Susan Kelley

Susan and Roger demonstrated comprehensive market knowledge answering questions about the area, home details, utilities, area services like health care, and questions I didn't even think of. Communication was always timely but unobtrusive using text, email, phone even video touring properties for my elderly parents. They quickly adapted to our special need for two walkers, wide doorways, no stairs... Negotiation was an impressive display of insight, recognizing an opportunity for bidding the right price at the right time. They worked tirelessly through the inspection/objection process offering solutions, options for technical service, and negotiating to reach a timely closing. Susan and Roger are the definition of professionalism. I felt like we were in good hands all the way through. They quickly earned my trust and delivered on every level, I could not have asked for a better experience.

We were out of town buyers who contacted Roger and Susan after reading on-line recommendations like this one. We felt very fortunate to have ended up with them and hope that this helps others in their decision. They were just what we were looking for.... great market knowledge, professional, informative, patient, and not at all pushy. Their communication, follow-up, and attention to detail were simply outstanding. We were relocating from Florida so, other than coming out for a house hunting trip, everything was done remotely. From negotiating the contract, getting through the inspection process, obtaining repair estimates, and finally closing on the property, Roger and Susan were always there to help. In addition to coaching us through the process, providing valuable insight along the way, and keeping everything on track, they made frequent trips out to the property to meet with vendors and inspectors on our behalf. When we had questions or concerns, they got answers, contacting qualified professionals as needed and always making sure that we had solid information on which to base our decisions. Going through the home buying process can be scary, especially when doing so remotely, but Roger and Susan made it as stress-free as possible. They are a great team and we couldn't have had a better experience. They have our highest recommendation.

This was not our first home purchase, but it was surely the easiest and the most enjoyable. Roger and Susan were warm and friendly, always helpful, and always available to answer questions via phone, email or text. Their market knowledge and experience are extensive, their communication skills are outstanding, and their professionalism is impeccable.Roger was very helpful with providing reliable contacts and information for any repairs necessary for our home. Communication regarding our purchase was always prompt and thorough. I highly recommend Roger and Susan.

Susan is an absolute rockstar realtor! Her thoughtfulness shone through in every step of selling our home—she listened to our needs, offered brilliant insights, and made the process seamless. She was incredibly generous with her time, always available to answer questions or provide updates, no matter how small. Her professionalism was unmatched, handling every detail with expertise and confidence, from helping staging to closing. Susan’s passion for her work and genuine care for her clients made all the difference. We couldn’t have asked for a better partner—she’s simply the best!

Susan is extremely organized, responsive, and will bend over backwards to help you sell your house. She and her entire team are amazing!

Roger and Susan were both professional, knowledgeable, and personable from the very start. They have a wealth of market understanding and offer great recommendations for lenders. We flew to Colorado from Texas for a showing. The Kelley Team was so kind in offering a ride to us so we didn't have to rent a car for a few hours. This is the difference in Roger and Susan. Roger is highly educated and made negotiating with the seller's agent seamless. I would highly recommend the Kelley Team to anyone in the market to buy or sell real estate!