Susan's profile

Susan's reviews

  5  
Susan has 26 reviewsacross 9 different locations, showing 12.
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Susan's qualities as told by our client reviews: well-prepared, responsive, empathetic, local expert, clear communication.
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Seller review
Highly recommend !
over 1 year ago
Highly recommend !

Very helpful and honest. Keeps you informed of what is going on daily. Very professional. Takes her time and explains everything you need to know. If you're looking for a realtor, i highly recommend you give susie a call. I believe you will be happy at the end of day

Buyer review
Seamless from start to finish.
over 1 year ago
Seamless from start to finish.

Susie Butts was there for me from day one beginning with a concise review of documents to closing. She assisted with negotiating purchase price & requesting repairs after the inspection. Susie went above & beyond ensuring I understood every step of the purchasing process of my home.

Seller review
Susie sincerely cares about the people she represents!
over 1 year ago
Susie sincerely cares about the people she represents!

Susie will take care of you and make finding or seeking your home as easy as it can be. She listens to and cares about how you’re doing through the entire process. We hit a few obstacles, but she tackled them head on, in a professional manner and made sure my mom received the best deal possible! She offered great advice, was proactive at all times and made this bittersweet transaction a lot less stressful and for that we are so grateful! She’s just the best at anything she does!

Seller review
Great Experience
over 1 year ago
Great Experience

Susie was very professional, detailed, and helpful! We were selling the home that our family called home for decades. This was an emotional experience and Susie showed compassionate, while still being efficient and focused on our final outcome. She listened to what was important to us and help guide us through this process. Thank you for all you did.

Buyer review
Easy as pie!!!!!!
over 1 year ago
Easy as pie!!!!!!

We could not have asked for a better experience. Susie lead us through the entire homebuying process step-by-step with an Extreme level of professionalism. She was patient and took the time to help us in finding the perfect home. The whole process went as smooth as silk…….. Great job Susie!!!!!!!

Buyer review
Above and Beyond
over 1 year ago
Above and Beyond

Susie went above and beyond as a realtor! I couldn’t have asked for someone better to help me find my new home. She works hard to make sure you understand each step and detail along the way. I would definitely recommend Susie to anyone looking to buy or sell!!!

Buyer review
Wonderful !!! Susan Butts made this process non stressful for us.
almost 2 years ago
Wonderful !!! Susan Butts made this process non stressful for us.

We were in search of a place to call home and Susan Butts was the right person, with an amicable personality. She was very responsive when we had questions and very informative regarding the locations/property’s that we visited including the legal documents that we filed once we found exactly what we were looking for, the best part of her personality is that she was not an aggressive ( pushy) agent, it allows the buyer to buy what they want without an agent pressure them while viewing properties which is always a wonderful experience, this was our second time buying a home through Keller Williams and both times were a happy experience. We would recommend Susan Butts to friends and family when they need a place to call home.

Buyer review
Great Agent
almost 2 years ago
Great Agent

Susan helped my find my first home. I was a 1st time home buyer with little to no knowledge of buying a home. She explained the process very clearly, step by step, and helped me find the right home for me and even found the lender for me to get financing. Susan was always available day & night with any question or concern i had. Susan is extremely trustworthy, prompt and very efficient and she knows and the in’s and out’s of the buying process in today’s market. Susan will put you in the home that is right for you!

Seller review
It happened sooner than we expected!
almost 2 years ago
It happened sooner than we expected!

We had a wonderful experience with our agent Susan Butts! She knows a lot about the market, communicated well with us and is very professional, but also very kind. We highly recommend her!

Seller review
The most amazing realtor!!
almost 2 years ago
The most amazing realtor!!

Susie is absolutely the best. She is hard working, caring, possesses the highest level of integrity and pays utmost attention to what her clients want and need in a new home or selling their current home. If you’re looking for these qualities in a realtor she’s the realtor for you. She will walk with you side by side through your buying or selling journey ensuring you always understand the process and your options. You can not possibly go wrong by choosing Susie when you need a realtor.

Buyer review
Professional and Exceptional Exeperience
almost 2 years ago
Professional and Exceptional Exeperience

My family and I recently had the pleasure of working with Susan Butts and the Miller Group from Keller Williams realty to find a new home. The experience was nothing short of exceptional. From the initial consultation to the final closing, Susie demonstrated a level of professionalism and expertise that truly sets her apart. First and foremost, Susie genuinely cared about finding the perfect home for me and my family. She took the time to understand our needs, preferences, and budget constraints, ensuring that every recommendation was tailored to our needs. She exhibited an attention to detail that ensured every property we viewed was worth consideration, saving time and effort in our home buying search. In addition to being caring, Susie was incredibly informative. She patiently answered all of our questions, no matter how trivial they may have seemed, and provided valuable insights into the local market and neighborhood dynamics. She was also able to provide recommendations for lender options in the area, reputable inspection businesses, and the miscellaneous paperwork necessary for completing our home purchase. This wealth of information empowered us to make well-informed decisions throughout the homebuying process and we felt that we could truly trust her input. Furthermore, Susie was highly communicative. She kept us updated every step of the way, promptly returning calls and emails and ensuring that we were always in the loop. Whether it was scheduling property viewings, negotiating with sellers, or going through closing, we never felt out of touch thanks to Susie's proactive communication style. Overall, I cannot recommend Susan Butts highly enough. Her professionalism, caring nature, attention to detail, informative guidance, and communicative approach made the homebuying process smooth and stress-free. If you're in the market for a real estate agent who truly goes above and beyond, look no further than Susan!

Buyer review
Well Done!
almost 2 years ago
Well Done!

Susan Butts seemed like part of our family the moment she greeted us. She made it easy to understand every step of our journey, walking with us to purchase our new home.

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