Susan's profile

Susan's reviews

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Susan has 13 reviewsacross 11 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, clear communication, local expert.
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Buyer review
Roger and Susan were outstanding - We couldn't have asked for better agents to work with!!
3 months ago
Roger and Susan were outstanding - We couldn't have asked for better agents to work with!!

We were out of town buyers who contacted Roger and Susan after reading on-line recommendations like this one. We felt very fortunate to have ended up with them and hope that this helps others in their decision. They were just what we were looking for.... great market knowledge, professional, informative, patient, and not at all pushy. Their communication, follow-up, and attention to detail were simply outstanding. We were relocating from Florida so, other than coming out for a house hunting trip, everything was done remotely. From negotiating the contract, getting through the inspection process, obtaining repair estimates, and finally closing on the property, Roger and Susan were always there to help. In addition to coaching us through the process, providing valuable insight along the way, and keeping everything on track, they made frequent trips out to the property to meet with vendors and inspectors on our behalf. When we had questions or concerns, they got answers, contacting qualified professionals as needed and always making sure that we had solid information on which to base our decisions. Going through the home buying process can be scary, especially when doing so remotely, but Roger and Susan made it as stress-free as possible. They are a great team and we couldn't have had a better experience. They have our highest recommendation.

Buyer review
Extensive market knowledge, excellent communication, impeccable professionalism
6 months ago
Extensive market knowledge, excellent communication, impeccable professionalism

This was not our first home purchase, but it was surely the easiest and the most enjoyable. Roger and Susan were warm and friendly, always helpful, and always available to answer questions via phone, email or text. Their market knowledge and experience are extensive, their communication skills are outstanding, and their professionalism is impeccable.Roger was very helpful with providing reliable contacts and information for any repairs necessary for our home. Communication regarding our purchase was always prompt and thorough. I highly recommend Roger and Susan.

Seller review
Susan is a rockstar realtor and a genuine person.
9 months ago
Susan is a rockstar realtor and a genuine person.

Susan is an absolute rockstar realtor! Her thoughtfulness shone through in every step of selling our home—she listened to our needs, offered brilliant insights, and made the process seamless. She was incredibly generous with her time, always available to answer questions or provide updates, no matter how small. Her professionalism was unmatched, handling every detail with expertise and confidence, from helping staging to closing. Susan’s passion for her work and genuine care for her clients made all the difference. We couldn’t have asked for a better partner—she’s simply the best!

Seller review
She will work hard for you!
9 months ago
She will work hard for you!

Susan is extremely organized, responsive, and will bend over backwards to help you sell your house. She and her entire team are amazing!

Seller review
The Best Real Estate Agents
about 1 year ago
The Best Real Estate Agents

Roger and Susan were both professional, knowledgeable, and personable from the very start. They have a wealth of market understanding and offer great recommendations for lenders. We flew to Colorado from Texas for a showing. The Kelley Team was so kind in offering a ride to us so we didn't have to rent a car for a few hours. This is the difference in Roger and Susan. Roger is highly educated and made negotiating with the seller's agent seamless. I would highly recommend the Kelley Team to anyone in the market to buy or sell real estate!

Buyer review
Best Real Estate Broker Team in Colorado
over 1 year ago
Best Real Estate Broker Team in Colorado

Susan and Roger are the best real estate agents I've ever worked with. I have purchased and sold over 10 properties (residential and commercial) in my life and this by far was the easiest transaction to complete out of all of them. They work very hard to find the right property for you and their negotiation skills are second to none. Professional and through, they instill confidence that nothing is overlooked throughout the process and keep you updated and on schedule with every milestone. If you're looking for a realtor that makes finding and purchasing the right property, a professional and pleasant experience, look no further.

Buyer review
Can't Thank You Enough!
about 2 years ago
Can't Thank You Enough!

My fiancé and I had the pleasure of working with this Rog and Susan, and I cannot recommend them highly enough. From the moment we met Roger and Susan, it was evident that they were dedicated professionals who truly cared about finding us the perfect home. What sets them apart was their commitment to ensuring that we didn't find just any house, but our dream home. They took the time to understand our needs, preferences, and vision, never once pressuring us to settle for anything less than what we truly wanted. Throughout our search, Rog and Susan's in-depth knowledge of different neighborhoods and construction were invaluable. They provided insightful perspectives on the pros and cons of various properties, empowering us to make informed decisions. Their availability and responsiveness were remarkable. Whether it was early mornings, late evenings, or weekends, they were always there for us, ready to address any questions or concerns we had. Their dedication and professionalism were truly commendable. Working with Rog and Susan was an absolute pleasure, and I would wholeheartedly recommend them to anyone in search of a top-notch real estate experience. Thank you, Roger and Susan, for everything!

Buyer review
Super helpful and available
over 2 years ago
Super helpful and available

They spent lots of time, answering all my questions, made wonderful, detailed videos, and continued to provide me with information even after closing

Seller review
Knowledgeable, helpful, and kind!
over 2 years ago
Knowledgeable, helpful, and kind!

As a first-time home buyer, I had no idea how this process would go. Susan knew what floorplan and yard size I was dreaming of, and found the exact right property for me. She and Roger are so knowledgeable, they made every step of the process easy for me, and they are also just lovely people.

Buyer review
Top tier experience
about 3 years ago
Top tier experience

Cheryl was wonderful to work with. She and her husband Roger worked seamlessly together through the 6 month process of finding our new home. She tirelessly guided us through many houses in 3 different towns, arranged showings quickly, and understood our needs and desires. We changed our minds a number of times as to location, price, and desired amenities, but this was never a problem for her. When we found the perfect house, the deal was done with lightening speed and sealed at an excellent price. We would work with her and Roger again in a heartbeat.

Buyer review
went the extra mile
over 3 years ago
went the extra mile

Cheryl and her team really went the extra mile for my unicorn. i couldn't have done it without them!

Buyer review
Great Realtor
over 3 years ago
Great Realtor

Cheryl was great to work with. She was very patient in helping us find what we wanted. Never tried pushing anything on us. Would highly recommend her.

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