinely supported me every step.

She listened to our wants and worked to help us with our goals. We didn’t have to go looking for her. She was quick to be there when we needed her. And she didn’t give up when we had setbacks.

Susan has enormous eye to detail. She is selfless, cares very much about what a client wants. Very high ethical standards Recommend her without any exceptions or hesitation.

Susan was always available to answer any questions we had or any concerns. She offered the best advice to help us make the best sale possible.

Very helpful when you don’t know what’s going on. Helps greatly to try and speed the process along with awesome communication and a thorough understanding of her field.

Communication: Susan always had amazing communication throughout the entire process and even helped my husband and I understand the process better as first time homebuyers. Ethics/Morals: Throughout the process she had our backs and if something seemed wrong we didn’t have to worry because she was already on it and I will forever be grateful for her diligence and hard work. Knowledge: There wasn’t a question that she couldn’t answer for me. If she didn’t know at that moment she would find out and relay the information by the end of the day. Professionalism: Susan was beyond professional and knows her way around our area. I was able to request a showing and see the home the same day. She is amazing at being well organized and timely. I could only hope to one day be half as structured as she is. On top of a heavy schedule and our relentless home buying stress questions, she remained calm, confident, focused, and motivated. I never once felt like a burden to her and can happily say we closed on our house early thanks to her. My opinion: If I had to recommend an agent to anyone, that agent would be Susan Kroll. My experience with her was nothing but pleasant. Thank you Susan!

She was excellent at communicating what she needed and what we needed to do and was easily able to explain anything we didn't understand. She was always quick to respond when we had questions regardless of the time. Susan went through great effort to make sure we were able to close on time when we ran into some issues with our lending company. I would greatly recommend her to anyone who is looking to purchase a home or property. We couldn't be happier with all that she did to make our first home buying experience a success.

Working with Susan Kroll on the purchase of my new building was an outstanding experience from start to finish. Susan is knowledgeable, responsive, and truly committed to her clients. She took the time to understand exactly what I needed and guided me through every step of the process with professionalism and genuine care. Her communication was clear, timely, and consistent, and she made what could have been a stressful process feel smooth and straightforward. Susan’s expertise and attention to detail gave me complete confidence in my purchase, and the building she helped me secure is a perfect fit for my business. I highly recommend Susan to anyone looking for a dedicated and trustworthy real estate professional. She delivers exceptional service and results.