She goes above and beyond

Susan Kroll is hands-down one of the best agents I’ve ever worked with. Our sale in Belleville, IL was full of unexpected challenges: lender delays, last-minute issues, and more curveballs than I can count. Through it all, Susan remained calm, proactive, and relentlessly committed to getting the deal to the finish line. She communicated better than anyone else involved, solved problems that weren’t even hers to solve, and handled every obstacle with professionalism and determination. I’ve worked with agents across the country, and Susan stands out as a true professional who goes far above the standard. If you get the chance to work with her, take it, you’ll be in good hands.

Susan was there when we've called odd hours her professionalism showed the most when she put her heart, and when Susan seen something that wasn't right, she was able to communicate with you

Any time I had questions, She would help guide me through the next step.

Susan went above and beyond to sell our parsonage. She exceeded our expectations from start to finish. She communicated with us and put things in terms we could understand . We were truly blessed to be able to trust her completely with all the hard work that went into this sale. Selling the parsonage was a hard decision to make for our Church, but she made it so much easier with her kindness and understanding. We would recommend her to anyone, she was a true blessing to us at Roe's Dale Baptist church. Thank You Susan and God Bless you!!!

Susan Kroll is an agent with great knowledge in the business of the realestate world. She was able to help me get a buyer two weeks into the sale of my house. She was also able to put me in the right direction when little issues popped up. I highly recommend this lady as your agent.

Susan was very helpful in every aspect! She made sure i knew exactly what was going on at all times. She just helped make the process seamless, I cannot recommend her enough!!

Honest,good communication, responsive, and kind.

Susan was amazing from the very beginning. She was willing to meet the same day we wanted to view and stayed consistent when we put in an offer. She answered every question we had from start to finish. As first time home owners we went in completely blind and she made the entire process less stressful. I would and have recommended her to everyone we know thinking about buying a home. Even after closing Susan stayed in contact to make sure we loved our home.

Susan went out of her way to make sure I had the best experience possible!! I would absolutely recommend her. She went above and beyond every step of the way, always making recommendations that’s aligned the the best interest of my family.

Susan is just awesome to work with. Communication is top notch. She'll get you any and all information about a property that is available. She's willing to go above and beyond to look out for her clients.

She took so much time with us and made sure we understood each part of the process involved to sell our home. She sat and talked with us and never seemed rushed, which says alot because we know she is busy! She followed up and kept us posted about anything we needed to know. We would highly recommend anyone who wants a personable experience to go with Susan!